Questions and Answers for Gorilla Playsets Pioneer Peak Treehouse Wooden Outdoor Playset with Tire Swing, Clatter Bridge, and Backyard Swing Set Accessories
Q:Hi I’m looking at the pioneer peek swing set for my grandchildren. If I ordered now, what would the expected delivery? Zip code is 14226
by|Apr 20, 2024
1 Answer
Answer This Question
A: Thank you for your interest in the Pioneer Peak Swing Set! For the most accurate information regarding expected delivery times to your specific location, please contact our customer service team. They will be able to provide you with the most up-to-date delivery estimates and assist you with any questions you may have about the ordering process. You can find our contact page at the bottom of our website.
by|Apr 23, 2024
Q:What is the demensions without both swing sets and can you put the structures up safely without either swingset?
by|Apr 6, 2024
0 Answer
Answer This Question
Q:Hi,
DO I NEED TO KNOW THE DIMENSIONS OF THE PARK BOX OR PACKAGING?
SINCERELY
SAUL
by|Mar 20, 2024
1 Answer
Answer This Question
A: The packages are 4ft wide by 8ft long.
by|Mar 21, 2024
Q:Gorilla Playset, Can you put the swing attachment where the tire swing attachment is? We will not be using the tire swing attachment, but want to use the swing attachment. That would make the set in one line.
by|Mar 16, 2024
2 Answers
Answer This Question
A: Hello,
Yes this can be swapped out for a regular swing
by|Mar 18, 2024
A: It’s odd how often this question has come up in the Q&A portion of this playset, and Gorilla has not offered a solution for it. To every person who they’ve answered that asked this same question, they say they do not recommend it. I believe without the larger 3 position swing beam off the back of the tower, it would be a lot more likely to tip over backwards, and that is why they don’t recommend it. We want to buy this set, and have been debating if the tire swing beam would provide enough stability to be comparable to the safety the 3 position swing beam adds. We’ve also debated buying the lumber needed (4x6 and (2) 4x4s) along with the swing beam hardware kit from Gorilla to basically have one 3 position swing beam off to the side and one 3 position swing beam off the back (stability only). Our issue is less about space and more about not wanting our kids swinging behind the rest of the playset where we can’t see them. I would love for Gorilla to provide a solution for this as well
by|Mar 18, 2024
Q:How do you arrange for the installation?
by|Mar 15, 2024
1 Answer
Answer This Question
A: Thank you for reaching out to us! Within a week of placing your order, you can expect a call from us to arrange a time and day for installation. Please let us know if you have any questions. Have a good day!
by|Mar 15, 2024
Q:I see this playground is on sale elsewhere - Do you price match?
by|Feb 27, 2024
1 Answer
Answer This Question
A: Good Morning,
Unfortunately we do not price match, the Gorilla Playsets are our brand and we do have these items that are sold through different vendors so that is not something that we can do.
Thank you!
by|Feb 28, 2024
Q:Can monkey bars be added to this instead of tire swing?
by|Nov 25, 2023
1 Answer
Answer This Question
A: You should be able to mount monkey bars instead of the tire swing but we do not offer that as a package. The monkey bars would have to be purchased separately.
by|Nov 27, 2023
Q:What is the hight from the clatter bridge deck to the peak of the clatter bridge roof.
by|Sep 5, 2023
1 Answer
Answer This Question
A: There is no roof over the bridge but the roofs over both decks are 10' and 11' high and the bridge is 4.5' high in the middle with the decks being 5' high.