Questions and Answers for GE CleanDesign 30 in. Radiant Electric Smooth Surface Cooktop in Black with 4 Elements

A:  Hello, This is Joyce from GE. I will be happy to help. All of our Free-Standing ranges with a glass top will have a glass door. Thanks for checking with us. Have a good day!

A:  Hello - this is Nancy at GE and I am happy to help you. We apologize for any confusion that may have occurred. This range has one 6" element; one 8" Power Boil element, one 9"/12" unit, and one 6" unit. You may like the PP945SMSS cooktop which offers two 6" burners, one 5/8" power boil burner, and the one 6/9/12" tri-ring burner. You may also like the JP336SDSS cooktop which ofters two 6" and two 8" ribbon heating elements. I hope this helps! Thanks for checking with us!

A:  Hi-this is Sue from GE. We appreciate your interest in our GE 30" Built-In Electric Cooktops. The difference between the two models are the burners. JP356BMBB 2- 6" 1200W 1- 8" 2500W (Power Boil) 1- 9"/12" 2700W JP336DDBB 2-6" 1200V 2-8" 2500W (Power Boil) Thanks for checking with us. Enjoy!

A:  Hello Sabrina, Thank you for your interest in the GE CleanDesign Radiant Cooktop model # JP356BMBB. Flat Bottom pans are essential for good cooking performance since the bottom of the pan needs to touch the glass for the best heat transfer. Medium or Heavy-Weight cookware is best. Cast Iron cookware is not recommended. If the cookware has a burr or rough spot, it will scratch the glass surface. Additionally, it is slow to absorb heat. Once this type of cookware heats up, especially on high heat, it holds an intense amount of heat which is transferred to the cooktop. This can cause the element to shut down as a response to the temperature limiters which indicate surface temperature is too high for cooktop components to handle. I personally use a cast iron skillet on mine but do use extreme caution. Stainless Steel is highly recommended and Heavy-Weight Aluminum cookware is also recommended I hope this helps! Donna with GE

A:  If the cutout is standard for that size cooktop, it will be fine. If you have concerns, and are in the Washington DC metro area, I recommend Ke.G.B. Home Improvements of Fairfax: (703) 517-6325 From my review of the same cooktop: "...One thing we found very disappointing is that Home Depot does not offer cooktop installation! Not until after our purchase, did we realize this dilemma. There are very few vendors who trim granite, and that is what our new cooktop installation required. After trial and error, we finally found someone @ a reasonable price in the Northern VA area who had the skills necessary....Ke.G.B. Home Improvements of Fairfax: (703) 517-6325... Thus far, we are very happy with the cooktop, having had it expertly installed."

A:  This cooktop top has squared corners. My original cutout had rounded corners and was a half inch too small, so using a jigsaw I widened my cutout and squared off the corners. Buyers should carefully measure the original cutout to make sure they buy the correct sized unit.

A:  Hello, Thank you for choosing the GE CleanDesign 30" Radiant Electric Smooth Surface Cooktop model # JP356SMSS. This model is beautiful! You will need to determine what the current cut-out opening is in your counter. Model JP356SMSS requires the following. Cutout Dimensions: Width: 28-1/2" Depth: 19-5/8" Overall Dimensions: Width: 29 3/4" Depth: 21 1/2" A filler trim kit (JXTR32X) is available for use if your countertop cutout is larger than the dimensions shown, up to 29 13/16 x 20 7/16". It will reduce the cutout opening for the cooktop. Please see the installation instructions for the complete details and dimensions. They are available on the Home Depot website under "More Info". I hope this helps! Donna with GE

A:  Hello Danny, Thank you for your question on the GE CleanDesign 30 in. Radiant Cooktop model # JP356BMBB. Yes, the glass is meant to over hang the counter for support. Please see the installation instructions for complete details. Cutout Dimensions: Width: 28 1/2" Depth: 19-5/8" Overall Width: 29.7" Overall Dep: 21.375" Should you have any additional questions, plese let us know. Donna with GE

A:  It's really up to the old size cook top that you had in your kitchen. I had to have mine done, like measured and cut to fit my New Ge cook top. It was worth it! :)

A:  Hello, Thank for your interest in the GE CleanDesign 30 in. Smooth Surface Electric Cooktop in Black Model # JP356BMBB. This is a beautiful cooktop! I can provide the cabinet cut-out opening this model requires. Without knowing the model number you currently have, I can not confirm if the opening is the same. Cutout Dimensions: Width: 28-1/2" Depth: 19-5/8" Should you have additional questions, please let us know. We are always happy to help! Donna with GE

A:  Hello, Thank you for your inquiry on the GE CleanDesign 30 in. Smooth Surface Electric Cooktop in Black Model # JP356BMBB. This is Donna with GE and I am happy to help. I do understand your concerns. The cooktop glass on the JP356BMBB is lead-free. I hope this helps in your decision process. Thank you for considering GE!