Questions and Answers for Delta Crestfield Toilet Paper Holder in Brushed Nickel

A:  Kt, Thank you for your question. Please contact our Customer Care Specialists, as they are available to best assist you. They are available Monday – Thursday 8:00 a.m. to 5:00 p.m. EST and Friday 9:00 a.m. to 5:00 p.m. EST and can be reached at 800.542.3789 or by email at customersolutions@libertyhardware.com. Best, Customer Care Team

A:  You have a couple of options: 1) Contact the manufacturer and see if they sell it separately; shipping my be prohibitive. 2) Buy the shorter replacement that you found and move one of the end holders. 3) Buy a new one and just use the rod. 4) Look around for another type / less expensive 'spring loaded' holder. Since the finish does not matter, you just want the rod.

A:  Courtney, Thank you for your question. The Crestfield Double Post Toilet Paper Holder in Polished Chrome is made of zinc. Best, Customer Care Team

A:  Courtney, it is made of a heavy duty plastic. The beautiful finish on it though makes it look like chrome. I am very pleased with it, and also recommended it to other shoppers, AND some of my family members. It is as durable as need be.

A:  On the toilet paper holder, Delta Crestfield, the bar is plastic however it's very sturdy and I doubt you'll ever need to replace it. On the Preston Moen towel holder which I also have, it's metal.

A:  The roller is made of plastic, it is light weight but the finish on the product appears to be high quality that should hold up for a long time. The only time you will see it is when reloading the paper, so don't let this prevent you from purchasing a good product.

A:  The roller bar is plastic but feels very durable

A:  I use 5" rolls on the toilet paper holder without problem.

A:  It easily holds a 3 ply double roll

A:  It handles double rolls, not sure on jumbo.

A:  Yes

A:  the rod stays as a one piece unit . it is plastic and spring loaded. it only extends so far when loading it but stays as a single unit. does not fly apart.

A:  The "rod" is two pieces there is a spring inside that maintains enough pressure to keep it in place.

A:  It is two pieces with a spring in the middle.

A:  Stays together.

A:  No, the rod does not come apart in two pieces.

A:  Thank you for your question. We do not manufacture paper towel holders.