Q:How do you remove the cover to change the light bulb?
by|Sep 10, 2023
1 Answer
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A: Thank you for your inquiry. Please refer to step 6 on the online installation guide.
by|Sep 11, 2023
Q:I need to replace the ?finial?/screw and knob part. What size diameter would fit?
by|May 4, 2023
1 Answer
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A: Thank you for your inquiry. The dimensions are 1/8 IP-27.
by|May 5, 2023
Q:What is the difference between pewter and satin platinum finish?
by|Dec 19, 2022
2 Answers
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A: A satin finish will appear more matte than a polished finish, but it will lack the texture that a brushed finish offers. In the end, it all comes down to the personal.
by|Dec 19, 2022
A: Hello,
Thank you for your inquiry. They both come from the same color collection, but Pewter has a slight gray tint to it while Satin Pewter has a fine brushed look.
-Customer Care
by|Dec 23, 2022
Q:Can I use this light fixture on my covered front porch?
by|Nov 4, 2022
1 Answer
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A: Thank you very much for your inquiry, yes this can be use outside.
by|Nov 5, 2022
Q:How wide is just the replacement globe. I have a different fixture but need a 9 3/4 ish replacement globe
by|Nov 21, 2021
1 Answer
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A: This 14 in. fixture has a 10.25 in glass shade.
by|Feb 5, 2023
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Q:I want as bright as possible for my daughters room. I see it takes 60watt. Can it handle 100 watt LED?
by|Aug 20, 2021
3 Answers
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A: If you want as bright as possible go with a daylight bulb (5000k)… not sure if you can put 100w in it.
by|Aug 21, 2021
A: This fixture can only accept up to 60 watts per bulb. It requires 2 bulbs at 120 watts total.
by|Aug 20, 2021
A: It can handle bright LEDs as long as they don’t get too hot. Buy a higher quality brand.
by|Aug 21, 2021
Q:There is a green "GND" screw in a screw hole on the mounting bracket ; however instructions just say to wire the ground supply wire from house to the ground fixture wire with a wire connector with no mention of this green gnd screw. Should the ground wire be threaded thru this hole or just tucked into the outlet box as stated in instructions?
by|May 12, 2020
4 Answers
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A: Please technical support contact 1-800-228-6197
by|May 14, 2020
A: My experience there is a positive, negative wire and a ground wire, I usually take the ground wire and wrap around green screw then tighten
by|May 16, 2020
A: I wrapped the ground wire around the green screw and tightened it down