Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (518)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 518 reviews
Nov 8, 2020
The store is always neat and clean. They help you load and this is especially important to Senior...
The store is always neat and clean. They help you load and this is especially important to Seniors. There are special close out sales on items in the store and the employees are always eager to help you.
by
Verified Purchase
Recommended
Oct 28, 2020
Awesome store. Jamie rocks with customer service
Awesome store. Jamie rocks with customer service
by
Verified Purchase
Oct 25, 2020
Very knowledgeable staff and friendly. Store is always clean and neat in all my visits. One of t...
Very knowledgeable staff and friendly. Store is always clean and neat in all my visits.
One of the best home improvement stores that I’ve ever used.
by
Verified Purchase
Recommended
Oct 21, 2020
The employees are very helpful and always friendly, they will go out of their way to help you.
The employees are very helpful and always friendly, they will go out of their way to help you.
by
Verified Purchase
Recommended
Oct 20, 2020
Cashier Tammy is excellent at her job.
Cashier Tammy is excellent at her job.
by
Verified Purchase
Recommended
Oct 19, 2020
The prices are really good. In the last two months we have bought a Stove and flooring. The sta...
The prices are really good.
In the last two months we have bought a Stove and flooring.
The staff are amazing and there is a large choice of product to choose from. We have had a very pleasant experience every time we visited, especially in the flooring department where we met Tom who is an incredibly nice, knowledgeable and hospitable employee. The store should be proud, and even though there were others waiting he gave us lots of personal attention.
The Store is a jumble though, and there are obstacles at every turn. Ladders left in aisles, and half opened boxes in the way. The staff in general don't look busy.
Our over all experience was positive and the prices and selection are very good.
Thank you Home Depot.
by
Verified Purchase
Recommended
Oct 10, 2020
Tammy went above and beyond to assist me. Besides being helpful she was very friendly. As an ol...
Tammy went above and beyond to assist me.
Besides being helpful she was very friendly. As an older female at times I can be somewhat intimidated but she made my trip to Home Depot successful and enjoyable.
by
Verified Purchase
Recommended
Oct 9, 2020
We spend way too much time and money at Home Depot. Typically, 9 out of 10 times this Home Depot ...
We spend way too much time and money at Home Depot. Typically, 9 out of 10 times this Home Depot has exceeded our needs or expectations. For a big box stores goes...the people still have a home town feel.
by
Verified Purchase
Recommended
Oct 4, 2020
Sue was very helpful and made our visit efficient and friendly.
Sue was very helpful and made our visit efficient and friendly.
by
Verified Purchase
Recommended
Oct 3, 2020
This store is always clean and well organized. The employees we've interacted with have always be...
This store is always clean and well organized. The employees we've interacted with have always been very helpful.
by
Verified Purchase
Recommended
Sep 27, 2020
Ken was the store associate that helped me and was very knowledgeable and kind. He made my exper...
Ken was the store associate that helped me and was very knowledgeable and kind. He made my experience at the store awesome.
by
Verified Purchase
Recommended
Sep 26, 2020
The service clerk Jaimilee is awesome!!!! Thanks to her we had a wonderful experience.
The service clerk Jaimilee is awesome!!!! Thanks to her we had a wonderful experience.
by
Verified Purchase
Recommended
Sep 26, 2020
The clerk at the service desk was a gem! Her name is Jaimi. Very knowledgeable, friendly. She mad...
The clerk at the service desk was a gem! Her name is Jaimi. Very knowledgeable, friendly. She made our experience so pleasant!
by
Verified Purchase
Recommended
Sep 22, 2020
"very help full and practical"
"very help full and practical"
by
Verified Purchase
Recommended
Sep 14, 2020
Both Ida and Kenzie were extremely helpful in choosing our quartz countertop.
Both Ida and Kenzie were extremely helpful in choosing our quartz countertop.
by
Verified Purchase
Recommended
Sep 8, 2020
Excellent customer service and they have one of the best Halloween selections I have ever seen!
Excellent customer service and they have one of the best Halloween selections I have ever seen!
by
Verified Purchase
Recommended
Aug 28, 2020
Employees are very nice and helpful. Amy in mill work is especially helpful. After many calls to ...
