Performance 24 kw Self-Modulating 4.68 GPM Tankless Electric Water Heater
- Electric tankless water heater provides consistent hot water
- Energy/cost savings up to 34% in whole-home installations
- Tankless water heater requires 3 x 40 AMP double pole breakers
- View More Details
Product Details
About This Product
This Rheem Performance Electric Tankless Water Heater gives you continuous hot water on demand. It's perfect for small spaces and doesn't require venting. This whole-home system provides hot water for up to three showers and two faucets and it's easy to adjust the temperature. This energy-saving tankless water heater is backed by a one-year parts limited warranty and a five-year heat exchanger warranty.
Highlights
- Energy and cost savings: heats water only when it is needed for savings of up to 50% on water heating costs when used in a point-of-use application, or 34% when used as a whole-home solution
- Instant, continuous hot water: provides ample hot water for up to three showers and two faucets (review selection guide below to confirm this water heater will provide the hot water needed based on your geographic location)
- Space savings: small, compact design fits perfectly in tight places like under cabinets and sinks
- Great investment and value: energy cost savings and a five-year heat exchanger and one-year parts limited warranty
- Easy to adjust: electronic temperature control adjustable in 1-degree increments from 80-140 degrees F with easy-to-read display (Celsius and Fahrenheit compatible)
- Easy installation: compatible with 3/4 in. water connectors for flex hose installation and no venting or T and P valve required (professional installation recommended)
- Easy to maintain: durable, easy-to-replace heating elements
- A reliable hot water solution from Rheem, the global leader in water heating
- Before purchase and installation, please verify that you have the proper electrical requirements for your chosen heater
- ETL Listed to UL-499 and CAN/CSA-C22.2 No. 64
- Check out our buying guide on water heaters
- What tankless water heater is right for you?
- Click here for more information on Electronic Recycling Programs
- Return Policy
- California residentssee Prop 65 WARNINGS
Product Information
Additional Resources
Shop All RheemSpecifications
Dimensions: H 18 in, W 17.625 in, D 3.5 in
Dimensions
Product Depth (in.) | 3.5 in | Product Height (in.) | 18 in |
|---|---|---|---|
Product Width (in.) | 17.625 in | Water Connection Size (in.) | 3/4 in NPT |
Details
Amperage (A) | 100 A | Application Type | Residential |
|---|---|---|---|
Electricity Phase | Single Phase | Finish Family | Gray |
First Hour of Delivery (gallons/hr) | 281 | Flow Rate @ 35°F Rise (gallons/min) | 4.68 gal (US)/min |
Flow Rate @ 45° Rise (gallons/min) | 3.64 gal (US)/min | Flow Rate @ 55° Rise (gallons/min) | 2.98 gal (US)/min |
Flow Rate @ 65° Rise (gallons/min) | 2.52 gal (US)/min | Fuel Type | Electric |
Heat Exchanger Warranty | 5 Year | Indoor/Outdoor | Indoor |
Maximum Temperature (F) | 140 F | Minimum Activation Rate (gpm) | 0.25 |
Minimum Temperature (F) | 80 F | Number of Elements | 3 |
Number of Showers | 1-2 | Pack Size | 1 |
Product Weight (lb.) | 14 lb | Required Volt Connection | 240 volt |
Returnable | 90-Day | Uniform Energy Factor | 0 |
Water Heater Features | Wall Mounted | Wattage (watts) | 24000 W |
Warranty / Certifications
Certifications and Listings | CSA Listed, ETL Listed, UL Listed | Labor Warranty | No Warranty |
|---|---|---|---|
Part Warranty | 1 Year |
Questions & Answers
Typical questions asked about products:
- Is the product durable?
- Is the product easy to use?
- What are the dimensions of the product?
Customer Reviews
4 out of 5
5
1336
4
376
3
138
2
105
1
383
We are sorry to hear about the issues you’re experiencing with your water heater. It’s definitely frustrating when a product doesn’t meet your expectations, especially when it arrives in a damaged box.
If you haven’t done so already, we would recommend contacting The Home Depot’s customer service about the damaged packaging and the performance of the water heater. They may be able to provide a replacement or refund or offer a solution to the heating issue.
In the meantime, if you’re looking for other options, there are many different types and brands of water heaters available on the market. Factors to consider when choosing a new water heater include the size of your household, your hot water usage, energy efficiency, and your budget. A professional plumber or a representative at a home improvement store can help guide you to the best option for your needs.
