Q:Can this door be ordered with 2 screen inserts and delete the safety glass panels. In California, we want a security screen door and don't have a need for a "storm door". We are replacing our existing full screen door.
by|Sep 16, 2021
1 Answer
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A: I have included a link to the Valencia screened security door with the attributes that you are searching for. At the moment it looks to be out of stock. The 301 door is a pre-packaged unit and alterations of glass removal are not possible. The 301 screens are fiberglass ventilation panels and offer no added security.
https://www.homedepot.com/p/US-Door-and-Fence-36-in-x-80-in-Valencia-Black-Steel-Surface-Mount-Outswing-Security-Door-with-Expanded-Steel-Screen-Inlay-8203680B/311744784 Hope this helps.
Thank You,
Grisham Bros.
by|Sep 17, 2021
Q:What is the Manufacturer Warranty
by|Aug 4, 2021
1 Answer
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A: Ralpheal,
As follows:The welded frame and pickets of a Grisham Security door is warranted against breakage for as long as you own the home on which the Grisham door has been installed. Should a weld break or structural defect exist, Grisham will repair or replace the door at our discretion. This warranty does not cover damage caused by vandals, break-ins, or attempted break-ins or lack of maintenance. Components that prove to be defective in material or workmanship are warranted for a period of 1-year. (Excluding Glass and Screen). Your Grisham security door is warranted against paint defects and rust for a period of 1-year from the date of purchase. Rust and paint finish claims may not be the result of abrasions, abuse, misuse, alterations, or negligence. "Grisham assumes no other expense such as labor costs of any kind for removal, replacement parts, repairs, or reinstallation"
by|Aug 5, 2021
Q:can you pull down the top glass and expose the screen to let in air?
by|Jun 11, 2021
1 Answer
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A: Cindy,
Would require removing the upper or lower glass panel by releasing the retaining clips and inserting the ventilation screen panel.
Thank You,
Grisham Bros.
by|Jun 11, 2021
Q:Is the screen traditional or is it a security screen which is difficult to cut?
by|Aug 27, 2020
1 Answer
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A: Quiet222,
Traditional ventilation screen panel. Interchangeable for top or bottom placement.
Thank You,
Grisham Bros.
by|Sep 3, 2020
Q:Is replacement glass available for purchase for this door?
by|Jun 12, 2020
1 Answer
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A: SDenice,
Yes, would require that you visit your local Home Depot to process your request.
Thank You,
Grisham Bros.
by|Aug 4, 2021
1 found this answer helpful
Q:What is powdered black? Not a true black? Glass inserts?
by|Apr 15, 2020
1 Answer
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A: The black is a true gloss black. Powder coat is a process of applying the finish. The glass panels are removable to insert a screen panel that is interchangeable for top or bottom application.
Thank You,
Grisham Bros
by|Jul 3, 2020
1 found this answer helpful
Q:Is there an arched door with glass option?
by|Mar 18, 2017
1 Answer
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A: Dear Milly, Thank you for your inquiry with The HomeDepot.com.
The answer to your question is unfortunately no. This vendor does not offer an arched option for this door. There may however be other arched door with glass options on The HomeDepot.com site that may suit your needs. I hope this answered your question. Thank you for shopping The Home Depot.
by|May 17, 2017
Q:The old dead bolt has broken!
by|Aug 30, 2016
2 Answers
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A: Keep your old keys they probably fit the new lock, I ordered 4 doors all have the same keys
by|May 4, 2023
A: Thank you for your recent inquiry with The Home Depot. For replacement parts, reach out to the manufacturer of the product, Grisham Bros. Their Customer Service department can be reached at 1-800-238-1005. For more information, please visit your nearest Home Depot store or call HomeDepot.com customer service at 1-800-430-3376. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.