Questions and Answers for EMCO Traditional Universal Storm Door Handleset Oil Rubbed Bronze-DISCONTINUED

A:  Thank you for your request for assistance with your Andersen Storm Door. You may call the Andersen Storm Doors Solution Center at 855-337-8822 from 7:00AM to 6:00PM CST on weekdays and 8:00AM to 5:00PM CST during weekends to get replacement handle set. Please make sure that the serial of the door is available when you call us. It can be located on a white sticker on the inner hinge of the door. – Julie

A:  We are sorry to hear about the inconvenience that you have been through in looking for the replacement knob/lock for your EMCO store door. You may contact the Andersen Storm Doors Solution Center at 855-337-8822 from 7:00AM to 6:00PM CST on weekdays and 8:00AM to 5:00PM CST during weekends for assistance on where you can send the pictures for us to determine if we still have the handle set that you are looking for or if there are substitute that would work.-Dan

A:  You may contact Andersen Storm Door Solution Center at 855-337-8822, Monday - Friday, 7 am to 6 pm CST and Saturday - Sunday, 8 am to 5 pm CST to place the order.-Dan

A:  Thank you for your recent inquiry with The Home Depot. Unfortunately, this item is discontinued and is no longer in stock or available to be purchased. I was unable to find a universal storm door lockset. The item will remain on the website for customer reference, and the description will be updated with “DISCONTINUED” if it has not been already. For any other questions, please call us at HomeDepot.com Customer Service 800-430-3376.