A: Hi, thank you for your inquiry submission. We look forward to assisting you. Refrigerator model FFTR1621QW, does include glass shelves, while model FFTR1614QW has wire shelves. Thank you for bringing this to our attention. We will ensure to communicate your submission to the appropriate channels. We hope this information is of assistance. Feel free to contact us directly or via the Q&A forum on this website.-Best Regards-