Q:Purchase the fan and the motor is loud. Is there something we can do to quiet it?
by|Aug 29, 2021
2 Answers
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A: I would return it, our fan is very quiet.
by|Sep 3, 2021
A: Hello, Please call 800-527-0998 and the customer care team can help diagnose the situation with the fan. Hours our 10-7 P.M. Eastern. Please provide this information to the agent. Internet #205547400 Model #14430 THX
by|Aug 30, 2021
Q:Can the Cameron 54 in. fan be flush mounted? or does it come with a shorter rod?
by|Oct 31, 2018
2 Answers
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A: Hello, No it cannot be flush mounted. It comes with a 4.5" DR. THX
by|Oct 31, 2018
A: The fan came with a 4.5 inch rod but based on the installation I do not believe it can be installed flush to the ceiling.
by|Nov 27, 2018
Q:Can the existing LED fixture be replaced by a higher wattage LED?
by|Oct 31, 2018
1 Answer
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A: Hello, There is no other LED module available for this fan. The LED module that comes with this fan is the only LED module available for this fan. THX
by|Oct 31, 2018
Q:My remote control receiver is bad. I don’t have a receipt to take it back so where can I find a r...
by|Nov 23, 2017
2 Answers
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A: Hello, Please call 800-527-0998 and the customer service agent will be able to assist you in getting a new receiver. I would suggest you ask for a new handheld remote as well to ensure your remote isn't bad as well. THX
by|May 5, 2023
A: You can use the Hampton Bay Remote (4 button, Off/Low/Med/High) with this fan- it's the same frequency. You have to adjust the dip-switches to match what is set in the fan obviously. See here: https://www.homedepot.com/p/202783102
by|May 5, 2023
Q:How do you undo the light globe?
by|Nov 22, 2017
1 Answer
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A: Hello, Simply unscrew the decorative finial in the center of the globe. This will allow the globe to drop and expose the LED module board. THX
by|May 5, 2023
Q:When will these fans be back in stock and available to order?
by|Sep 25, 2017
1 Answer
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A: Hello, I am sorry to say Home Depot has discontinued this fan. THX
by|May 4, 2023
Q:I bought a Home Decorators Cameron 54" brushed nickel ceiling fan #14430 about 9 months ago. It j...
by|Aug 28, 2017
2 Answers
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A: Hello, Please call 800-527-0998 and the customer care agent will be able to get you a new handheld as well as a new receiver for the canopy. I suggest you use both the new controls as we are not sure if its the handheld or the receiver in the canopy. The agent will be able to help with shipping options as well. THX
by|May 4, 2023
A: Contact customer service at your local store. Warranty should cover replacement
by|May 4, 2023
Q:can I order a replacement glass shade? If so what is the part number?
by|Aug 14, 2017
1 Answer
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A: Hello, Please call 800-528-0098 and give them the name of your fan. They will be able to assist you in ordering and shipping of
You replacement glass. THX