#1 Home Improvement Retailer

S Roanoke #4628

Store Details

Contact Us
Pro Service Desk(540)772-8802
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4176 Franklin Road
Roanoke, VA 24014
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Propane Exchange

  • Free WiFi

Recycling at Home Depot

Did you know?

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Our store diverts waste from landfills by accepting rechargeable batteries, plastic plant pots, CFLs, and lead acid batteries for recycling.

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This store recycles all shrink wrap, contributing to the 780 million pounds that The Home Depot has sold to Trex in the past. This is used in composite decking, bringing us one step closer to a circular economy.

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LED lights in your local store cut down energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives such as solar and wind.

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The Home Depot's core values are based on doing the right thing for our associates and customers. This commitment extends beyond our stores to the environment and our local communities. We are your partners in environmental sustainability. Read more about our eco actions.

Store Details

Welcome to the S Roanoke Home Depot. We invite you to stop by and meet our team today.

We pride ourselves on our ability to help you finish your project, everyday. From Husky storage to closet organizers our associates will take care of you. Buy online and have your items delivered from the store using our product locator app.

At Home Depot, getting involved in our community is important to us. We support local veterans and schools through our Team Depot projects. In-store, we cover a wide variety of topics in our DIY workshops, where the focus is hands-on learning and providing you with expert advice to complete your project.

You can find us east of the intersection of US-220 and VA-419, by the PetSmart and the Kohl's, near Sunrise Park. Stop by today.

Your S Roanoke Store Team

Does The Home Depot have good deals for Memorial Day?

Get ready for The Home Depot Memorial Day Sale! Find huge savings on fridges and other appliances, outdoor living accessories like grills and patio furniture, and tools for all of your home improvement projects. Check it out in-store or online between May 16th and May 27th, 2024.

When is the Mother's Day Sale?

If you're searching for Mother's Day gifts, The Home Depot Mother's Day Sale is an excellent time to buy. Find unbelievable prices from May 2nd to May 12th. We've also got impressive bargains on small kitchen appliances that bring ease, color, and joy into food prep. Outdoor moms will love a big surprise of lawn and garden gifts and patio furniture upgrades, too. If you're on the fence about the right present, a gift card will always be appreciated. Drop by the store today or shop online at your convenience.

Does the S Roanoke Home Depot still offer Kids Workshops?

Yes, the S Roanoke store does offer in-person Kids Workshops. These in-store events are free and take place every first Saturday of the month between 9am–noon. Registration for workshops is now available online. Each month features a unique and exciting new kit pack to keep little doers engaged. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Any required tools, such as paint, are provided at the workshop. Customers who prefer not to participate in the in-person event can pick up their free kit in-store or order online at our Kids Projects Activities page to have it shipped to their home. Call us or visit our customer service counter to check availability.

How do I check my Home Depot gift card balance?

Gift cards to The Home Depot are an excellent present for the holidays, housewarming parties, and birthdays. DIYers know they're fun to give and to receive. Purchase gift cards online at homedepot.com or in our brick-and-mortar stores. If you receive a gift card, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Redeem our gift cards in-store or use them to shop online with no additional fees.

Does The Home Depot S Roanoke offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when shopping eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring your valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" text message or email to tell us in the app that you're on the way.
3. After you get to the store, park in a designated Curbside Pickup space, which is typically located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. We will bring out your order and load it into your vehicle.

Learn more about Curbside Pickup.

Nearby Stores

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3217 Hershberger Rd Nw

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Sun: 8:00am - 8:00pm

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Customer Store Reviews

  • 4.7 out of 558 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (558)
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Showing 1-10 of 558 reviews
Room for Improvement Amidst Challenges
During a recent visit, my experience was a mixed bag, which prompts me to share both my concerns and the potential I see for this establishment. As a customer, particularly one navigating the shopping experience with a two-year-old and newborn, I look for support and understanding from the store staff. The Concerns: Unfortunately, the managerial staff seemed unprepared to provide the assistance we needed. Despite several attempts to engage for help with a product issue, the responses felt dismissive. This not only made our shopping experience stressful but also resulted in additional expenses and a damaged product, compounding our disappointment. The lack of empathy and unwillingness to assist or navigate us through the resolution process was disheartening, especially given the challenge of shopping with a young child. The Silver Lining: Despite these challenges, I believe there’s room for improvement. The store itself offers a variety of products that cater to a wide range of needs, and it’s clear that with the right customer service approach, shopping here could be a delight. The environment is welcoming, and the product selection is commendable. Constructive Feedback: I urge the managerial staff to consider training focused on customer service excellence and empathy, especially for families shopping with young children. A more hands-on and compassionate approach to customer concerns can transform a stressful situation into a positive, loyal customer relationship. Implementing a clear process for addressing product issues and customer dissatisfaction could greatly improve the overall customer experience.
by
    Dog was running around with bo leash scared my kids so bad
    If you have small children then please do not take it to homedepot they had big dog walking around with no leash and all the employees did not do anything about it they was too busy rubbing the dog then helping you with anything . I was trying to take a picture of the dog but he was running away . Also they aisle always closed like this everytime you go to homedepot and people calls the manager on the pager and they never answer the pager or come talks to u
    by
      Same old, same old.
      Disorganized rows of items that are over priced presented by grumbling, dissatisfied employees. What else is new?
      by
        Great Helpers
        Gina and Janice helped load my pavers. They were so friendly and helpful
        by
          • Recommended
          Great employee
          Home Depot employee Jerry was very helpful to me during my shopping experience. Offered must need assistance!
          by
            • Recommended
            The lady at the back check out was very nice…. Her name is Kat…. I would like to thank her for helping us…
            We love our out door furniture….
            by
              • Recommended
              Friendly and helpful staff
              So much nicer to go to a business where the staff actually work and keep the place clean at the same time very pleased with Home Depot.
              by
                • Recommended
                Friendly staff
                I went looking for houseplants, the selection was better than at competitive stores. Ann greeted me upon arrival in the garden center and was very friendly when checking out.
                by
                  • Recommended
                  Exemplary customer service!
                  A very professional employee helped me find exactly what I was looking for.
                  by
                    • Recommended
                    good customer service thanks Javier
                    Javier has great customer service skills, he helped us pick out the perfect lawn mower for our yard. Very helpful and knowledgeable.
                    by
                      • Recommended
                      Showing 1-10 of 558 reviews