#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(831)442-6702
Tool & Truck Rental(831)442-6708
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1890 N Davis Road
Salinas, CA 93907
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Customer Store Reviews

  • 4.3 out of 239 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (239)
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Showing 1-30 of 239 reviews
Returns
Andrea was excellent, I waited in line for 20 mins and she still gave me the best service. My husband and I did not appreciate that she was on her own at the returns line with a line out the door.
by
    I like shopping in a store that is clean & people smile, A smile goes a long way.
    I like shopping in a store that is clean & people smile, A smile goes a long way.
    by
    • Verified Purchase
    • Pro
    • Recommended
    Always a great place to shop. If you need help all you need do is ask.
    Always a great place to shop. If you need help all you need do is ask.
    by
    • Verified Purchase
    • Recommended
    Email me directly and I will explain exactly what I have not been able to enter into this space d...
    Email me directly and I will explain exactly what I have not been able to enter into this space due to supposedly invalid/inappropriate language? Really? Ridiculous.
    by
    • Verified Purchase
    Mark in kitchen design was very helpful
    Mark in kitchen design was very helpful
    by
    • Verified Purchase
    • Recommended
    No treated 2x4's told by one clerk that they would bring some from out back. 15 minutes later tol...
    No treated 2x4's told by one clerk that they would bring some from out back. 15 minutes later told by another clerk that they were out of stock. Bought 26) 2x4x96's. They didn't have enough down at the customer level to complete my order. I had to wait over 15 minutes for help. But they didn't even use a forklift to bring them down form up above, they just got a set of stairs. Also had to wait over 30 minutes to get floor sheeting cut. The sale person in the door/window area and the check out lady were very nice. But had to wait for over 15 minutes at the checkout for a manager to come and approve my discount.
    by
    • Verified Purchase
    1 found this review helpful
    Excellent.
    Excellent.
    by
    • Verified Purchase
    • Recommended
    Although at times the staffing is low, you can usually find someone to assist you. The neat thin...
    Although at times the staffing is low, you can usually find someone to assist you. The neat thing about this store is, except for the very new employees, everyone seems to be able to get you to what you need using the computer devices they carry. They also call for someone that is assigned to the area you need items from. Most will wait with you to ensure that someone comes to help you.
    by
    • Verified Purchase
    • Recommended
    Horrible Service
    Inconsistent,unprofessional and rude management!!!
    by
      I was a Manager of Customer Services for 35 years with the Federal Government and I want to make ...
      I was a Manager of Customer Services for 35 years with the Federal Government and I want to make sure the service to customers are up to par because the customers perception how good of an outfit/place of business, starts with our sales people. Unfortunately, there are sales personnel who are not as friendly or walking in twos chattering, walking past customers without offering assistance. On this particular visit, I was asked to apply for a credit card. This is a first. So I obliged. I was approved. Thank you! NOTE: I was wondering if every cashier is trained to ask every customer to apply?
      by
      • Verified Purchase
      • Recommended
      Paint department
      This is the third time that I go to the paint apartment. In the guy that runs the paint department he don't know Spanish and all I have been translating for ham in for another people I think that you guys need to someone there somebody they speak English Spanish well. That's that's my own words hopefully you guys don't take it the wrong way I'm just being real definitely I had like Home Depot and I definitely will go back to buy products
      by
        • Recommended
        fast and friendly
        Looked at grills,ordered a stok grill that day. Looked at plants, found what i wanted. A box planter for my new herb garden.Looked for stove air fan cover, found but not rite one.
        by
          • Recommended
          Bad attitude by Brenda in CustomerService
          Brenda gave me very bad customer service she had an attitude and was snotty to me I don't appreciate her attitude I try to find a manager to complain I said that she was in customer service and she was very mean spirited gave me dirty looks and was being mean to me
          by
            Average store
            Sometimes out of stock especially hardware. Hinges , brackets, plumbing supplies. Sometimes the products are mixed up and it seems it stays that way from one visit to the next . Cashiers are generally friendly and nice. There are some nice loaders working there , ready and willing to help. Finding help in the isles can be problematic.
            by
              • Recommended
              Thanks garden girl!
