Questions and Answers for Hampton Bay Trieste 52 in. Indoor Brushed Nickel Ceiling Fan with Light Kit and Remote Control

A:  Thank you for your question. Yes, replacement parts can be ordered by calling Hampton Bay customer service customer service at 1-855-HD-HAMPTON (1-855-434-2678).

A:  The ceiling fan uses 2 light bulbs 14w max each, CFL. I have three of these fans in my home purchased over a period of 3 years. All three came with these light bulbs though I replaced them with even lower wattage LED light bulbs.

A:  Thank you for your question. each socket is rated for 60-watts maximum. The fan can use higher wattage equivalent LED bulbs as long as they are A19 shape.

A:  We're sorry to hear that you are having this issue. It may help to knock lightly around the edges of the shade (like knocking on a door). Also, use rubber gloves and hold the shade around the edges and push up slightly when unscrewing it. If that doesn't help, please call Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678) and one of the team members will be able to assist further.

A:  The blade pitch is 12 degrees.

A:  Thank you for your question. As stated in the product description bullet points, the blade pitch is 12 degrees.

A:  Thank you for your question. The remote does not include a dimming function.

A:  Sorry to hear that the glass light cover cracked. Replacement parts can be ordered by calling Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678).

A:  The fan's direction can only be controlled by the manual reverse switch.

A:  Thank you for your question. The fan's direction can only be controlled by the manual reverse switch. Installing a remote with a reverse feature will not override the manual reverse switch.

A:  Based on how high or low you want the blades determines the length. We used a 48" downrod.

A:  This fan comes with a 6 inch downrod.

A:  Thank you for your question. The fan includes a 6" downrod, but for a cathedral ceiling, you will need to purchase an extension downrod. This fan is compatible with any 3/4" diameter downrod up to 48" long.