Q:Can I buy an extra rigid lock out panel? It only comes with 1. It has slots for 2.
by|Mar 12, 2024
1 Answer
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A: Email 24/7 to: help@idealpetproducts.com...
or Call Us Toll Free at: 1-800-378-4385
Hours: Monday through FRIDAY 8:00 AM to 4:00 PM PST (excluding weekends & holidays)
by|Mar 13, 2024
Q:Is there a way to increase friction of the doors which will help in strong winds? We get pretty good wind surges and the flaps come out 90 degrees which if it's cold out lets all that weather in. Adding magnets?
by|Nov 21, 2023
1 Answer
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A: Please Call Us Toll Free at: 1-800-378-4385
Hours: Monday through FRIDAY 8:00 AM to 4:00 PM PST (excluding weekends & holidays)
by|Nov 21, 2023
Q:Doggy door that goes into sliding doors in X large
by|Nov 7, 2023
1 Answer
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A: Not designed for sliding door application
by|Nov 7, 2023
Q:Can you mount it in a door
by|Jul 3, 2023
1 Answer
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A: Yes, this can mount in a solid or hollow core door
by|Jul 6, 2023
Q:Can a great Dane fit through this door? She is 36"at the shoulder and 43" to the top of her head
by|Apr 24, 2023
1 Answer
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A: Check out the measuring tips on the installation video at:
https://www.homedepot.com/p/Ideal-Pet-Products-15-in-x-23-5-in-Extra-Large-Ruff-Weather-Frame-with-Dual-Flaps-Dog-and-Pet-Door-RWSL/100591689
by|Sep 8, 2023
Q:Will this work for 2X6 walls?
by|Jan 3, 2023
1 Answer
Answer This Question
A: Please Call Us Toll Free at: 1-800-378-4385
Hours: Monday through FRIDAY 8:00 AM to 4:00 PM PST (excluding weekends & holidays)
...or email 24/7 to: help@idealpetproducts.com
by|Mar 12, 2023
Q:What?s the rough opening for the door slab to be precut for the 9.75x17 dog door opening?
by|Dec 15, 2022
1 Answer
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A: 11-1/8"W x 19-1/4"H
by|Oct 29, 2023
2 found this answer helpful
Q:Can this dog door be put into a wall?
by|Sep 2, 2022
2 Answers
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A: You will need the Optional Wall Installation Kit (C), purchased separately
by|Oct 30, 2023
1 found this answer helpful
A: Yes, we put it in the wall next to our patio door, and it looks and works really well. I would get this door again.