Questions and Answers for Armstrong Flooring Excelon Multi 12 in. x 12 in. Harlequin White Vinyl Tile Flooring (45 sq. ft. / case)

A:  Hello, Thank you for contacting AHF Products.  We are terribly sorry for the delay, but we were unable to promptly answer your question due to technical system issues. The Standard Excelon Harlequin White, Armstrong vinyl composition tile model 52505, is not a waterproof floor, but is suitable for bathroom installations.  However, no standing water.  Immediately wipe up wet areas from spills, foreign substances, or wet feet.  Vinyl flooring like other types of smooth floors may become slippery when wet. Allow time for floor to dry after washing.  Vinyl composition tile does require polish. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.  Additional information may also be found at our technical website FloorExpert.com.

A:  Hello Denis, Thank you for contacting AHF Products. We apologize for our delayed response. Because we experienced technical system issues, we were not able to promptly answer your question. If you still need assistance or have further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST. Additional information may also be found at our technical website FloorExpert.com.

A:  Hello Dean, Thank you for contacting us.                                                          Armstrong Flooring products may be installed over a single layer of existing resilient flooring when the proper installation system is used for the new product and the existing resilient flooring meets the proper conditions. Armstrong Flooring does not recommend installing new flooring over existing rubber or slip retardant floors. Please select the link, for guidance on installation over existing resilient sheet floors (shorturl.at/JLU15). Once again, thank you for contacting AHF Products. I hope this information is helpful. If you have any further questions, please feel free to contact us again by e-mail at productsupport@ahfproducts.com or by phone at 1-866-243-2726, Monday through Friday from 9am to 4:30pm, EST.  Additional information may also be found at our technical website www.hardwoodexpert.com.

A:  Thank you for reaching out to us with your question. This floor can be installed over existing vinyl tile flooring, as long as the existing flooring is a single layer of non-cushioned flooring, fully glued down, clean and free of waxes and polishes, and is flat and smooth. Any texturing will need to be smoothed over with S-194 Patch, Underlayment & Embossing Leveler mixed with the S-195 Underlayment Additive. Here is a link to our installation instructions for this floor. I hope this information is helpful. Have a great day.

A:  This is not rated for car weight or for the damage the tires would cause.

A:  I apologize for the inconvenience, but I do not have stock levels of individual stores. You may have to call around to check with the stores around you.

A:  It chips easily. We did cut it with a chop saw and circular saw but had problems with it being brittle and breakage.

A:  I was able to cut the tile with a knife, by hand, after letting it warm up in the sun. It's not as brittle when warm.