Questions and Answers for Arrow 10 ft. W x 20 ft. D Vinyl-Coated Galvanized Steel Carport, Car Canopy and Shelter

A:  Hello, Thank you for your question. You'll need to acquire a 5/16 driver. Hope this helps!

A:  Hello, To obtain this information you must visit your Town Hall and request a copy of their guidelines. Every county across the nation has different regulations and due to this variance, we do not have this information. Thank you!

A:  Hello Juanita, Please contact the Home Services Division for an install quote, call 1-855-752-3352. Thank you!

A:  Hello, We do apologize for the confusion. Our team is looking into this to rectify the error. Thank you for bringing this to our attention.

A:  Hello, Thank you for your question. They are both Arrow Carports, but this particular model # CP1020, is the White, Flat shape Carport as displayed on the description. Thank you!

A:  Hello, we don't have installers, but can provide you with a website for an installation company who installs our products. www.yeskandu.com hope this helps. Thank you.

A:  Hello, Amaury, the extension for this model is every 4.5'. If you would like to discuss more, please feel free to give us a call at, 1-800-851-1085.

A:  Hello Frank, Thank you for your question. You'll have to install the structure on a 2 1/2" Slope from the rear to the front. Also, please note that we recommend removing the snow off the roof periodically. Lastly, the post has to be embedded into a concrete slab or a concrete footer. If you have any other questions or wish to discuss this in more detail, please call 1-800-851-1085 (press 1). Thank you!

A:  Hello Patricia, Thank you for your question. The Arrow Carport is not Approved to be installed in Miami Dade County as it does not meet hurricane code standards to obtain a permit, and it does not come with the manufacture's drawings. To discuss this in more detail and possibly find a different unit that might better suit your needs, please feel free to give us a call at 1-800-851-1085 (press 1). Thank you!

A:  Hello, Thank you for your question. It's roughly 13"(inches). Here's a schematic to the Arrow 12 ft. W x 24 ft. D x 7 ft. H Charcoal Galvanized Steel Carport: https://www.shelterlogic.com/media/asset/zfx8fhg1mr7nwabczca1.png Thank you!