Q:My husband just installed this in our bathroom. When using the shower, there is a steady stream of water coming from
the bottom side of the spout in the back where there is the opening. Is this normal ? What can be done to fix this stream of
water ?
by|Sep 1, 2020
1 Answer
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A: Hello, Thank you for reaching out to the American Standard Consumer Connection Team. There may be a small stream of water that would continue during the shower head still running, but if it is a large amount of water, you will likely have to contact us for additional troubleshooting. Please feel free to contact us at 1-855-815-0004 Monday – Friday, 8AM – 7PM EST or Saturday 10AM – 4PM and an American Standard Consumer Connection Advisor will be happy to assist you.
by|Sep 1, 2020
Q:hi. i need a crane acrylic faucet handle set for a bidet. i think it is 99-0125. can you help? thanks
by|Jun 29, 2020
1 Answer
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A: rafael honda,
. Please contact us directly at 8000-442-1902 and listen for the prompts for Crane, Eljer and Fiat. One of their reps will be able to assist you.
Sincerely, your American Standard Consumer Connection Team
by|Jul 2, 2020
Q:Is it available in a Satin Chrome version
by|Feb 22, 2020
1 Answer
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A: Gig,
Yes, this part is available in satin nickel. The part number is 060340-2950A.
Sincerely, your American Standard Consumer Connection Team
by|Feb 24, 2020
Q:Is the ips 1/2” or 3/4” on this spout?
by|May 21, 2018
3 Answers
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A: Gramx2, This is a 1/2" NPT. - American Standard Tech Team
by|Jul 22, 2020
2 found this answer helpful
A: Yes. I bought this item a few months ago, installed it and it is working fine.
by|Jul 22, 2020
1 found this answer helpful
A: This product is a 1/2" NPT.
by|Jul 22, 2020
1 found this answer helpful
Q:The male end of my threaded 1/2 copper pipe measures 4 3/8 " from the wall. My 10 yr old parts diagram specifies Diverter Spout 060340-YYOA , which is the same number of the product pictured . I would like confirmation that it will fit my 4 3/8" length without changing the male fitting. The Amer. Std. web site states the shower faucet & spout have been discontinued. Thanks.
by|Nov 7, 2017
1 Answer
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A: The entire shower faucet may have been discontinued but the part is the same.
by|Aug 16, 2019
1 found this answer helpful
Q:can it also be used on straight copper pipe with no thread, if not do you have one that will ?
by|Oct 31, 2016
1 Answer
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A: You would need a slip on tub spout, this is an IPS which requires a threaded pipe.
by|May 4, 2023
Q:I think this is the spout that is currently on my tub (which needs to be replaced due to extreme calcium buildup). I can not see any logos on it due to the buildup. How can I match them up? (photos seem to match). How can I verify my current spout is a thread on? (without dismantling). I need to know so that I can purchase the correct replacement (and not be without a shower while working out details and waiting for orders to arrive).
The spout/diverter currently installed has an outer flange. Not many spouts are shown with a flange, a couple of them have one listed as an option. I like the flange, it coordinates with the current handle.
I am wondering if I can keep the current flange - provided I can get all of the water spots off! again! again! again!. (doesn't anyone make a spout with a pre-filter inside? probably not enough room)
by|Oct 4, 2016
1 Answer
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A: If the spout is a IPS it will just unthread from the pipe in the wall. If you have a slip on spout there will be a screw on the underside of the spout.
by|May 4, 2023
Q:Hi, I used all American Standard products in my bathroom (I think it's under the Hamptons collection) and I need to replace the Diverter Spout I had. I have removed the old spout and I'm having a hard time trying to find another American Standard spout to fit the 1.5 inch of treaded pipe where the old spout was installed on. Please advise at your earliest convenience since I have a toddler at home and not being able to shower drives us crazy.
Thanks a lot.
by|Mar 15, 2016
1 Answer
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A: You will want to order part number 060340-0020A for chrome.
by|May 3, 2023
Q:Is this NPT? I need tub diverter spout with built-in thread for easy connection.
by|Feb 23, 2016
1 Answer
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A: NPT is the same as IPS it is a threaded tub spout.