Q:I'm so confused with these doors! What is the difference between this door the 250$ one and the 540$ one? The paint on this one cost 600$? They all look the same and the description is the same. What am I missing?
by|Oct 17, 2023
1 Answer
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A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337, call any day between 6 a.m. and 2 a.m. EST, then can either answer your question or transfer you to your local store to answer your specific question.
by|Oct 18, 2023
Q:Can the dorr be prepped for a full mortise lock system instead of the standard two bores for handle and deadbolt?
by|Feb 1, 2023
1 Answer
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A: Thank you for your inquiry. Custom lock prep options are not available. Please reach out to your local Home Depot for ordering options in your area.
by|Feb 2, 2023
Q:What is the brick mold made of.
by|Jan 19, 2023
1 Answer
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A: Thank you for your inquiry. The brickmould on this unit is made of primed Auralast pine.
by|Jan 19, 2023
Q:What is the paint to color match the Desert Sand?
by|Sep 6, 2022
1 Answer
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A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|Sep 6, 2022
Q:Is this door impact resistant or hurricane code for state of Florida?
by|Aug 20, 2022
1 Answer
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A: No this Steel Prehung Front door is not impact rated. JELD-WEN may be able to provide a custom order for an impact rated unit. Please contact your local Home Depot store for ordering and availability in your area. Thank you for your inquiry.
by|Aug 23, 2022
Q:is this door available with adjustable threshold?
by|May 21, 2022
1 Answer
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A: This JELD-WEN 32 in. x 80 in. 6-Panel Dark Chocolate Painted Steel Prehung Right-Hand Inswing Front Door w/Brickmould may be available with an adjustable threshold at your local Home Depot.
by|Nov 30, 2023
Q:What paint brand, color and sheen is the black door? We?d like to paint another interior door to match.
by|Feb 2, 2022
1 Answer
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A: The 6-Panel Black Painted Steel Prehung Right-Hand Inswing Front Door w/Brickmould is painted using Behr paint in a satin finish. Please contact your local Home Depot store for ordering and availability in your area. Thank you for your inquiry.
by|Feb 2, 2022
Q:One reply says storm door is not recommended. Why is that? I would like a storm door for ventilation while working in garage where this door will be installed.
by|Aug 22, 2021
2 Answers
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A: Hello Phil,
Thank you for your recent inquiry with The Home Depot.
JELD-WEN replied: JELD-WEN does not recommend adding a storm door to our products. Storm Doors can absorb heat unevenly which may damage the door. A storm door may be added to our products, however please keep in mind that adding a storm door may result in a warranty claim being denied.
We appreciate your business and look forward to serving you in the future.
by|Dec 5, 2023
1 found this answer helpful
A: Storm Doors can absorb heat unevenly which may damage the door. A storm door may be added to our products, however please keep in mind that adding a storm door may result in a warranty claim being denied. Thank you for your inquiry.