Q:I have a five unit building. Can I use one of the parcel boxes as a unit box or are the parcel boxes available to all residents?
by|Feb 15, 2024
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A: Hello Vince, thank you for your inquiry. These units are proprietary to USPS, so we have to comply with the approved specifications. We wouldn't be able to replace that parcel door with a normal tenant compartment door. That being said- if USPS has not installed their arrow locks the parcel door would have a hole where the arrow lock is supposed to go. Also, the bottom portion of the mechanism that contains the tenant lock would open and close like a normal door without the captive key mechanism engaged. (It is the USPS arrow lock that causes that to engage). Best practice would be to check with your local post office, but it "could" be done, but again would have a hole in the door and would compromise the security of the unit and it would then be out of spec with the USPS requirements for that unit so we do not recommend it.
by|Feb 15, 2024
Q:I ordered 2 boxes for a total of 31 units. Will I be able to number the boxes 1-31 with the numbers provided or will I need to buy some extra?
by|Mar 23, 2023
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A: Yes, these can have custom decals, but you will need to contact your local Home Depot and place a special order through their pro desk. If you prefer to order online you can order the additional decals separately if you would prefer to go that route. Thank you!
A: The tenant locks are the same style of lock, but they all have unique key codes for security. The parcels also have a similar key, but have a captive key system that the postal arrow lock will release when they insert a package. I hope this helps!
by|Aug 1, 2022
Q:Any idea when this will be back in stock?
by|Jan 15, 2022
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A: Thank you for your recent inquiry with The Home Depot. We do not have a restock date for this item. We appreciate your business and look forward to serving you in the future.”
by|Jan 20, 2022
Q:We are a 6 unit building. Is 8 the smallest on a pedestal? If so, is it ok to leave two unassigned?
by|Nov 23, 2021
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A: The smallest pedestal option is 4, but the closest to what you are needing would be the 8 door unit. Because these only come in certain configurations the postal service is generally flexible about having some compartments unoccupied. If you do have any concerns I would check with your local post office.
by|Nov 23, 2021
Q:can we use this without the pedestal and sucure to a concrete shelf
by|Jun 30, 2021
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A: We don't recommend using it without the pedestal, but as long as it is the appropriate height, the unit is secure, and most importantly your local USPS approves the install then there shouldn't be a reason why not. Please make sure to check with your post office!
by|Nov 14, 2021
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Q:i am buying 3 units for 3 story building (15 unit on each floor)
first floor 101 to 115
second floor 201 to 215
third floor 302 to 315
can i have our numbers on each unit?
i am buying 3 units
thanks
by|Feb 8, 2021
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A: These units can have customized numbering. They can come with custom decal numbers on the units or those can be sold separately. There is also an engraved option. I would suggest checking with your local post office to make sure that the proposed numbering is approved.
by|May 3, 2021
Q:Does the unit come with all of the anchor bolts needed?
by|Jan 17, 2021
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A: The anchor bolts are not included because this can be mounted on a new pad or an existing one. If it is a new pad the J bolts will work or on a new pad Hilti bolts work the best.