Reviews for Sw Las Vegas #3314

Best customer service & product knowledge!

It's so excellent...

Great staff. Easy to find what you need

Store are always clean have lots of healthy plants, Location is great and lots of energetic people who always greet you where ever you at inside the store.

It’s a neat store very convenient to my house and most of the staff are nice and helpful.

Home Depot is definitely my go to place for all of my needs......

Cashier charged me $1.68 per item, price tag says $1.48 at the location. She said the computer is right, but after almost 15 minutes of waiting for some help, an assistant checked on the price and it was indeed $1.48. Now she wanted me to go to Customer Service and explain to them what happened! I said I won't drag the 32 very heavy bricks on my cart and wait in line at the Customer Service counters, so I left fuming!!

All the staff seem busy but helpful. Store is clean and well organized

SCOTT WAS THE RIGHT PERSON, AT THE RIGHT TIME WHO HELPED US WHEN LOOKING FOR A QUIETER AIR COMPRESSOR. SCOTT WAS ALSO BORN AND RAISED IN LAS VEGAS, BUT HAD MANY EXPERIENCES AWAY FROM LAS VEGAS, AND LOVES TO BUILD CUSTOM CARS AS A HOBBY. A GUY WITH MANY TALENTS,, ESPECIALLY IN CUSTOMER SERVICE. ASK FOR SCOTT AT THIS STORE. SCOTT LOVES HIS JOB IN HELPING IN ANY WAY HE CAN.

location is very good, have must of the items that I need. Maybe some work outside the store trees and landscape area.

It’s the Best of all Home Depot’s just keep employees happy and I think that what makes them wanting to show up for work

Went to Flamingo Home Depot because the Arroyo Crossing one double crossed me on a purchase. The flooring salesman was excellent. The customer service ladies were excellent. The only issue I had was the delivery of store bought product. I bought 20 cases of tile and asked for home delivery because I cannot offload 1400 lbs with my bad back. I had no problem getting the date of delivery set. When I asked what time, I was told it would be $20 dollars extra in order to get a 4 hour delivery window. $30 dollars for a 2 hour window. I think this is a very poor store policy ! I've shopped at many other Big Box stores for appliances, furniture, etc. I have never had to pay extra just to get a delivery window. If this is a national policy, it is horrendous. I will be advising my family and friends to beware of this crazy policy.

Great people to work with!

Found what I need immediately! Then found I paid another store (also national) $28 dollars more! Which happens to be more than half price that I overpaid. Gas can't even be my excuse. It was clean and Coronavirus observances were pleasantly reminded when a shopper came with no mask, one was provided. All good!

Excellent customer service

Product was not delivered on the schedule day a a completely ridiculous excuse was given that there was snow on the road. It has not snowed on Mt Charleston for over six weeks! Staff were rude and disrespectful and gave dishonest answers time and time again. Avoid this store!

Very pleased with this store and its associates...vey informative and knowledgeable. Helpful and friendly also. No waiting was a plus. I am a 30 year retired veteran and truly appreciate the military discount I receive. That is a big reason also why I only shop at Home Depot rather than other stores in this category. Thank you for that.

Very friendly and courteous cashier. Another associate went out of her way to search for another item for us.

Love the service and nice people work there

Great place to shop for all my house needs.

I prefer to shop at a different Home Depot location because the customer service in this one is not consistently pleasant.

Kim, the assistant manager of the store helps me for Milwaukee (1005-180-779). Looks all the shelves of that products, then she herself went up to that ladder to find the items. She makes my day and I bought two of that items... when she asked me if I need any other items to find, it reminds me of my other needs. So I asked her... so I bought 2 2 more other items. She also actively helps many other customer. For me, she is the best asset of HomeDepot.

Great store. Close to home. Had everything and more I needed for my organizing job and move manager project. I highly recommend this store and the great people that work there!

Scott, made some cuts for the project. It was more than two cuts and he was getting off of work. He was such a nice person. I wanted to tip him, but he didn't accept it. He made this project easier for me. Thanks again Scott

The employees are always welcoming and helpful at this store.

Plenty of employees around to help. The store employees were kind, friendly, and very helpful in finding everything I needed. Scott was particularly helpful to me in the shower faucet department — he’s a 5-star employee

One of the BEST Home Depot stores I’ve ever been. Staff are amazing friendly and very helpful

Keith continuously mentioned he “did not sign up for this” while he watched us load the items into our truck. His sidekick also just smirked and was rude to us. I will NEVER shop at this store again due to rude customer service.

I’m a novice when it comes to plumbing and I was blessed to have an employee, Michael T., help me. If you ever need help in this area find Michael.

The employees are responsive to customer requests for service and the cashier was very friendly.