Q:I broke the plastic to screw in nut and also need nut to tighten the glass shade. Thank you
by|May 20, 2020
1 Answer
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A: Hello Bullfighter. Please contact our customer service department toll free at 1-833-695-2045 and one of our representatives will be able to help with your request. Hope this helps!
by|May 22, 2020
Q:we need a new socket ring. how do you get one. We also do not have the tool to unscrew it.
by|May 11, 2020
2 Answers
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A: Go to a Home Depot staff member and ask for help, they will personally walk you to the socket ring and ask you if you have all the tools to fix your issue. I love Home Depot, it is my go to place for everything
by|May 16, 2020
A: Good day ;
In regards to getting those parts , you would need to contact Home Depot and have them order those for u on your behalf . Hope that helps .
by|Oct 28, 2023
Q:Can the bulbs be replace when they go out? What kind of bulbs?
by|Mar 28, 2020
5 Answers
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A: This light fixture comes with four 60w G9 Halogen bulbs and can be replaced by the same bulb which is sold in stores as a 2 pack (Store SKU# 1004629738). They also sell a lower wattage 40w bulb available (Store SKU# 1004629732)
The other option would be to change the bulb to an LED versions G9-LED (Store SKU# 1004503709) This one I believe is the 40w equivalent version and fits best as the 60w version may be a bit taller and may protrude past the top of the glass cube.
Thanks
by|Aug 7, 2020
1 found this answer helpful
A: Yes, this light uses G9 bi-pin bulbs, also available at Home Depot - in 25, 40 and 60 watt bright white halogen or 35 and 60 watt warm white halogen. Some have complained about the light being too bright, which comes from the bright white halogen lights supplied with the fixture. Google "color temperature" to learn about the difference between "bright white" and "warm white" light bulbs. We are so used to incandescent bulbs with a yellow cast (warm white) that a bright white appears to be too bright because it is closer to a bright sunlight in terms of color temperature.
by|Mar 30, 2020
A: Yes. You need to use tool that come with the fixture
by|Mar 29, 2020
A: The bulbs are not normal bulbs. We’ve had the lights for about 3 years and haven’t had to replace any.
by|Mar 29, 2020
A: This fixture comes with four G9 Halogen bulbs. The bulbs can be replaced with the same type of bulb or any G9 socket bulb.
by|Mar 28, 2020
Q:How can I get replacement screw rings to secure the glass cubes? It seems overtime they have dried out and broken.
by|Mar 24, 2020
1 Answer
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A: good morning if you send an email to CustomerFeedback@eurofase.com requesting a replacement part , the model # of the fixture as well as your shipping information . This will be taken care of for you. Thanks
by|Mar 25, 2020
Q:Do you sell the cube glass shades i have one that is broke
by|Mar 5, 2020
2 Answers
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A: Hi Paul - we do not have the option to sell you these shades, however I will be more than happy to help you and sending you a replacement. If you can please email me directly at claudio.stornelli@eurofase.com we can make the arrangements. regards, Claudio
by|Mar 5, 2020
A: Hi Paul - we do not have the option to sell you these shades, however I will be more than happy to help you and sending you a replacement. If you can please email me directly at claudio.stornelli@eurofase.com we can make the arrangements.
regards,
Claudio
by|Mar 5, 2020
Q:What is the code fir the bulbs in this vanity light?
by|Feb 20, 2020
3 Answers
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A: I don’t know this. They’re an odd bulb. We’ve had them for three years and haven’t had to replace any yet.
by|Feb 22, 2020
A: By code if you mean wattage, they are 60 watt.
by|Feb 21, 2020
A: Hello Nan. This vanity light used G9 Halogen bulbs. Hope this helps!
by|Feb 21, 2020
Q:Where can I buy the FF socket ring for this lighting set. I had one break.
by|Oct 7, 2019
2 Answers
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A: Where
by|Dec 26, 2019
A: Hello. Please kindly head over to your local Home Depot and speak with a representative. The representative will place a special order for the parts you need replacing. Hope that helps!
by|Oct 8, 2019
Q:How do i change the bulb?
by|Oct 7, 2019
2 Answers
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A: Hello - this is a wedge based halogen G9 light bulb. So basically with the bulb cooled down you grip it firmly with your fingers and pull it out. Then when replacing you simply push it into the socket until it is sitting snug. Also remember to not touch the glass of bulb with your bare fingers, as the oils on your skin may leave a residue on the bulb that may cause it to burn out prematurely. Hope that helps.
by|Oct 7, 2019
A: Hello. Simply reach from the top of the cover, when it is safe to do so, and pull up on the expired bulbs. Once the old bulbs are out, push in the new bulbs. Hope this helps!
by|Oct 7, 2019
Q:how tall ND HOWWIDE IS THE FIXTURE?
by|Aug 28, 2019
2 Answers
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A: It is about 5 inches tall and 36 inches long, I believe.
by|Aug 29, 2019
A: Hello Susie. This vanity light is 5 inches in height, 4.5 inches in depth and 26.75 inches in width. Hope this helps!
by|Aug 29, 2019
Q:what is the width of the 3 light fixture
by|Aug 20, 2019
2 Answers
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A: Hello Sheryl,
The width of this fixture is 19.75 inches, height is 5 inches, and the depth is 5 inches. Hope this helps!