Q:We want to replace the motor but can find instructions how to remove it from the wall. Our ceiling is low so we only have one stack that we were able to get in the spot just right.Please help.
by|Sep 18, 2020
1 Answer
Answer This Question
A: The RM50000-Series is a nice hood! Replacement parts are available. To get assistance on how to purchase parts for this hood, please contact our Customer Service Department at 1-888-336-3948 between 7:30 AM and 6:00 PM (CDT) Monday-Friday. They will be happy to direct you.
by|Sep 18, 2020
Q:Is this going to be a match for the Cafe matte white appliances?
by|May 7, 2020
1 Answer
Answer This Question
A: This is a brighter, semi-gloss white.
by|May 8, 2020
Q:how is an 5" dia pipe supposed to fit a 4"3/4"plastic sleve ? Eveeen ductaped its impossable.?
by|May 1, 2020
1 Answer
Answer This Question
A: Please contact our Technical Support Department at 800-637-1453 for installation assistance.
by|May 4, 2020
Q:I am trying to change the filter for this range hood I have tried looking up the part number b080...
by|Jan 27, 2020
1 Answer
Answer This Question
A: The complete model number of the filter is SB08087292. You can find it by doing a Google search or by contacting our Customer Service Department at 888-336-3948.
by|Jan 28, 2020
Q:Very hard to tell from photos, but is the Black color a shiny gloss finish, or is this more of a ...
by|Jan 19, 2020
1 Answer
Answer This Question
A: THe RM50000-Series in black is not a matte finish, but also not a High gloss. It would be described as gloss.
by|Jan 20, 2020
Q:Do you sell replacements for the light cover?
by|Nov 17, 2019
1 Answer
Answer This Question
A: Yes, we do. Please contact our Customer Service Department at 800-558-1711 for assistance with obtaining the replacements.
by|Nov 18, 2019
Q:How would you describe the white color of this item? Is this item bright white, creamy white, off...
by|Oct 1, 2018
1 Answer
Answer This Question
A: This is what is considered an "appliance" white. It's not a bright/shiny white. It would be considered more of an off-white. Colors can be difficult to describe so I hope this is helpful. Thank you.
by|Apr 10, 2020
1 found this answer helpful
Q:Can additional lengths of chimney housing be purchased to extend the chimney for taller ceilings?
by|Oct 25, 2017
1 Answer
Answer This Question
A: This range hood will accommodate ceilings up to 9 feet. It has an extension flue, model RFX5004, that can be used to accommodate ceilings up to 10 feet. We do not have anything for ceilings beyond 10 feet.