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Questions and Answers for Fasade Rings 96 in. x 48 in. Decorative Wall Panel in Cracked Copper

Internet #203868424

Model #S82-19

Questions & Answers

14Questions
caret
Q:Is this protected during shipping?
by|Jan 23, 2017
1 Answer
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A:  Thank you for you interest in our product. Yes, the Fasade 4'x8' panel is shipped rolled up inside a specially made box fit to accompany this panel size. Please feel free to contact our customer care team at 800.434.3750 for any further questions or needed assistance. Thanks again!

by|May 4, 2023
    caret
    Q:Is this item bendable? To "wrap" around an edge?
    by|Sep 13, 2016
    1 Answer
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    A:  Hello and thank you for your interest in our product. The Fasade Decorative panels are made of a PVC vinyl material not designed to bend at a complete 90 degree. We do offer outside and inside corner trim pieces to accommodate this type of installation. Please feel free to contact our customer care team at 800.434.3750 for any further questions or needed assistance. Thank you!

    by|May 4, 2023
      caret
      Q:i see where it says a 2 sheet minimum purchase is required..why is that? one sheet would suffice my needs.
      by|Sep 11, 2016
      1 Answer
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      A:  Hello and thank you for your interest in our product. Due to this item being a custom made to order product we require a two- panel minimum for production. Please feel free to contact our customer care team at 800.434.3750 for any further questions or needed assistance. Thank you!

      by|May 4, 2023
        caret
        Q:Outdoor Longevity
        by|Feb 11, 2016
        2 Answers
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        A:  Hello and thank you for your interest in our product. Our decorative Fasade backsplash panels are made of PVC plastic which can handle high humidity rooms, kitchens, dining rooms, bedrooms, bars, basements, bathrooms, and family rooms. Unfortunately, we do not recommend installing the panels in a non-temperature controlled area or outside (outdoor patio/ garage/ camper/ RV) because the panels are not designed for exterior use or extreme weather conditions. The panels may expand and contract in extreme hot and cold temperature swings causing the foil to deform. The adhesive may also be an issue as it freezes & thaws or reaches high temperatures exceeding 100 degrees. Additionally, UV rays will cause the panels’ coloration to fade quickly so we do not recommend installing the panels in direct sunlight. Please feel free to contact customer care for installation troubleshooting (800.434.3750).

        by|May 3, 2023

          A:  These panels are not intended for outdoor use.

          by|May 3, 2023
            caret
            Q:where can i see this product? need more than a tiny pic
            by|Dec 5, 2015
            2 Answers
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            A:  no where you have to spend at least 145.00 doolars to get to actually see this product!

            by|May 3, 2023

            A:  Hello and thank you for your interest in our product. This specific item is not a stocked item, they are a made to order product. You can request to have the store order you a 12x12 sample piece so you can physically see the product. You can also contact our customer service department at 800.434.3750 for further assistance as well. Thank you.

            by|May 3, 2023
              caret
              Q:Why will it take 28 days to receive this item?
              by|Feb 10, 2013
              1 Answer
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              A:  Hello Donnie! Thank you for your question! Many products must be manufactured to order. Standard lead time is 4 weeks for custom orders. Please feel free to contact customer care for installation troubleshooting, lead time requests, or to request a sample (800.434.3750).

              by|May 2, 2023