Q:Hello,
I purchased a sliding door about 4 years ago and I can?t find the receipt but I need to replace the bottom rolling hinge on one of the doors. How can I order it. It was a a custom made 3 river sliding glass door. Please let me know.
by|Jun 27, 2022
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A: Martha, The best way to get this done is reach out to our warranty department at sales@CustomDoorandMirror.com we will need some basic information like when and how you purchased and where we will need to ship it and we hopefully we can get you a what you need.
by|Jul 19, 2022
Q:I purchased the Maple finish doors. My thinks they looka like plywood. Can these doors be stained or coated with a varnish?
by|Feb 24, 2022
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A: mark, Of course in fact we recommend it since they are unfinished.
by|Apr 15, 2022
Q:Can you provide the full, detailed dimensions for the upper track? Where are the predrilled holes, and how deep is each of the upper track panels ?
A specification or drawing would be great.
by|Feb 20, 2022
1 Answer
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A: Emma, Please reach out to us by email at Sales@CustomDoorandMirror.com or 631-414-7725 if you want to explore additional options. There are also additional resources on our web page at www.CustomDoorandMirror.com. Thank you.
by|Apr 15, 2022
Q:Is it possible to get samples of the finishes. And, if I need to cut the heigh to fit at 771/2" rough opening, will that cause a problem with the bottom wheels?
by|Jun 12, 2021
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A: Rich, Yes, Please reach out us at Sales@Paniflex.com or 631-414-7725 and we can get you whatever additional info or samples you need. Thanks.
by|Jul 22, 2021
Q:Can you cut these doors and the track to fit a smaller closet doorway? Our closet entrance is 46.5" wide and 75" tall.
by|May 30, 2021
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A: I wouldn't cut the width since its a finished edge and not necessary since its a slider you can hopefully live with a little extra overlap in the middle but you can cut the height and would be cheaper option than a custom door. Just make sure whomever does it is skilled and has the right tools. You will need to remove, cut, replace the hardware on the top edges. You will also need to cut down the track any good hacksaw or a metal blade on a power saw will do the job. Thank you
by|Jun 4, 2021
Q:Can the doors be cut to an 80 inch wide opening
by|May 18, 2021
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A: Tommy, They can but we dont advise it since you will have an unfinished edge. You can always go with this unit without cutting it and you will just have a little extra overlap in the middle. We can also do custom sizes. Please reach out to us by email at Sales@Paniflex.com or 631-414-7725 if you want to explore additional options. Thank you.
by|Jun 4, 2021
Q:I don't want the smooth flush door. Are there any other options for 84x80 opening?
by|Mar 22, 2021
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A: Char, You can try our routed doors. You can look at them at our website www.customdoorandmirror.com and then place an order for them at your local Home Depot store if you find something you like. Reach out to us at 631-414-7725 or sales@paniflex.com if you have any questions. Thank you. Carlos
by|Mar 30, 2021
Q:I see a triple track is avaliable. Can I order the triple track with this closet door?
by|Mar 5, 2021
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A: The triple track is not currently available here. You will need to reach out to us at 631-414-7725 or sales@paniflex.com and we can get you the info you need. We can add it to your order so it ships together. Thank you
by|Mar 30, 2021
Q:Can I use these as ceiling to floor doors with a ceiling height of 95.5"?
by|Feb 15, 2021
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A: Jessi, Unfortunately no. You may need a custom height. Please reach out to us at Sales@Paniflex.com if you are interested in seeing if we can get you a custom size.
by|Mar 30, 2021
Q:What are the exact dimensions of the triple track?
by|Jan 18, 2021
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A: Sarito, Our bottom track is 5-1/8" deep and the top track when fully assemble is 4-7/* deep. The length of course depends on the width of yoor door unit. Thank you.