Reviews for Salem #3877

The employee at the paint dept. was very friendly and helpful with all the supplies I needed for my painting project. Speedy checkout and friendly cashier, making my shopping experience a pleasant one!

The employees including management went above and beyond to assist me with a return of an item I ordered online and they helped me order a replacement item. The people I called at Homedepot.com were no help at all but he employees of this local store were amazingly helpful. I will shop here again for sure.

Need help in carpet department. Kerrie is a helpful manager in charge of carpet. She does very well to try to help with installer problems but the she cannot help the overall system of ordering and install. The store needs a professional install expert to go on site.

Today my visit was not pleasant. I am disabled, I use a service dog to help me walk. When I shop at a large store such as Home Depot I need to use a wheel chair. Today I went to Home Depot in Salem, Ohio parked in a handicap space unloaded my chair and my dog entered the store and found what I needed. I went to customer service to check out as I have many times in the past. I was told I could not check out there that they no longer had a register at customer service that I needed to go to the other end of the store to check out, this is very difficult for me, That check out is very far from your handicap parking. After I check out I must leave the store cross the parking lot in my chair must watch for on coming cars to go back to handicap parking. It is no longer easy to shop at this Home Depot. Your Customer Service is no longer customer service.

Some male workers need a little more patience and show off their talents rather than have the customer assume they know more.

The store was very clean and organized. The employees were very friendly as well as helpful. I would recommend Salem Home Depot to all of my associates. Home Depot is also very convenient because it is near my home.

you should allow more space to write a review

Friendly Staff. Awesome place

Veteran's Watch your receipt's not giving the Military Discount, for those that are Qualified by there standards.

This store was extremely clean, the employees were very helpful when it came to selecting products for my project. And provided advice on what tools to use! In regards to social distancing, there wasn’t too many customers in the store and employees kept there space well! This store is never to busy and always fully stocked!

the store discriminates against vets

Very well maintained store throughout. All employees were very polite and were lots of help even during these tough times I would gladly return to the store.

we made a significant purchase (2 garage doors) and our salesperson Allen Sheppard made us feel both secure and confident in our decisions. he was more than happy to answer all questions and went above and beyond in working with us on every aspect of our purchase!

PLEASE MAKE YOUR CHECK OUTS STAFFED BY PEOPLE! yOU ARE RISKING MORE SHOP LIFTING AND THEFT FROM YOUR STORES PLUS ANNOYING CUSTOMERS WHO APPRECIATE HAVING AN ACTUAL PERSON TO WAIT ON THEM

Salem Home Depot is the best home improvement store in our area. Clean, well stocked, friendly, efficient employees.

Store is clean, well organized and well stocked. Staff is always helpful and friendly.

I appreciate the knowledge the staff has about various products. It helps me make the right purchase the first time for MY needs. Even though I'm retired, I am a first-time home owner. I get plenty of support at Home Depot to purchase what we need with confidence.

Been going to this store since they opened. Never had a problem getting my military discount till today. I showed the cashier my retirement military ID, she said I had to update it. ??????? I then asked for a supervisor and he told me the same thing. Why would I need to do that?? I asked. Their answer, it was corporate policy since 2014. Really??? Someone needs to explain.

home depot does not honor vets

I always enjoy checking out the selection at the Home Depot! Great products!

The store was very clean the products I was looking for was very easy to find the associates were awesome I had many ask if I needed help with anything and if they could find anything for me and time I got in line for check out was in a matter of two minutes

Looking to replace some storm windows that the store employee had to call the Larson window company to get the order correct, went to great lengths to get my order in.

its just a easy place to shop

The store is always very clean they always have everything I need.The employes are always VERY FRIENDLY and always ready to help you out if you need any.

GREAT SERVICE, BONNIE IN APPLIANCES TOOK CARE OF ALL MY QUESTIONS AND CONCERNS, AND WAS VERY POLITE

Missy did a fantastic job and is an asset to your company it proves front line employees make your bottom line

Store associates we dealt with numerous visits went above and beyond. Always were able to provide us with an answer.

Very knowledgeable people working at this store. Can see that there is more full time people working in the key departments that matter and it shows

I like this store over other HD stores in the area---people are very friendly, Joe at the contractors desk for example, ALWAYS willing to help---the cashier today was great. Good folks here, pleasure doing business at this store.

I love the Salem Home Depot. Its easy to get in and out of from State St. The sales associates are so helpful and they are easy to find when you need assistance. There are a lot of products and choices. Its a grown up version of the toy store you went to when you were little. I love the wood and tool smells of the store, too!