Q:Have 6” white downspouts and need extender solutions to redirect water flow away from house
by|May 17, 2024
1 Answer
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A: This product only works with downspouts as large as 3" x 4".
by|May 20, 2024
Q:only because where my are located I sometime step on them so I buried my flex extension 1/2 into the ground and they work fine and it also hold them in place
by|May 9, 2024
0 Answer
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Q:Can the corrugated part of this tube be buried under ground?
by|May 8, 2024
1 Answer
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A: Yes.
by|May 8, 2024
Q:Need to screw on 4" or 5" flexible pipe on end. Will it work?
by|Apr 22, 2024
1 Answer
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A: Yes. Please reference installation instructions found here: https://images.thdstatic.com/catalog/pdfImages/88/88d8a6b4-a56a-4b0e-819e-33bed648b240.pdf
by|Apr 23, 2024
Q:My gutters are 5 inches is there an extension for that size brown
by|Mar 28, 2024
1 Answer
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A: The extension fits the downspout. Most common sizes are 2x3 and 3x4 in which both are used on 5" gutter. This item will fit both sizes of pipe. Each end is a different size.
by|Mar 29, 2024
Q:Why do I have to buy new ones every 2 years? They split easily after 1-2 seasons. Aren't these made for outside exposure?
by|Feb 21, 2024
1 Answer
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A: While we put UV blockers in our Flex-A-Spout products we cannot provide a life expectancy due to the numerous environmental factors for every geographic location. I will send this to our engineering team for them to review.
by|Apr 2, 2024
2 found this answer helpful
Q:why are the splitting in less than a year?
by|Feb 14, 2024
1 Answer
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A: This product is made from vinyl and as such, can be affected by exposure to extreme weather conditions. We apologize that you are unhappy with our product. I will pass this information on to our engineers.
by|Apr 2, 2024
2 found this answer helpful
Q:Can you connect two together
by|Jan 27, 2024
1 Answer
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A: Yes, two of these can be connected together. Please refer to the installation guidelines, which can be found here: https://images.thdstatic.com/catalog/pdfImages/a9/a9141a3e-7fd4-4223-bc32-df2b3f9f2415.pdf