Q:What dia hole is needed in the sink/counter top. I have an under mount sink installed
by|Apr 7, 2024
2 Answers
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A: Thank you. Standard hole size is 1 1/2 inches.
by|Apr 8, 2024
A: Hello Greg. Thank you for submitting this question.
Standard hole size is 1 1/2 inches.
If you have any additional questions, please feel free to contact us by calling at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.
by|Apr 11, 2024
Q:How to remove the FastMount lock to replace with new faucet?
by|Jan 23, 2024
1 Answer
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A: Hello Damien. Thank you for submitting this question.
To remove the Fast Mount, you will need to go under the sink and turn & unscrew the fast mount counter clockwise. If you need further assistance, please call us directly at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST.
by|Jan 23, 2024
Q:Do you have to keep pressing the sprayer switch for the spay to work or is it an off or on switch?
by|Sep 22, 2023
2 Answers
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A: Thank you. This has an on/off switch.
by|Sep 22, 2023
A: Hello . Thank you for submitting this review.
It has an off on switch.
If you have any additional questions, please feel free to contact us by calling at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.
by|Oct 29, 2023
1 found this answer helpful
Q:Is the whole faucet stainless or just the finish? I need one for an outdoor wetbar in a salt air environment.
by|Sep 12, 2023
1 Answer
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A: Hello Patricio. Thank you for submitting this question.
It is just the finish. We do not recommend installing the unit outdoors. Doing so will void the warranty.
If you have any additional questions, please feel free to contact us by calling at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.
by|Sep 13, 2023
Q:Can you install the faucet without the deck plate?
by|Aug 8, 2023
2 Answers
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A: Thank you. This can be installed without the deck plate.
by|Aug 9, 2023
A: Hi Joanie, yes you can.
If you have any additional questions, please feel free to contact us by calling at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.
by|Aug 16, 2023
Q:Is the spray head metal or plastic?
by|Jul 4, 2023
1 Answer
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A: Hello . Thank you for submitting this question.
The spray head is made from hard plastic.
If you have any additional questions, please feel free to contact us by calling at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases
by|Jul 5, 2023
Q:I have a glacier bay single lever pull down spray facet. The mounting device part RP56096 is stripped. The entire faucet comes loose. Is there an after market mounting kit that will work. I do not know if I want to bother with another plastic part.
by|Mar 27, 2023
1 Answer
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A: Hello Vito. Thank you for submitting this question.
If you indeed have model FP3C0001CP, we can send the replacement part.
Please contact us by calling at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.
by|Mar 29, 2023
Q:How wide is the deck plate? It doesn't give a measurement.. is is 8" or 10 or 10.5?
by|Sep 7, 2022
1 Answer
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A: Hello Mary. Thank you for submitting this question.
The deck plate is 10 3/16 inches wide.
If you have any additional questions, please feel free to contact us by calling at 1-888-328-2383. Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchases.