Q:Does the door actually open or just looks like it does
by|May 14, 2024
1 Answer
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A: Charmaine, the door opens vertically similar to all garage doors. The "swing out" look is just a visual element of the door when decorative hardware is added.
Thanks for shopping The Home Depot,
The Clopay Team
by|May 17, 2024
Q:What is the low headroom kit.
by|May 9, 2024
1 Answer
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A: Dave,
LHR kit allows the door to turn within a shorter radius and will not require as much headroom above the opening. Usually 12" of headroom is needed, but with LHR it will reduce it by 4 inches. Thank you for shopping The Home Depot, the Clopay team.
by|May 12, 2024
Q:I have the Clopay door that was installed about 8 years ago and have some wind damage. So was going to replace the door. Can I just use the existing rails and not change everything out. It does have 15" risers though and didn't know if that makes a differ
by|Mar 26, 2024
1 Answer
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A: Jeff,
For warranty purchases it is strongly suggested that you purchase the complete door, including all new hardware. Thank you for shopping The Home Depot, the Clopay team.
by|Apr 1, 2024
Q:Can you paint the exterior of the white garage door a different color?
by|Nov 1, 2023
1 Answer
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A: Mary,
You can paint your steel garage door. Make sure you use a high quality exterior paint. Also make sure you properly clean the surface of your existing garage door before applying paint. Thank you for shopping The Home Depot, the Clopay team.
by|May 13, 2024
1 found this answer helpful
Q:How many support struts does the door include?
by|Sep 20, 2023
1 Answer
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A: Tash,
It should only come with one strut. Thank you for shopping The Home Depot, the Clopay team.
by|Oct 18, 2023
Q:What is the thickness of the door panels? Are they two inch?
by|Sep 2, 2023
1 Answer
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A: Tash, the 6.5 R Value door is 1 3/8" thick. The 18.4 R Value door is 2" thick.
Thanks for shopping The Home Depot,
The Clopay Team
by|Oct 10, 2023
1 found this answer helpful
Q:With the installation of this door, what would be the temperature of the garage when heat exceeds 112 temperature?
by|Aug 13, 2023
1 Answer
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A: Hi Regina, The garage door can only help to maintain the air temperature already in the garage. The door does not heat or cool the air. The higher the R-Value the better the door works to maintain what is already in the garage. Thanks for shopping the Home Depot, the Clopay team
by|Nov 28, 2023
2 found this answer helpful
Q:I already have a door like this, just need to replace. Can I use the same torsion spring and just replace the tracks and door?
by|Aug 2, 2023
1 Answer
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A: Hi Jamie, We recommend that you replace the torsion spring. In order to replace your door you will have to unwind the old torsion spring anyway. Also, torsion springs are very specific to the new door weight and track set and come with the door. Thanks for shopping the Home Depot, the Clopay team