Q:Can we order a globe that covers the light to replace the globe that broke.
by|Jun 12, 2020
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Q:Can phillips hue smart bulbs be used in this?
by|Mar 15, 2020
1 Answer
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A: I would assume so as it just uses regular sized bulbs.
by|Mar 16, 2020
Q:Do the halogen lights get hot?
by|Feb 28, 2020
1 Answer
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A: Yes, halogen lights get hot.
by|Mar 3, 2020
Q:Greetings ! .. I will be needing extra length in extension rods as our ceiling is high. Our existing extension measures 18 inches. How do I go about ordering an extra extension? Are they offered in various sizes? Thank you
by|Sep 3, 2018
1 Answer
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A: Hi Ursula,
Our downrods have a 3/4 in. outside diameter (1/2 in. inside). They come in 12", 18", 24", 30", 36", 48", 60", and 72" lengths. Available through THD as a Special Order. Use model # format (eg.): DR18-OBB (Downrod - 18 inch - Oil Brushed Bronze) and adjust middle # for your length and the end for your finish code.
Thank-you
by|Apr 20, 2019
Q:Are all parts included to install this fan? Is anything else needed?
by|Mar 11, 2018
4 Answers
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A: Yes, all the parts are included.
by|May 5, 2023
A: Hi CJ,
All parts required to install it are included in the box - right down to the remote batteries.
All you need is tools.
Thank-you.
by|May 5, 2023
A: Yes! We had it installed by a professional and they only needed tools.
by|May 5, 2023
A: All parts are included. You just need basic tools to install it where a light was before.
by|May 5, 2023
Q:We are using this product with remote control with wall switch on. We are having problem with the...
by|May 23, 2017
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Q:do this fan come in a 52 inch model?
by|May 19, 2017
1 Answer
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A: No, this fan does not come in a 52-inch model.
by|Apr 2, 2019
Q:Can a wall switch be used to turn on the light and fan instead of remote?
by|Mar 9, 2017
1 Answer
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A: A wall switch can be used to control the light and fan.