A: Sorry, did you lack the package after purchase? If you have any questions, please send order and pictures or video to our email: evan.zhu@comptree.net.
by|Nov 14, 2023
Q:How many pieces are there with this group
by|Nov 7, 2023
1 Answer
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A: There're 3 pieces in the Sectional Sofa. You can get more information in the instruction.
by|Nov 8, 2023
Q:What is the seat height from the floor?
by|Sep 12, 2023
1 Answer
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A: 17.3 inches.
by|Dec 8, 2023
Q:Are the back cushions attached to the couch or can they be removed?
by|Aug 10, 2023
1 Answer
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A: The back cushions are attached to the sofa base through hardware and cannot be moved. Thanks.
by|Aug 11, 2023
Q:Is this couch stain resistant?
by|Jun 21, 2023
1 Answer
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A: Sorry, but this couch does not have any specific stain-resistant features. You can spot clean with a damp cloth and soluble soap. Use warm water and a soft cloth to clean, Do not use harsh chemicals.
by|Jun 21, 2023
Q:I want to put this in my basement family room. How many pieces does this come in vs. one big section? I am wondering about carrying it downstairs through some normal size doorways.
by|May 19, 2023
1 Answer
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A: Thanks for your question. It comes in 3 packages and each package size is as followed, pls refer. Package One: 59.84 in. x 31.5 in. x 20.08 in. 66.14 lbs. Package Two: 59.84 in. x 29.92 in. x 14.17 in. 66.14 lbs. Package Three: 75.98 in. x 30.31 in. x 9.06 in. 66.14 lbs.
by|May 22, 2023
Q:Can you wash the covers, are they removable?
by|Mar 22, 2023
1 Answer
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A: The covers are removeable, and we do not recommend washing it because it is difficult to put back.