Reviews for Southlake, TX #587

Home Depot is a store that I frequent when looking for those products necessary to keep my home in good working order, that is from hardware, electrical, and most recent lawn and garden. Home Depot has been the best. Impeccable service and Robin was the best.

If your needing appliances please ask for Sheila Lindsay she knows her stuff and has outstanding customer service!!!! The store overall is great all the time and they always have the best prices!!!!

Shopping experience was good. Assistance in tools took much longer than expected, nearly 15min wait. Overall the customer service is friendly and the store is neat and clean. I usually find everything I need.

My wife and I love Home Depot. It's our "home" away from home. Everyone is considerate and helpful.

It's always a pleasurable experience each time I or my wife and I visit the store. Employees are always helpful and knowledgeable about where everything is located in the store. Most times the employees will even walk us over to the area where the item is located.

They had the products that I needed in the quantity that I desired. Store employees were professional courteous available and helpful.

Sheila Lindsay in the appliance section was so knowledgeable and helpful. She listened for which product features were important to me and communicated with candor and pragmatism.

I was shopping for a toilet, and don't know much about them. The store employee, John McWilliams, answered all of my questions, got it down off the shelf, got a flat-bed cart to put it on, and even rolled it over to the specialist's desk for me! Then the appliance specialist, Sheila Lindsay, was able to answer all additional questions I had and did a great job explaining the Home Depot scheduling and installation process. She was very friendly, and her smile helps make things easy! This is the 2nd time I've visited this store and came back because of the same type of service I received the first time, and the fact that the product selection here seems better than at the Euless,TX store that is actually closer to my house.

Great people make a great shopping experience. Great people in this store.

Highly recommend #0587

A manager at the Southlake TX location helped me find a frig when none were available (they can't sell floor models unless discontinued), and it's being delivered next day. It also happened to be the exact frig I was trying to replace.......thank God for that! They were extremely helpful and genuinely concerned about helping me. GO HOME DEPOT!

The Customer service is top notch! The pro desk helpers are over the top amazing! LaShonda is simply amazing at her level of expertise in helping others. I shop there because of her

This store seems to be better stocked than the one closest to me. Sometimes it's hard to find a employee to help but they are always friendly and knowledgable when one does need help.

It’s ridiculous to have to use self checkout for bulk lumber. We could not fit to checkout at the regular checkout and your lumber section is closed. Even more ridiculous when the staff would rather chit chat with each other than help you. No need to be rude to customers when they need help, that’s your job.

Worst home depot location

Pleasant experience. A store clerk Sandy was particularly helpful on this visit. She deserves a commendation.

Very helpful employees, especially in the paint department.

Awful customer service with regards to installation - more headaches, more idling, dawlding than savings/doing.

Jim on the plumbing aisle saved me at least a week of work and damage to my pool heater had I proceeded with the purchase of the wrong piping!

Employees ignore you and no one wants to bring any of the carts back inside so a customer has to hunt for several minutes when the store is slow and no one seems to be doing anything productive anyway.

This store always has sales people that are knowledgeable and are always eager to help

This store is always clean and organized. The employees are always helpful and polite when I shop there. Refunds are easy, and there is usually not a line at the registers, and if there is like today, they immediately call for cashier assistance. I shop this particular location about twice a week, and I have never had a bad experience at this store!

CLEAN STORE

have some vending machines to by candy

very good store

Store was clean and helpful. I will shop there with any of my needs come up.

Store is clean employees are helpful products located in right spot,i love the experience when i shop at home depot

the cashiear was very rude she said don't you know everybody (got) to pay she would not honor the coupon that home depot sent to me the coupon said special offer attached It should have said special offer to be disrespected

Great store!

The associate in the appliance department was very friendly and helpful. She was very knowledgeable about the brands and the models to help us better make a decision on which appliance was the best fit for our family.