Employees are very nice and helpful. Amy in mill work is especially helpful. After many calls to Madison East and being treated rudely and offered no help, I went to lake Delton. Amy figured it all out, called Madison East and set everything I needed up. She went above and beyond. Mike at checkout did a great job getting it all charged out correctly. I was taking some and picking some up in Madison but he made it easy. I have shopped here in the past and will definitely shop here again!
by
Verified Purchase
Recommended
Aug 26, 2020
The cashier Sharon is always friendly and willing to help find things . She is always interested...
The cashier Sharon is always friendly and willing to help find things . She is always interested in the things I build and praises my work. She makes me feel great.
by
Verified Purchase
Recommended
Aug 26, 2020
Scott in paint was my godsend on this table project. He made the project smooth and look good wi...
Scott in paint was my godsend on this table project. He made the project smooth and look good with his advice. He's a good man
by
Verified Purchase
Recommended
Aug 26, 2020
I made a trip up to the Wisconsin Dells Home Depot from Madison to pick up an online order item ...
I made a trip up to the Wisconsin Dells Home Depot from Madison to pick up an online order item that we needed to complete a landscaping project. So it was a bit of a hike, but so worth it! When I walked into the store, I was impressed by how bright, super clean and orderly the store was. The product I ordered online was low in stock so my order had to be adjusted . The Customer Service was exceptional and Leonora (and the Customer Service Team ) provided super competent, friendly service to resolve the issue. She went the extra-mile to ensure a great outcome. Grateful!
by
Verified Purchase
Recommended
Aug 16, 2020
Their staff is great! Very helpful. The service department is very professional and actually ma...
Their staff is great! Very helpful. The service department is very professional and actually makes you feel important, not something I can say for the competition.
by
Verified Purchase
Recommended
Jul 25, 2020
don't believe them when they say they have what you want and that it will be ready for you when y...
don't believe them when they say they have what you want and that it will be ready for you when you come to pick it up at the time you said you would. I have had three experiences where they either were not ready when I came to pick the material up or they sold my items to someone else after I had paid for them and then told me they didn't have the quantity I needed even though they did when I paid for them. two of their employees at the customer service desk are extremely rude.
by
Verified Purchase
Jul 11, 2020
Some Very rude employees. Work at this store.
Some Very rude employees. Work at this store.
by
Verified Purchase
Jul 6, 2020
We were in the market for a new washer & dryer. After repeatedly trying & failing to get the Wisc...
We were in the market for a new washer & dryer. After repeatedly trying & failing to get the Wisconsin Rapids branch on the phone, we called the Lake Delton store and spoke with a woman named MacKenzie(sp). She was very friendly, knowledgeable and professional, and it was due to her help that we decided to travel from Adams County to visit the store. Once there, we spoke with an employee named Ida who helped us with the sale. She was also friendly, knowledgeable and professional. She itemized everything on our receipt, explained everything in detail, answered all of our questions, saved us money with a coupon (unprompted!) and just generally made the entire experience very pleasant and easy. I cannot express how happy and satisfied I am with the purchase experience at this tore.
by
Verified Purchase
Recommended
1 found this review helpful
May 26, 2020
Employees are always helpful and courteous. The supplies here are endless right down to the small...
Employees are always helpful and courteous. The supplies here are endless right down to the smallest items needed for faucet repair.
by
Verified Purchase
Recommended
May 12, 2020
Good quality selection of streight and marless lumber
Good quality selection of streight and marless lumber
by
Verified Purchase
Recommended
May 11, 2020
Always helpful employees, friendly staff, good products and Lumber
Always helpful employees, friendly staff, good products and Lumber
by
Verified Purchase
Recommended
May 6, 2020
Assistant Manager Venessa helped me when the Customer Service Rep. Steve initially said no to my ...
Assistant Manager Venessa helped me when the Customer Service Rep. Steve initially said no to my request for assistance on purchasing a $4,000 standby generator. He was also offended I asked for a manager to help me as he said they would tell me the same thing. Vanessa, listened to my question and needs and was able to handle all of my expectations well, and even exceeded them. Steve was lazy, tired and just didn’t want to work to overcome obstacles to help me find a solution.
by
Verified Purchase
Recommended
May 2, 2020
Staff very helpful, clean & felt safe as they are limiting number of people coming in
Staff very helpful, clean & felt safe as they are limiting number of people coming in
by
Verified Purchase
Recommended
Apr 20, 2020
A well organized store during these awful times. Line goes very fast and the store is extremely ...
A well organized store during these awful times. Line goes very fast and the store is extremely clean and put together. Everyone was very kind and helpful. It's the only HD I'll shop at.