Questions and Answers for HOMELEGEND Hand Scraped Maple Modena 1/2 in. T x 4-3/4 in. W x Varying Length Engineered Hardwood Flooring (24.94 sq. ft. / case)

A:  This product can be installed either way. This flooring is suitable for "edge" / joint glue and float observing the guidelines for transition placement OR this product can be full spread adhered to the subfloor. This product can be installed over radiant heat providing it does not exceed 84 degrees F. Contact radiant heat manufacture regarding which method of installation is compatible with your radiant heat.

A:  Engineered flooring can be installed over radiant heat providing that the temperature does not exceed 84 degrees F.

A:  DAILY MAINTENANCE: 1. Sweep, dust mop, or vacuum your floor regularly to remove any particles that could scratch your floor. CAUTION: Vacuums with a beater bar or power rotary brush head can damage a floor and should never be used. 2. Use a damp mop to remove spots and soil. Apply appropriate cleaning solution to the cleaning cloth / mop. Do NOT apply directly to the floor. • For a lightly soiled area, clean with distilled water. • For a moderately soiled area, use a mild solution of isopropyl alcohol and distilled water. Isopropyl alcohol is commonly referred to as rubbing alcohol and is sold in 50% to 70% concentrations. This product should be diluted by mixing one part alcohol and 2 parts distilled water. • For tougher spots, use a higher concentration of isopropyl alcohol and distilled water. 3. Do NOT leave any amount of liquids (water, juice, soft drinks, spills, etc.) on the floor. Clean any wet spots immediately. 4. Do NOT use a steam cleaner. 5. Do NOT use a wet mop or douse floor with water or liquid cleaners. Liquid can seep between the cracks and cause moisture damage. 6. Do NOT use any cleaning agents containing wax, oil or polish. For complete instuctions see page 11 of document found at following link http://www.homelegend.com/pdf/installation/Installation%20Instruction%20Hardwood%20Eng%20Ply%20125.pdf

A:  Hi Greg, Thanks for your question and interest in this item. More information is needed to accurately answer your question. Please contact our Online Customer Service Department at 800-430-3376 to get more assistance with this item. Our hours of operation are between 6:00 a.m. and 2:00 a.m. Eastern Time daily.

A:  Special Instuctions would apply. Please contact Home Legend Technicial Support at 1-877-960-800; prompt 2 for complete installation instructions.

A:  no

A:  Please call our customer service department for an updated ETA: (877) 960-8001, option 1.

A:  It is best to remove any floor trim that you have and replace it once the flooring has been installed.

A:  Hello Ziggy and thank you for your question The Home Legend Hand Scraped Maple Sedona Engineered Hardwood Flooring is a multi-ply engineered tongue and groove product. Part of the preparation includes removing all moldings and wall-base as well as undercutting all door casings with a hand or power jam saw. The complete product Installation Instructions can be found here: http://www.homelegend.com/pdfs/2012/Multi%20Ply%20T%20&%20G%20Eng.%20Wood%20Install%20Instructions.pdf. Best wishes on your project.

A:  It is recommended that you run the flooring perpendicular to the floor joists; this will add stability to your floor layout. It should also be noted that the flooring you are trying to install, the HL130P, cannot be installed over particleboard and maintain its warranty. You may need to remove the particleboard to expose the 1/2" ply, which is an approved subfloor.

A:  No. Partcleboard is not an approved substrate for either installation method. The only flooring we have that is warrantied for that type of substrate is our engineered click flooring.

A:  This product, the HL130P, cannot be installed on particleboard in any way that will maintain the warranty on it.