We hope this helps, and we hope your issue gets resolved soon! For assistance please call, 800-374-8806 between the hours of 8 A.M. and 5 P.M. EST Monday through Friday.
Derius
We are sorry to hear about the issue with your water heater. It’s unfortunate that it stopped working just after the warranty period.
You might want to contact the technical support team to see if they can provide any assistance. Our Technical Support team may be willing to help even if the warranty has just expired.
In the future, you may want to consider purchasing an extended warranty for such appliances.
Also, regular maintenance and proper use can extend the life of such appliances. Make sure to follow the use and care instructions for proper use and maintenance.
We hope this helps and you get your water heater issue resolved soon.
For additional assistance, please call 800-374-8806 between the hours of 8 A.M. and 5 P.M. EST Monday through Friday.
Derius
We are sorry to hear about the issues you faced with the delivery and customer service at your local Home Depot in Sandusky. It’s unfortunate that the first Performance 27 kw Self-Modulating 5.27 GPM Tankless Electric Water Heater you received was refurbished. However, we are glad to hear that Home Depot online was able to assist you and provide a refund. Your feedback is important and can help improve the overall service.
Derius
Thank you for your feedback. We are sorry to hear about the issues you’re experiencing with your water heater. It’s unfortunate that you’re having to deal with the E5 code error due to too much water flow. We understand how frustrating this can be, especially when you’ve put in the effort to install the unit and update your panel. If you have any questions or need assistance with anything, feel free to call 800-374-8806 between the hours of 8 A.M. and 5 P.M. EST Monday through Friday.
Derius
We are sorry to hear about the issues you’re experiencing with your water heater. It’s indeed frustrating when a new product doesn’t meet our expectations.
Low water pressure can be due to several reasons. It could be related to the plumbing in your house, or it could be an issue with the unit itself. A few things you might want to check are for any blockages in your plumbing, the flow rate settings on your unit itself, review the installation itself, and you can always contact the Technical Support team for additional assistance. Please contact, 800-374-8806 between the hours of 8 A.M. and 5 P.M. EST Monday through Friday.
We hope this helps, and your issue gets resolved soon!
Derius
We are really sorry to hear about your experience with the water heater you have reviewed. It’s unfortunate that the heating element disintegrated and caused damage to your faucets. Your feedback is valuable and it’s important to help us be aware of these potential issues. If you haven’t already, we would recommend reaching out to our Technical Support team at 800-374-8806 between the hours of 8 A.m. and 5 P.M. EST Monday through Friday for possible solutions or compensation for the damage caused. If you need any assistance with this process or have any other questions, feel free to ask our experienced technicians.
Derius
Thank you for this review. We are sorry to hear about your experience. It’s unfortunate that the unit you received was defective. The water heater you have reviewed is generally known for its energy efficiency and consistent hot water supply. It’s designed with self-modulating technology that adjusts energy based on your hot water needs. However, like any product, there can be instances where a unit may have issues.
We would recommend reaching out to the Home Depot or our Technical Support team for a replacement or refund, especially if the product recently purchased. They should be able to assist you with the next steps. We hope your issue gets resolved soon. Please contact 800-374-8806 between the hours of 8 A.M. and 5 P.M. EST.
Derius
We are sorry to hear about your frustrating experience with the water heater you have reviewed. It’s essential to have reliable appliances, especially when it comes to something as crucial as hot water.
A reliable water heater should perform consistently and efficiently.
Remember that individual experiences can vary, but it’s essential to consider both installation and usage needs when making purchasing decisions. If you need further assistance, or have additional questions, please contact 800-374-8806 between the hours of 8 A.M. and 5 P.M. EST Monday through Friday.
Derius
Compare Similar Items
Required Volt Connection | |||
|---|---|---|---|
240 volt | 240 volt | 240 volt | 240 volt |
Wattage (watts) | |||
24000 W | 36000 W | 27000 W | 19200 W |
Application Type | |||
Residential | Residential | Residential | Residential |
Indoor/Outdoor | |||
Indoor | Indoor | Indoor | Indoor |
Water Heater Features | |||
Wall Mounted | Wall Mounted | Wall Mounted | Digital Display, Freeze Protection, Overheat Protection, Wall Mounted |
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