#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(832)595-6404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
24400 Commercial Dr
Rosenberg, TX 77471
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Customer Store Reviews

  • 4.5 out of 575 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (575)
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Showing 1-30 of 575 reviews
Sale items
I bought an item that was on sale for 997 and it rang up 1297. The lady made me go take a picture. The lady at the checkout registers did not believe me, and made me go take a picture for her instead of her, doing it herself calling the manager if you have items on sale, they should be ringing up on sale, because that is stealing from people who think are buying things on sale and are being charged otherwise
by
    Everything I Need
    ⭐️⭐️⭐️⭐️⭐️ Rosenberg Home Depot truly exceeds expectations! From the moment I stepped inside, I was impressed by the organization and cleanliness of the store. It's evident that the staff takes pride in maintaining a welcoming environment for customers. The shelves were well-stocked with a wide range of products, making it easy to find everything I needed for my various projects and lawn care needs. Moreover, the cleanliness of the bathrooms was remarkable, a testament to the store's commitment to providing top-notch service. I highly recommend Rosenberg Home Depot to anyone looking for a hassle-free shopping experience and quality products.
    by
      • Recommended
      Patient and funny!
      For Sonja! Great lady at customer service
      by
        • Recommended
        Customer service with a smile!
        Sonja was attentive and very helpful! good with tips
        by
          • Recommended
          Great experience
          Bought a bunch of stuff for a remodel and they were VERY kind and helpful! Especially Keith and Onesta? Not sure of the spelling of his name. They worked hard for us!
          by
            • Recommended
            Great customer service
            Marlon in the garden center was extremely knowledgeable and helpful. If you need anything from the garden center see Marlon.
            by
              • Recommended
              Experienced great customer service!
              Sonja was very nice and friendly.
              by
                • Recommended
                Great selection of veggies and flowers
                I love gardening and coming to Home Depot is always an inspiration to me to buy more plants and other gardening related stuff.
                by
                  • Recommended
                  Worst costumer service
                  I wasn’t happy with the return service
                  by
                    Check out lady
                    Bessy (#28040) went out of her way to assist me. Thank you.
                    by
                      Filthy restroom
                      Filthy men’s restroom. I tried to complain to a manager and was told that’s not his job description, and that maintenance will be in to clean it later. People were using paper towels instead of toilet paper in the bathroom stalls, because there was no toilet paper in the bathroom.
                      by
                        veterans beware
                        As a retired Marine i have little time for incompetence, if you say that you are going to honor the countries veterans with a simulation of savings than do so without belittling them, especially from someone that wasn't even born while you were in combat!
                        by
                          1 found this review helpful
                          Great products and amazing Custumer service
                          Great service and easy to get anyone to help at any time. Safe and secure parking lot
                          by
                            • Recommended
                            Great store ,awesome customer service
                            I was wanting to get a Halloween product that was sold out on line for forever. When I found out the store was setting up for Halloween I immediately went to see if I could find what I was looking for. What I needed was still up in the shelves ( 😟) but luckily for me I ran into Mike(he's from electrical). He immediately helped me out and brought it down for me. No hesitation and with a smile on his face. He had help, Annie was there to save the day as well. Thank you both for helping me with my purchase and for being nice about it. We all know some employees sometimes have had a rough day and can be a bit aggravated when asked for something but not Mike. Thank you.
                            by
                              • Recommended
                              Great experience
                              We always enjoy our trips to Home Depot but today's trip was extra nice. All the staff was friendly and super helpful. It certainly does help to have great customer service!
                              by
                                • Recommended
                                Worries experience I’ve ever had and all of my time going to Home Depot
                                Home Depot in Rosenberg is great store with great products some associate can be real helpful at times!! After last night went in around 9pm to do a quick return and it was a terrible experience I have never been treated with such disrespect and rudeness(JUMOKE) Home Depot if you are listening this young lady needs to be taken out of customer service and retrained or terminated
                                by
                                  2 found this review helpful
                                  Fantastic management. Jeffery is a superb manager!
                                  Jeffery and the rest of the staff were absolutely the best customer service oriented people I have delt with in quite some time. Everyone I interacted with there was so helpful and kind; eager to assist me. I felt like I was with friends!
                                  by
                                    • Recommended
                                    great service from all employees
                                    I think the veterans discount is super. Thank you.
                                    by
                                      • Recommended
                                      RAY - Best Customer Service at Home Depot - ever!
                                      Looking for gardening supplies. The two young men at cashiers station were on their phones and couldn't tell us where anything was. And then we encountered Ray - an elderly gentlemen who helped us find everything on our list. He was knowledgeable & friendly. The BEST customer assistance we've ever had at Home Depot in over 35 years of shopping at least once a week. Truly a treasure - Ray is a rarity.
                                      by
                                        • Recommended
                                        I observed employees that act like family
                                        I've been shopping the Rosenberg store for 11 years. I've encountered only friendly employees. Not just to me but to each other. I've heard people say, I can't find anyone to help me. So, plan a mental trip, "I'm going to enjoy the experience." That's what H.D. is! Smile! Make someone else's day!
                                        by
                                          • Recommended
                                          Easy Purchase
                                          I recently purchased a washing machine, dryer and refrigerator from this store. The sales lady was fantastic at helping with price, delivery and warranties!
                                          by
                                            • Recommended
                                            Great Home Depot Employee!
                                            I had a very good experience with a very knowledgeable Home Depot, employee name, Randy! I was shopping for a new counter depth refrigerator when he provided me with so much info about different brands of refrigerators. I went home and returned the next day to purchase one but Randy was working in another Dept. A new employee tried to help me but was having trouble. So I ask for Randy to come help me. 5 minutes later Randy came to the Appliance Dept. to help me purchase my new LG Refrigerator. Very knowledgeable and helpful and Home Depot is lucky to have him as there employee!
                                            by
                                              • Recommended
                                              Great store!
                                              Love to look and see what new products and deals Home Depot is having. Super happy with this location and I will always come do business here.
                                              by
                                                • Recommended
                                                part time vs full time
                                                full time is 40 hours/week, I work 30 hrs/week and considered part time
                                                by
                                                  • Recommended
                                                  Great Empoyee.
                                                  If you need to find something in the store. Find Anthony in Pro Services. He will go above and beyond to find it. Great Employee and great job. Thanks Anthony.
                                                  by
                                                    • Recommended
                                                    Fully Stocked
                                                    This Home Depot location always have what I need and the employees are always helpful.
                                                    by
                                                      • Recommended
                                                      Good service
                                                      Always have great customer service
                                                      by
                                                        Great customer service!
                                                        We bought a 4pk of LED bulbs and one didn’t work. Without hesitation the return/help cashier, Darrell said “Go get the bulbs and we’ll swap them” He also never lost his kind-helpful disposition to the less than customers in front of us! Great employee!
                                                        by
                                                          • Recommended
                                                          Racial Profiling
                                                          We’re a young Latino couple. Being the only Home Depot in Rosenberg we have no other choice because we like Home Depot. But when you have 2 employees staring at us while we’re checking out makes me feel very uncomfortable. I’m not stealing or trying to take anything so why make people feel that way by just standing there watching us check out? When we aren’t the only ones checking out. I don’t understand that at all.
                                                          by
                                                            Maybe the best Home Depot anywhere
                                                            I never used to go into any Home Depot -- when we lived in Idaho. But this Home Depot in Rosenberg -- has changed my mind about -- what a well run store and professional employees can make a great store.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 575 reviews

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