              I came into the store for soil and I wasn't sure where to start, since I'm new at this gardening thing (New Years resolution). I sought help from a kind employee, Leslie M, and she helped me find awesome, organic, soil that was at such a good price! I was very happy with my visit!
              by
                • Recommended
                Thank you Jackie in garden with great customer service also speaks spanish to help other customer...
                Thank you Jackie in garden with great customer service also speaks spanish to help other customers shopping
                by
                • Verified Purchase
                • Recommended
                Ms. Patty I would like thank you so very much, for each time I shop your always there to help not...
                Ms. Patty I would like thank you so very much, for each time I shop your always there to help not just me its all customers shopping at the homedepot. You always have a smile and positive attitude cold or hot in the garden area working the cashier. Thank you Ms. Patty
                by
                • Verified Purchase
                • Recommended
                IT WAS A GREAT EXPERIENCE FROM A EMPLOYEE AT GARDEN SHE WENT ABOVE AND BEYOND.
                IT WAS A GREAT EXPERIENCE FROM A EMPLOYEE AT GARDEN SHE WENT ABOVE AND BEYOND.
                by
                • Verified Purchase
                Great service
                We just had Andrea ring us up and she gave us the best service yet. Asked about our trip here and if we found everything okay.
                by
                  • Recommended
                  Jackie (Latina) was awesome for the knowledge for the product I was about to buy, She gave me mor...
                  Jackie (Latina) was awesome for the knowledge for the product I was about to buy, She gave me more details about the options I had. Jackie thank you for being so nice, always with a smile and most importantly was knowledge you have gave me. Jackie is the woman that cares for homedepot and its customers........
                  by
                  • Verified Purchase
                  • Recommended
                  Great place to shop for home items and improvements. The Staff is very friendly and welcoming. Th...
                  Great place to shop for home items and improvements. The Staff is very friendly and welcoming. The store is clean and organized. Thank you!
                  by
                  • Verified Purchase
                  • Recommended
                  Excellent customer service
                  Andrea is always such a delight she is always helping us out and making sure that we leave with a smile. Thanks for the service Andrea.
                  by
                    • Recommended
                    the store is very clean, I'm able to find everything I need.
                    the store is very clean, I'm able to find everything I need.
                    by
                    • Verified Purchase
                    • Recommended
                    Great job
                    Thank you jeanet for aigning me up for a home depot card and for all your help.
                    by
                      • Recommended
                      Great service
                      I have yet to walk into this Home Depot and been greeted right away, cashier Andrea welcomed me with a hello and pointed me in the right direction to the product I came in for. I made sure to come back to her to get rung up I was not diappointed. The customer service from her was excellent and made my impression of this store better.
                      by
                        • Recommended
                        the store was clean and easy to shop.
                        the store was clean and easy to shop.
                        by
                        • Verified Purchase
                        • Recommended
                        Returns desk
                        Great people made me laugh. They did their job correctly
                        by
                          • Recommended
                          Happy
                          Andrea was very kind and talkative. She even remembered our names from our previous visit.
                          by
                            • Recommended
                            We always find what we are looking for ,very friendly and helpful staff.
                            We always find what we are looking for ,very friendly and helpful staff.
                            by
                            • Verified Purchase
                            • Recommended
                            Getting Paint
                            I have always gotten paint at Home Depot for out rentals especially at this one. Now that I have my own home and my wife and I needed paint we pick out colors and came to HD and it was simple and fast. Got everything we need and will keep on getting paint here and other home improvement necessities.
                            by
                            • Verified Purchase
                            • DIY
                            • Recommended
                            Showing 1-30 of 239 reviews

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