Questions and Answers for Char-Griller Pro Deluxe 29 in. Charcoal Grill

A:  Thank you for choosing Char-Griller and for the inquiry. You can find replacement parts on our website! If we can be of any further assistance, please don't hesitate to call our Customer Service Center at 912-638-4724, email service@chargriller.com, or visit our SUPPORT link at www.chargriller.com. Anyone of our Customer Service Representatives will be happy to help.

A:  Thank you for choosing Char-Griller and for the inquiry. Yes, we recommend using wood chips.If we can be of any further assistance, please don't hesitate to call our Customer Service Center at 912-638-4724, email service@chargriller.com, or visit our SUPPORT link at www.chargriller.com. Anyone of our Customer Service Representatives will be happy to help.

A:  Yes you can

A:  Good afternoon. Thank you for your inquiry. Yes, it should fit the Pro Deluxe. Thank you.

A:  Good afternoon. I believe that Home Depot can assemble the grills. Please call them to make sure. Thank you.

A:  The grates will need to be seasoned every few months.

A:  I used a light application of olive oil on the finish before using it for the first time. The powder coating finish will deteriorate over time if the grill is left exposed to the sun and weather. I invested in a cover. The food grates also need to have a light coating of oil after each use to deter rust.

A:  After each use I take the grills and wash them, lift out the charcoal bed and clean out the ash.

A:  Good afternoon. The grates do need to be seasoned at least once every few months and oiled after every use. The seasoning process is as follows. Before cooking or seasoning Cast Iron Grates, you may or may not heat the grates at 200° to melt the protective oil coating, if one exists, because the coating is not harmful and the grates can be seasoned over the coating. • When seasoned properly, cast iron will not stick and cleans easily. • To season, coat all surfaces with vegetable oil (bacon or bacon drippings preferred) and place grates in grill at 300° for 2 hours. Recoat and return to grill at 200° for 1hr. • Once seasoned, grates cook well and improve with age. After seasoning, grates may have a waxy, yellow finish, but with use, they will become black and flavor enhanced. • Due to improper care, grates lose their seasoning and rust. If so, brush & re-season. CLEANUP: • Remove excess food with wire brush. Lightly coat with vegetable oil. DO NOT put in dish washer, as it will remove the seasoning.

A:  The Cooking Grates are part number 100049 and are $8.99, a piece, plus shipping and handling. You can call Char-Griller's Customer Service at (912)-638-4724 or visit https://www.chargriller.com/products/charcoal-grate-19-8x6-8 Thank you!

A:  use a brush to clean and the oil and heat..no need to buy new

A:  Yes you can!

A:  Yes it comes with adjusting brackets

A:  Yes, one can lift or lower the charcoal grates to one of four heights. Use the grate handle or wear a pair of thick leather cooking gloves, the wrack will be hot.

A:  Yes. The coal tray is adjustable at 4 different levels.

A:  Most definitely! You can adjust the the height of the ashpan via the left and right grate hanger! Thank you.

A:  No once you start fire you can not

A:  No; it would be dangerous. You would have to remove the cooking grills (which are not adjustable) in order to get at the grill the coals sit on.

A:  To dump the ashes, you have to take the grates out. Pull out the charcoal grates and dump it. It's a pain.

A:  there is a pan that lifts out so you can dump the ashes...it's easy, you just lift off the grates and grab the pan by the handles...I love this grill

A:  Its an adjustable tray in the bottom that is removed when cool

A:  I believe you have Model 2222. That model comes with an easy dump ashpan. After the coals are cool, simply spill out and follow with water to ensure the coals are put out. You can spray the ashpan off to clean it out completely, but I would recommend drying thoroughly to keep from rusting. A good coating of oil helps too.

A:  Scrape the ashes out.

A:  This is the best pit I have for removing the ash quickly and easy. The base inside the pit has a half-moon stainless steel unit that has a grill welded the entire length so when the pit cools you can lift this ash unit out of the pit and dump the ashes, I use the grill as a Smoker by putting a large water pan of water on one end and put the coals and hickory on the other. I have smoked several large pork roast 8 to 9 lbs. for 5+ hours and it made very good very tender meat. Very large and inexpensive pit. Best, Joe