Q:hello my name is susan i am having problem flushing my toilet no the toilet is not cloth it is not flushing
by|Apr 4, 2016
1 Answer
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A: From the description of your problem, you would need to talk to one of our representatives to diagnose your problem. You may be asked to provide pictures, and a copy of your receipt. One of our representatives would work with you on processing your claim, collecting your information, and providing you an address of where to send your information. For U.S. customers, you may call Technical Customer Service at 1-800-442-1902, and then press option 1 for Consumer, then option 1 for Technical Support. Our office is open Monday – Friday from 8:00 a.m. – 8:00 p.m., EST and Saturday 10am - 4pm.
by|May 3, 2023
Q:If the wall to the center of the drain is 14" will the Champion 4 work or will it stick out too far.
by|Jul 13, 2015
1 Answer
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A: It will work but it will stick out an extra 2 inches.
by|May 3, 2023
Q:how do i get a replacement toilet lid for this toilet
by|Feb 8, 2015
1 Answer
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A: You will need to contact the manufacturer.
by|May 3, 2023
Q:Looking for a Champion 4 10" rough bowl. Does the bowl make it a 10" rough or is it the tank? If it is the bowl can I have the model number.
by|Oct 10, 2014
1 Answer
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A: It is the tank that makes it the rough in. Unfortunately, the Champion does not come in a 10" rough in. Only a 12".
by|Mar 23, 2023
Q:Is this toilet flapperless??
by|Apr 29, 2014
1 Answer
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A: It has a seal kit rather than a flapper.
by|May 3, 2023
Q:What products and/or equipment do you recommend to clean an American Standard Champion toilet?
by|Mar 8, 2014
1 Answer
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A: We would suggest using any of the following:
Lysol Cleanup, Fantastic, Mr. Clean, Bonami, Baking soda, White vinegar, CLR, also you may use a stiff nylon brush.
by|Dec 18, 2019
Q:Is the Champion Slow Close Round Front Seat with Cover treated with Everclean?
by|Mar 8, 2014
1 Answer
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A: Yes. This would indeed have the everclean finish.
by|Mar 23, 2023
Q:I have an AS Champion 4266 round bowl. It has a slow leak and the water stops just above flush valve gasket. We have replaced the gasket twice and still the toilet leaks. Any suggestions?
by|Feb 22, 2014
1 Answer
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A: You may need your whole flush valve replaced. Please contact our customer care line at 1-800-442-1902 for assistance.