Questions and Answers for Char-Griller AKORN Kamado Kooker 20 in. Charcoal Grill in Grey with Cart

A:  Hi James, thank you for your inquiry. We feel our delivery costs are fair and based on market pricing. Many of our products include free delivery or free above $45 in many cases.

A:  No they were free

A:  Cook times will vary based on the amount and type of lump charcoal! Lump charcoal will burn longer than briquettes will. For specific times and recipes we recommend checking out www.barbecuebible.com! Thank you!

A:  I have smoked a pork roast at about 300 degrees "f" for about four hours using lump charcoal . I think it was about five Lbs. I started out with a small fire 'about two hand full's ' then added the rest an hour later. there was still hot coals when I was done.

A:  At least 8 hours. On a full chimney, with the minion method on your charcoal. This thing is a tank when it comes to long cooks.

A:  As with anyhthing new (as I am with my char-griller,} I suspect we'll just have to dive in and pay attention to proper adjustments of air flow for heat regulation. As far as how much lump charcoal to use. Too much or too little will take practice. More fuel is better as when food is done, close all dampers. This allows fire to smother and save remaining fuel for the next cook. Hope that helps, Woody

A:  I use a combination of charcoal and wood chunks. I have not had to add additional fuel to keep the fire going. I was pleasantly surprised to find that it uses very little fuel to cook with.

A:  No, I t took some time to assemble it. The cart was the part that took the longest time. You can always have them assemble it at the store.

A:  We bought ours at a Home Depot store and asked them to put it together for us. Otherwise, if you order online to come to your house, I doubt that it would be. If you buy online for store pickup, then you can request them to put it together. Sometimes that is offered on the site with in-store pick up, so be sure to look for that.

A:  No.

A:  No it comes in a box and needs to be assembled

A:  We recommend checking with your local store for assembly questions! Most stores offer to assemble the unit for a low cost! Thank you.

A:  Nope easily gets above 600 degrees. Can sear the heck out of burgers and steaks if wanted. I also use it for low and slow smoking at 225-250.

A:  Our Ashpans are adjustable using the grate hangers! You can have the charcoal closer to the grates or farther away! Thank you.

A:  The grill does get hot enough to sear, using approximately the same amount of charcoal as in a Weber - however it works best if you allow the cooker to heat up first since the heat source is a bit further from the cooking surface. The depth of the cooker actually prevents hot spots that you get on a standard grill for things like steaks and burgers, but it is intended to cook with the lid closed rather than an open grill. Alternatively, the charcoal grate from a 22" Weber ($10 part) does fit perfectly over the smoking stone brackets if you want to move the heat source up - I have done this for flash cooking things like prawns and it works great.

A:  I don't use 'more' coal per-se ( Royal Oak Lump! ) ... I just make sure that the distribution of hot coals reaches around to the area I am cooking on, close the lid, open the vents, wait a few minutes for the grate to get really hot (grill temp 400 degrees or so). Trust me, it works fine. I have been 'grilling' for more than 30 years, and 'cooking' for the past few. This Grill allows both, and I love to 'cook' on it. My advice, buy this grill, ( and the cover ), learn how to use it, throw out your old gas grill and your weber.

A:  I have used an 18" (I think) diameter grill grate which sits on the tabs that hold the diffuser stone. The tabs sit about 3-4" below the cooking grate. Build your fire on that, and it's immediately under the food. A small piece of expanded metal (available at HD) is handy to keep the coals from falling through the grate. I have used this technique for steaks and burgers. It's also good if you have a cast iron griddle or skillet.

A:  Very easy to remove and replace. Doesn't affect air intake at all.

A:  Piece of cake, easiest setup I've ever dealt with. I clean mine about every 4-5 cooks. I imagine if you let It grow and get out of control it would interfere with the vents... it would also probably retain moisture which isn't good. Buy this thing - ( and the cover ) - use Royal Oak Lump - !

A:  The damper on the ash pan plays a huge roll in controlling the temperature! The greater the air flow, the hotter the unit will get! Our Kamado units have an easy dump ash pan! Thank you.

A:  Yes, ash catcher is easy to remove and empty - the catcher is suspended in the center by keeper knob that fits into a steel bracket and then locks in place with clasps on the outside of the cooker to compress the seal material. The air intake is located above the ash collection area and is not affected by normal accumulation - you can actually cook on it multiple times w/o emptying.

A:  Geno, My ash catcher is held on with two draw latches 180 degrees apart. The left side latch is very easy to reach. The right side one is a little tricker since it's under the cart top and your view is blocked. Once you unlatch them, the ash catcher is held by a clever arrangement of "Y" shaped heavy round wire mounted to the kettle and a round raised button on the catcher. This allows you to slide the catcher out and back in while keeping it at the correct height to get the latched resecured. You want to do any ash removal to a COLD grill, before you start cooking. Removal of the ash catcher opens up the entire bottom of the grill. You will have no control over air intake or temperature. I've had my Akorn Kamado 6520 for 5 years and Love It. Best of Luck,

A:  These can be acquired via the MFG - they are the BEST in the business - the support is awesome.

A:  Haven't seen them at HD. When I broke mine I ordered one from Char Griller.

A:  We sure do! The Outer portion (100206) is $24.99 and the Inner portion (100284) is $11.99, plus shipping and handling! You can call our Customer Service Center at (912)-638-4724 or visit our website at chargriller.com, to place an order! Thank you.

A:  Metal with composition brackets, probably non-heat transferring.

A:  No, the handle to help open the lid is metal.

A:  Mine is 5 years old and has a wooden handle.

A:  Good afternoon. This model has a wooden handle that has a black coating on it.

A:  Wood - it is painted/stained black

A:  I believe you can download the instructions from the Char Griller website

A:  Good afternoon. Attached below is the link to the manufacture warranty on the grill. http://support.chargriller.com/support/solutions/articles/8000032638-char-griller-consumer-warranty

A:  Not sure as when i purchased mine it was already put together by home depot. I have only seen the HD website on warranty. Yes I need to get busy and register mine but so much life takes place. I will be sure to take good care as everything is a good fit and finish, I do not think I will have to take advantage of the warranty.

A:  cast iron grate is 19.5" dia (~300 sq. in.) and warming grate above is 13.5" diam (~150 sq.in.). Slightly smaller than a 22" Weber, but the depth of the grill allows you to use the entire surface w/o rotating around hot spots and the warming grate is very useful.

A:  Good afternoon. This is an error on Home Depot's website. The grate is 20" in diameter. Thank you!

A:  My Model 6520 cooking grate is 20" in diameter. The web site lists the cooking diameter is 20" on the current page. https://www.chargriller.com/products/akorn-20-kamado-6520 If you do the math, the cooking area is just more than 314 sq in.

A:  I have not put a tape to it however it says in specs 22" diameter and is approx the same size as my other 22" grill the grate looks to be as large. All the other specs seemed to accurate so, I do not doubt this one.

A:  It appears to be only 20 inches across.

A:  1 year.

A:  Good afternoon. There is a one year warranty for manufacture defects to the item. The five year warranty is for a complete rust through on the top or body of the grill. I have attached a link to our warranty policy below. http://support.chargriller.com/support/solutions/articles/8000032638-char-griller-consumer-warranty

A:  Depends on the parts that are under warranty. I think you have to register it with Char-griller with the recipt and the grill serial number to get teh benefit of the five year. I think the ask pan is only covered for one year.