#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)547-8405
Tool & Truck Rental(215)949-9820
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
400 Commerce Blvd
Fairless Hills, PA 19030
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Customer Store Reviews

  • 4.6 out of 677 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (677)
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Showing 1-30 of 677 reviews
Great store
Employees were super friendly
by
    • Recommended
    Tool Rental
    If you need to rent anything make sure you ask for Matt Wizda, very knowledgeable and helpful especially if you are a DIY
    by
      Customer order specialist
      Purchased this LG refrigerator and so happy I did from the Home Depot
      by
        • Recommended
        Ray and Kimmie at the Pro desk were super helpful and were able to get us everything we needed fo...
        Ray and Kimmie at the Pro desk were super helpful and were able to get us everything we needed for our home improvement project! Thanks for all of your help!
        by
        • Verified Purchase
        I may shop other competitive home improvement stores but always end up buying at Home Depot. Best...
        I may shop other competitive home improvement stores but always end up buying at Home Depot. Best selection, great salespeople who know their stuff.
        by
        • Verified Purchase
        • Recommended
        We've used Home Depot for two shower remodels and our kitchen cabinet refacing and new countertop...
        We've used Home Depot for two shower remodels and our kitchen cabinet refacing and new countertops. We were very pleased with all of the work done, the pricing, the contractors, and all aspects of the projects. All of the Home Depot employees were great!
        by
        • Verified Purchase
        • Recommended
        Had a wonderful experience on 07/16/21 at this store. My cordless drill died in the middle of a p...
        Had a wonderful experience on 07/16/21 at this store. My cordless drill died in the middle of a project. Joe, in the tool rental station, explained that new Ryobi drills come with a full charge. He closely matched my old drill model and I was happy to be able to finish my project that night. Joe also took my old batteries to be recycled. I was lucky to go to this store and get the helpful advice from Joe.
        by
        • Verified Purchase
        • Recommended
        This Home Depot has the best customer service out of all the ones that we have been to. The staff...
        This Home Depot has the best customer service out of all the ones that we have been to. The staff is helpful and kind, they are the best!
        by
        • Verified Purchase
        • Recommended
        Associate’s Joe and Frank are very helpful workers if they don’t know where something is they hel...
        Associate’s Joe and Frank are very helpful workers if they don’t know where something is they help you search until they find it. Really appreciate their help
        by
        • Verified Purchase
        • Recommended
        GOOD PEOPLE, GOOD PRODUCT AND VERY GOOD SERVICES.
        GOOD PEOPLE, GOOD PRODUCT AND VERY GOOD SERVICES.
        by
        • Verified Purchase
        • Recommended
        I enjoy shopping at the Fairless Hills Home Depot. The store is always neat and clean and organi...
        I enjoy shopping at the Fairless Hills Home Depot. The store is always neat and clean and organized. The employees are always friendly and willing to help. Most importantly, the sales associates know their stock.
        by
        • Verified Purchase
        • Recommended
        Excellent service, good quality and reasonable price
        Excellent service, good quality and reasonable price
        by
        • Verified Purchase
        • Recommended
        Great Manager Justin & Russell .They make you happy ..because they care
        Great Manager Justin & Russell .They make you happy ..because they care
        by
        • Verified Purchase
        • Recommended
        the people were very friendly
        the people were very friendly
        by
        • Verified Purchase
        • Recommended
        Great employees who are pleasant and very helpful. In addition, the store is very clean well sto...
        Great employees who are pleasant and very helpful. In addition, the store is very clean well stocked.
        by
        • Verified Purchase
        • Recommended
        Staff helped willingly and graciously. At no point did I feel like a bother.
        Staff helped willingly and graciously. At no point did I feel like a bother.
        by
        • Verified Purchase
        • Recommended
        Sales representatives on the floor are consistently gracious and super helpful. Check out lines m...
        Sales representatives on the floor are consistently gracious and super helpful. Check out lines move fast and if there is any possible delay, a representative becons you to some to the self check out where they still provide complete service.
        by
        • Verified Purchase
        • Recommended
        We had such a pleasurable experience with Nick C in kitchens/bath dept. He couldn't have been mor...
