Questions and Answers for GE 13,000-Watt Air Cooled Standby Generator System with Symphony II Whole House 200-Amp Automatic Transfer Switch

A:  Please work with your local Home Depot for further assistance.

A:  Briggs & Stratton 2 cylinder, 810 cc engine. Google the symphony II series automatic transfers witch and watch the video on how the power management modules work. Hands down the best power management system on the market today.

A:  This generator uses a Briggs and Stratton engine.

A:  Please work with your local technician for further assistance.

A:  For pricing, sizing, and an installer please contact a local dealer in your area. You can find a dealer here: http://bit.ly/YgUcSS

A:  040324 13 kW Generator System DB rating of 72 at 7 meters.

A:  Hello woodsman and thank you for your question. The Standby Generator System has a transfer switch that closes off the utility power line to your home’s electrical system during a power outage and opens a line to the generator; it then reverses the process when grid power is restored. It would not be suitable for usage like that of a portable generator. Best wishes on your project.

A:  This does sound like it would be from a bad module or sensor. I'm unaware of what you are already aware of when it comes to troubleshooting this generator, so please give our customer support center a call at 800-743-4115.

A:  Do you have net metering? If so make sure you use a professional electrician that is trained and certified in both automatic transfer switch an solar panel install do your job. Good luck. Patrick Benvenutti. Bmwgenerators.com