Reviews for Spring Cypress #6586

The associates at the Spring Cypress store are awesome. You walk in and you are greeted in different areas in the store. They are usually busy, but they take the time to help get you oriented. Big 👍.

Tabatha is a great asset for Home Depot

It may have been the time of day but all the associates were super friendly and helpful.

I love Tabatha keep her

I got a application to install a gutter for my clients and return the unused. The lady, Jesserlyn was really helpful. Thanks to her doing fantastic job. 🙏🥰

Today I went to this Home Depot and had an AMAZING experience because of customer service. Thank you, Mr. Art, Mr. Paul (both in Hardware/Tools), and Ms. Sara (Customer Service). You 3 made my experience smooth and wonderful! I will return because of you.

This is a great place to go if you want to walk around with employees smoking in a store. No regard for customers, just talking to other employees smoking away having fun

Just purchased double wall ovens and cooktop - Nina was wonderful (appliance dept), and were installed last evening. The installers ; Ray and Cody were wonderful too. The entire process was so easy. Love our new appliances!

Many stores say they welcome veterans but often the fine print limits the extent to which vendors assist. Not so at Home Depot. Register, use phone # or scan and done. Thank you.

I recently visited this Home Depot location, and I was disappointed to find that it had changed drastically in the last few months. An associate named Brittany used to help me here often, but this time when I came, I encountered an associate with an extremely unprofessional attitude and bad attitude. Her name was Jaylline, I believe. She initially told me that I would be eligible for free home delivery on my purchase, then at the end she said that I would have to pay an additional $59. Needless to say, it left me with a bad impression of the store and I will never be returning.

Excellent environment & staff service.

They always have just what I need

Nice to go to a store that actuall has different brand in stock

One of the nicest stores I've been to in my life. Its well kept and they have good inventory of items. I will go back!

All the necessities were close to each other that were needed.

The associates were very knowledgeable and helpful

I needed some help with a hand-held shower head, and the associate was VERY helpful.

Asked an associate , in plumbing for help as he walked by. He was not another customer. I again said sir can you help me? Kept walking. Sir! With the glasses. He turns in a menacing fashion and screams “ MY NAME IS MICHAEL! and charges at me. Two younger customers intervened.and he focused his rude behavior on them. Fortunately a customer near by saw it all and was a plumber and helped me find what I needed

Awesome Service!!! Will definitely go back

I was shopping for a washer, dryer and fridge for my new house and went to this Home Depot. The staff at the appliance section were very friendly and helped pick one that met my needs. Thye let me borrow their measuring tape so I could make sure the fridge fir the space I have. They also let me push out delivery dates so I could still buy today to take advantage of Black friday deals! Overall a happy customer :-)

What an awesome store all together. I don’t know if management changed recently but everyone was awesome. I was lost in plumbing and usually I have to go looking for help. Not only did Kamron pre-empt my search by him offering help, but his help was knowledgeable and spot on. Then I went to pay and waited 5 secs behind full self check out registers when Ciara waved my way to her register.

would not shop here if you can, recommend driving 20 miles to Katy store over this location. Customer service is horrible and the manager will not come talk to you if you have a problem with them.. she sends her slackys to talk to you

Friendly, helpful employees that go beyond expectation

I purchase (2) Kitchen Appliances and am also a PRO XTRA member. Was not able to check out with the PRO cashier since they normally do not work that department and did not know how to checkout appliances. They also did not know how to use my Home Depot Credit Card and requested I proceed to Customer Service. Customer Service was even worse. Customer service also appeared to not be trained properly and had to get the shift manager to help. Shift manager was rude, very little help, and had this inexperience customer service rep. struggle to process my order. Manager took sweet time to get up to the customer service counter and took over 30 minutes to check out.

Good store, very organized and good product variety.

Tiffany and Brittany were so helpful, on processing a return and reorder for us. They turned a stressful situation to a pleasant visit and showed they truely care about customers, and restired my faith in human kindness.

Always helpful employees here! They have helped me with several projects!!

Prices are great, customer support is excellent and so convenient.

After giving great reviews to the FM 1960 WEST HD garden center employees, I visited the Spring Cypress Rd location. All was going equally well, until the employee that approached me to accept his help loading my vehicle (a rare event for HD) turned into a "drama queen" by "huffing&puffing" while he THREW my purchased bags of dirt & mulch into the back of my vehicle and then suggested that I offer him a tip! This location's Garden Center parking lot is a nightmare, too. Limited parking available due to HD supplies taking up large amount of the parking spaces!

I brought this product December 2021. It's excellent. It like a Miracle. After using it for one night. I slept better