Q:My door didn't come with screw covers, what size can I buy/where can I buy replacements?
by|Apr 18, 2023
1 Answer
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A: Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days.
by|Apr 19, 2023
Q:Is the door white or beige? Does it have to be painted before hanging?
by|Feb 12, 2023
1 Answer
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A: Dear Valued Home Depot Customer, to better answer your question, please contact our HD.com customer service department at 1-800-466-3337 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question
by|Feb 14, 2023
Q:What's the U Factor on this door?
by|Feb 5, 2023
1 Answer
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A: Dear Valued Home Depot Customer, The U-Value for this door is .29.
by|Feb 9, 2023
Q:what's the u factor of the door?
by|Feb 5, 2023
1 Answer
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A: Thank you for your inquiry. The U-Factor for the JELD-WEN 32 in. x 80 in. 12 Lite Primed Steel Prehung Left-Hand Inswing Front Door w/Brickmould door is 0.30.
by|Feb 8, 2023
Q:Do they make it for a 2 by 6 Construction
by|Apr 29, 2021
2 Answers
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A: Yes, JELD-WEN does offer jamb kits that would extend this to a 6-9/16 jamb for 2 x 6 walls or we have doors that already come with a 6-9/16 jamb. Please see your local Home Depot store for ordering and availability. Thank you for letting us assist you.
by|May 4, 2021
A: Mine went into a 2x4 framed house with a brick exterior. The trim kit that was sent with it compensated for the additional depth.
by|May 12, 2022
Q:Is there enough space to fit a dog door at the bottom of this door?
by|Apr 24, 2021
1 Answer
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A: Dear Valued Home Depot Customer, To better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
by|Apr 27, 2021
Q:What are the actual dimensions of the door itself?
by|May 20, 2020
2 Answers
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A: The actual unit size on the JELD-WEN 32 in. x 80 in. 12 Lite Primed Steel Prehung Left-Hand Inswing Front Door w/Brickmould is 33 7/16X81 3/4.Please contact your local Home Depot store for ordering and availability. Thank you for letting us assist you.
by|May 21, 2020
A: The dimensions of the door are:
Door Height (in.) 80
Door Thickness (in.) 1.75
Door Width (in.) 32
by|Dec 23, 2022
1 found this answer helpful
Q:Is there a replacement 12 lite window kit for this door? The glass in my door was shattered on the exterior side only.
by|Sep 23, 2019
1 Answer
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A: Dear Valued Home Depot Customer, To better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.