Questions and Answers for GE 4.8 DOE cu. ft. High-Efficiency Right Height Front Load Washer with Steam in Metallic Carbon, ENERGY STAR

A:  Hi Lenny-this Sue from GE Appliances. We are excited to hear of your interest in our RightHeight Design Front Load Washer! Yes, this model features a PreWash option. Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing. PreWash must be selected prior to pressing Start. The PreWash feature will fill the washer (adding the prewash detergent), tumble the clothes, drain and spin. Then the washer will run the selected wash cycle. Thanks for checking with us!

A:  No, the pedestal does not open for storage. It is a solid pedestal that is permanently attached to the bottom

A:  Hi Tete, I am happy to help. The pedestal for this washer does not offer storage. Thank you for checking with us. Lisa from GE Appliances.

A:  Hi Abacus-this is Sue from GE Appliances. We are excited to hear of your interest! The "RightHeight" models are designed with a 7" built-in pedestal that allows you easier access to your laundry without the added expense of buying separate pedestals for your washer and dryer. The added height puts your clothes within easy reach, plus you can use the top of the washer as a folding surface. The factory-installed pedestal is part of the design and cannot be removed for use without it. This can affect installation of the washer and dryer. These models cannot be stacked. They can be installed under-counter, side-by-side, and built-in. Thanks for checking with us!

A:  I don't think so...the built in pedestal would make the unit too tall.

A:  Hi-this is Sue from GE Appliances. We are excited to hear of your interest! The basket light will turn on and remain on for 5 minutes when the door opens, Start/Pause button is pressed, or by pressing the Light button. The basket light can be turned off by pressing and holding the Light button. Thanks for checking with us!

A:  Hi Elly-this is Sue from GE Appliances. We are excited to hear of your interest! This model features an Add a Garment button. If you need to add a garment after the cycle has started, press the Add a Garment button and the unit will unlock the door, allowing additional garments. The Add a Garment feature is only available when the LED is lit on the button. After a certain point in the cycle, the LED will not be lit any longer and adding a garment is not allowed. It also features a Start/Pause button. Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. It will take a few seconds for the door to unlock after pressing Pause. Press again to restart the wash cycle. If the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be cancelled. In some cycles the washer will drain first, then unlock the door when it is paused. Thanks for checking with us!

A:  Hello, This dryer model GFDR480GFWW with the Right Height design does not conform to an 18" clearance. Electrical components will fall below 18". Thank you for checking.

A:  Hello, This is Michelle with GE and I am happy to help. Model GFWR4800FWW has the following features not available on GFWR2700HWW: * Max Rinse * Single Item Cycle * LED washer interior light * Overnight Dry Thank you for checking.

A:  Hello - this is Nancy at GE and I am happy to help you with regard to your washer. This is a beautiful washer! This is normal for HE detergent. Liquid or powder HE or High Efficiency detergent deliver superior cleaning performance while saving water and energy. HE detergents are specially formulated for high efficiency washers to provide excellent whitening, stain removal and clothes care. It is a low-sudsing formula which allows you to use a full scoop of detergent to get your clothes clean without creating suds, Avoid using too much detergent in your washer, as it can lead to oversudsing and detergent residue being left on the clothes. I hope this helps! Thanks for checking with us!

A:  shouldnt need to see it. It is the way the drum moves. They are clean and fresh when done!

A:  Yes you can

A:  Hello - this is Nancy at GE and I am happy to help you with regard to washing pillows in this washer. The right-height washers are so easy to load and unload. Yes, you can wash pillows in this washer, provided the pillow manufacturer advises same. Because of their thickness, pillows and comforters should not be mixed with other items. I hope this helps! Thanks for checking with us!

A:  Hello - this is Nancy at GE and I am happy to help you with regard to stacking this washer with a dryer. The RightHeight Design with a 7" built-in pedestal allows easier access to your laundry without the added expense of buying separate pedestals for your washer and dryer. The added height puts your clothes within easy reach, plus you can use the top of the washer as a folding surface. The factory-installed pedestal is part of the design and cannot be removed for use without it. This can affect installation of the washer and dryer: ~ These models cannot be stacked. They can be installed undercounter, side-by-side, and built-in. ~ The pedestal is not designed for storage. ~ Dryer models will not be able to exhaust through the bottom. Electric models can exhaust to the left, right, and rear; gas models to the left and rear. I hope this information is helpful! Thanks for checking with us!

A:  No. They are not designed to be stacked. Also the pedestals are part of the machines and can not be detached. However, the attached pedestals add 7" to each machine and raises it to a decent height for unloading the clothes. I am 5'8" and it's a good height for me.

A:  no