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Questions and Answers for Ivy Terrace 60 in. Black and Sunset Red Patio Swing

Internet #202693200

Model #IVS60FBLSR

Questions & Answers

7Questions
caret
Q:Does it come with a frame. If not is one available? Cost?
by|May 24, 2018
1 Answer
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A:  Hello Lee, The price of this is just for the swing. You can certainly purchase a frame through Home Depot if you would like. We currently don't have one available through us. The Home Depot Customer Service phone number is 1 (800) 466-3337. They can help you with the frame. Thanks for the great question! Ashley

by|May 5, 2023
    1 found this answer helpful
    caret
    Q:is the warranty good for replacement if squirrels, raccoon, etc, nibble on it and tear it up?
    by|Nov 9, 2017
    1 Answer
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    A:  Hello! I am so sorry to hear that animals have damaged your swing. Unfortunately, damage to our furniture from animals isn't covered under the warranty. Please reach out to us with pictures of the swing where it has been damaged and we would be happy to help you with a quote for replacement parts. Please send this information to hello@polywoodoutdoor.com. We look forward to hearing from you so we can help resolve this issue. Ashley

    by|May 5, 2023
      1 found this answer helpful
      caret
      Q:what are the "slats" made of?
      by|Oct 1, 2017
      4 Answers
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      A:  What are the slats made of?

      by|May 5, 2023

        A:  Plastic of some sort

        by|May 4, 2023
          1 found this answer helpful

          A:  They are some sort of hard plastic material that is really great to sit on and won't rot. It is pretty heavy but will last forever. Went through the Houston floods great!

          by|May 4, 2023
            4 found this answer helpful

            A:  Hello! The slats in the swing are made with HDPE recycled plastic. They are manufactured with recycled materials like milk jugs, laundry detergent bottles, and other materials of this nature at our facility in Syracuse, IN. They are made to withstand many different elements including snowy winters, strong winds, salty environments on the coasts, and the hot sun. It is also warranted not to splinter, crack, chip, peel, or rot for 20 years residential use. Thank you for the great question! Ashley

            by|May 4, 2023
              3 found this answer helpful
              caret
              Q:Can I just buy the swing only? I have a frame.
              by|Jul 2, 2017
              2 Answers
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              A:  Yes if the measurements of the swing will go with your frame for width and weight.

              by|May 5, 2023
                1 found this answer helpful

                A:  Hello Ron, When you purchase the swing, it will be for just the swing. A stand isn't included. A chain kit is included as well. Included in the chain kit are 4 eye bolts, 4 snap hooks, 2 S hooks, and 4 5ft. chains. The S hooks attach to the end of the of the 5 ft. chain so anything above the S hook is not included. Thank you for the great question! Ashley

                by|May 4, 2023
                  1 found this answer helpful
                  caret
                  Q:What size cushion would fit this swing? I found a 59in x 18.5inch deep. Would that be deep enough tho?? Thanks!
                  by|Oct 22, 2016
                  2 Answers
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                  A:  I would say so if the cushion can be tied to the swing to stay in position.

                  by|May 5, 2023

                    A:  Hello! Thank you for your question. The seat size of this swing is 56 x 15.5, so that cushion would be a bit too large for the seat.

                    by|May 4, 2023
                      1 found this answer helpful
                      caret
                      Q:What is the weight limit of people in the swing?
                      by|Jul 19, 2016
                      2 Answers
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                      A:  I don't know, because it would depend on how you hang it. Ours is on a tree and both my husband and I sit on it fine, so it has to have at least a 400 lb limit. The swing would probably hold more, but we don't want to put too much stress on the tree.

                      by|May 4, 2023

                        A:  This item has a weight capacity of 300 lbs.

                        by|May 3, 2023
                          1 found this answer helpful
                          caret
                          Q:I am considering the purchase of this swing. What is the weight limit of this item? Thank you.
                          by|Jun 30, 2015
                          2 Answers
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                          A:  I have the same question. It says the weight capacity is 300 pounds but it also says it is a 3 person swing. That would be 3 small elementary age children. The weight capacity has to do with the chains you may choose to use as well as the structure of the swing but a 300pound capacity is not sufficient for a swing this wide... did you find out any more?

                          by|May 3, 2023

                            A:  I would check the manufactures limit either on the box, instruction sheet, or call 800 number.

                            by|May 5, 2023