#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(931)968-0282
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2965 Decherd Blvd
Winchester, TN 37398
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 221 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (221)
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Showing 1-30 of 221 reviews
Recommend this particular store: yes and no. Yes if you need lumber, plumbing or electrical items...
Recommend this particular store: yes and no. Yes if you need lumber, plumbing or electrical items but no if you need anything else, little to none in selections other than ordering (and sometimes you just want it right now). Home Depot stores are loaded anywhere else just not this one...boo. The store is always clean and the employees are usually friendly and helpful.
by
  • Verified Purchase
  • Recommended
Just having moved to the area, I found this Home Depot #0747 very close to my new home which need...
Just having moved to the area, I found this Home Depot #0747 very close to my new home which needed many improvements. The store is always clean and organized with well marked aisles. The staff are very friendly and very helpful. They do not mind questions and always recommend products with pro's and con's and costs. Straight shooters with smiles on their faces. And they even help load your vehicle. The drive thru pick up and pay was very convenient when I needed some new boards and shingles for a porch. I feel very fortunate to have this team right down the street from me.
by
  • Verified Purchase
  • Recommended
Customer service was terrible.
Customer service was terrible.
by
  • Verified Purchase
store sucks. management needs to be fired. check out people are very rude. do yourself a favor an...
store sucks. management needs to be fired. check out people are very rude. do yourself a favor and go to lowes its a little bit further but worth the trip.
by
  • Verified Purchase
check out people are rude. will not go to again!
check out people are rude. will not go to again!
by
  • Verified Purchase
Great employees and service
Great employees and service
by
  • Verified Purchase
  • Recommended
I always find what I need, and if not the friendly staff at this store are very knowledgeable.
I always find what I need, and if not the friendly staff at this store are very knowledgeable.
by
  • Verified Purchase
  • Recommended
excellant service
excellant service
by
  • Verified Purchase
  • Recommended
Your Pro Desk is a great example of how things get done!
Your Pro Desk is a great example of how things get done!
by
  • Verified Purchase
  • Recommended
Great store, sometimes very busy.
Great store, sometimes very busy.
by
  • Verified Purchase
  • Recommended
I enjoy shopping at this store because even the managers come out and help customers find what th...
I enjoy shopping at this store because even the managers come out and help customers find what they need. When I walk in, they know me by name and volunteer to help me with finding what I need. Customer service is something missing in almost every place you go now, but not at this store. Customer service is great.
by
  • Verified Purchase
  • Recommended
YOUR MANAGER, TRENT B. FAULK, WAS VERY HOSPITABLE TO ME RECENTLY, HELPED ME WITH MY ORDER AND TOL...
YOUR MANAGER, TRENT B. FAULK, WAS VERY HOSPITABLE TO ME RECENTLY, HELPED ME WITH MY ORDER AND TOLD ME I WOULD ALWAYS GET MY VETERAN'S DISCOUNT. NICE MAN AND I WOULD THINK , A GOOD STORE MANAGER AS WELL!
by
  • Verified Purchase
  • Recommended
Nice clean store with very helpful employee's.
Nice clean store with very helpful employee's.
by
  • Verified Purchase
  • Recommended
Nice employees eager to help they were very knowledgeable about what I was looking for. I love th...
Nice employees eager to help they were very knowledgeable about what I was looking for. I love the home depot.in Winchester Tennessee. No. 1 . Clean as could be and very clean bathroom
by
  • Verified Purchase
  • Recommended
It may be a little store compared to Madison but it had everything I needed with my experience th...
It may be a little store compared to Madison but it had everything I needed with my experience there of course I'll be shopping there more often I am from that town great group of working there and since my husband is living there working in Manchester living in our RV I'm sure we will need a whole lot more to make our experience on the lake more pleasurable
by
  • Verified Purchase
  • Recommended
This store has a great employee named Katie in the paint dept. She is always extremely helpful a...
This store has a great employee named Katie in the paint dept. She is always extremely helpful and friendly. I give her 5 stars easily.
by
  • Verified Purchase
  • Recommended
Excellent store with Excellent staff. Very knowledgeable, especially the flooring department.
Excellent store with Excellent staff. Very knowledgeable, especially the flooring department.
by
  • Verified Purchase
  • Recommended
Great place to shop .Friendly employees.Nice and clean inside.Enjoyed it ever since it opened..L...
Great place to shop .Friendly employees.Nice and clean inside.Enjoyed it ever since it opened..Love Home Depot's appliances...
by
  • Verified Purchase
  • Recommended
Customer service is outstanding at this location - I never have any issues achieve project requir...
Customer service is outstanding at this location - I never have any issues achieve project requirements.
by
  • Verified Purchase
  • Recommended
Clean store, friendly staff. Wish they had a larger inventory and more parking for customers.
Clean store, friendly staff. Wish they had a larger inventory and more parking for customers.
by
  • Verified Purchase
  • Recommended
People here are always ready to help and are always very aware of customers needs. They are very ...
People here are always ready to help and are always very aware of customers needs. They are very knowledgeable about what they do. Love to visit this store and always leave happy
by
  • Verified Purchase
  • Recommended
Great clean an helpful store. Employees so kind. If you cannot find something they help till it’...
Great clean an helpful store. Employees so kind. If you cannot find something they help till it’s found. Always willing to help
by
  • Verified Purchase
  • Recommended
Awesome customer service !
Awesome customer service !
by
  • Verified Purchase
  • Recommended
As always I found the store clean, associates very friendly and eager to help in any way that the...
As always I found the store clean, associates very friendly and eager to help in any way that they could. But this wasn't a surprise, because they are always like this every time I visit. Even the bathroom is always clean, which is saying a lot as to how you find some at other places. Always a enjoyable experience there, even if you are just looking and don't buy anything that day.
by
  • Verified Purchase
  • Recommended
This is a lovely, smaller home depot. The personnel there are consistently helpful and knowledgea...
This is a lovely, smaller home depot. The personnel there are consistently helpful and knowledgeable. We have been to other superstores and they are good, but this one combines most of the choice and pricing of Home Depot with a small town, hardware store feeling. Much of that is because of the fine staff.
by
  • Verified Purchase
  • Recommended
Well managed store with an excellent staff. Everyone is friendly and very knowledgable.
Well managed store with an excellent staff. Everyone is friendly and very knowledgable.
by
  • Verified Purchase
  • Recommended
This is an outstanding store and the staff iw always very nice. It is clean and when you need he...
This is an outstanding store and the staff iw always very nice. It is clean and when you need help it is always there. I enjoy going to this store and I find it easy to find things and a good variety.
by
  • Verified Purchase
  • Recommended
The store is always clean and I am able to find almost all the products that I am looking for. t...
The store is always clean and I am able to find almost all the products that I am looking for. the associates are always more than helpful and friendly.
by
  • Verified Purchase
  • Recommended
Clancy was extremely helpful.
Clancy was extremely helpful.
by
  • Verified Purchase
  • Recommended
Only if you are buying something that is small or you do not need any type of assistance.
Only if you are buying something that is small or you do not need any type of assistance.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 221 reviews

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