        We had such a pleasurable experience with Nick C in kitchens/bath dept. He couldn't have been more helpful, knowledgeable and energetic.
        by
        • Verified Purchase
        • Recommended
        I AM GETTING SINCE 10 YEARS IN THIS STORE. STILL ALL MATERIAL (WHAT I WAS USED) STILL GOOD CONDIT...
        I AM GETTING SINCE 10 YEARS IN THIS STORE. STILL ALL MATERIAL (WHAT I WAS USED) STILL GOOD CONDITION. PRICE IS ECONOMICAL AND I CAN FIND ANYTHING WHAT I NEED WITHIN MINUTE. EVERY YEARLY I AM SPENDING ABOUT $94000 TO 102000. EVEN FLOWER TREES AND FRUIT TREES ARE VERY NICE AND GROWING VERY GOOD AT HOME. STAFF ALSO VERY WELL TRAINED AND GOOD HELPING NATURE. VERY NICE AND VERY GOOD.
        by
        • Verified Purchase
        • Recommended
        everybody was heplful
        everybody was heplful
        by
        • Verified Purchase
        • Recommended
        I received excellent service when I called to confirm that a tool I wanted was in inventory and I...
        I received excellent service when I called to confirm that a tool I wanted was in inventory and I very much appreciated not only the speed of the service but the accuracy and excellent attitude of the employee. The contrast between the service I received at Home Depot and the service I recently received at one of their competitors convinces me to check Home Depot first.
        by
        • Verified Purchase
        • Recommended
        Store has everything I need and then some.employees very friendly
        Store has everything I need and then some.employees very friendly
        by
        • Verified Purchase
        • Recommended
        I encountered an employee named Angie with reddish/pinkish hair at the garden center cash registe...
        I encountered an employee named Angie with reddish/pinkish hair at the garden center cash register, she was just standing there doing nothing I asked her why the flatbed carts were at the other end of the parking lot I’m not close to the garden center for the customers to use, she replied that’s a good question I followed up with why does she not address it with the manager and she just shrugged her shoulders. The cashier that was checking out customers was a little bit overwhelmed and she just stood there watched him and did absolutely nothing! when I got closer to the checkout she said it was 5 o’clock time for her to go, and she walked away, when I got to the cashier he was very polite and apologetic for the inconvenience. When I ask him if she was training him or a supervisor he said he had no idea what her position was or what she was doing. I will not let one poorly trained uninterested employee stop me from shopping at Home Depot however I do believe it is important to bring the shortcomings to management and perhaps have this individual re-trained and or disciplined for her refusal to work!
        by
        • Verified Purchase
        The store was great, very nice employees, great selection of products and it was very clean. Will...
        The store was great, very nice employees, great selection of products and it was very clean. Will return!
        by
        • Verified Purchase
        • Recommended
        Caring, kind, and knowledgeable staff. Fun place to shop!
        Caring, kind, and knowledgeable staff. Fun place to shop!
        by
        • Verified Purchase
        • Recommended
        Good location, employees are typically quite helpful. Clean and orderly and have interesting stuff.
        Good location, employees are typically quite helpful. Clean and orderly and have interesting stuff.
        by
        • Verified Purchase
        • Recommended
        its beautiful way organized place to shop plus staffs are well trained helpful to customers all n...
        its beautiful way organized place to shop plus staffs are well trained helpful to customers all needs
        by
        • Verified Purchase
        • Recommended
        To Stephanie thanks for helping me check out at the self check out. I am an old disabled Vet Mari...
        To Stephanie thanks for helping me check out at the self check out. I am an old disabled Vet Marine. Its difficult to use all the technology that you take for granted. I grew up in a time of dial phones and 3 TV stations. All this technology that you understand so well s challenging for me. You helped me check out a simple task for you but you showed kindness helping me and not making me feel stupid. You thanked me for my service I went out to my car and cried to think of all the other people who spit on me and cursed me out when I wore my uniform and basically treated me like you know what. Saying thanks was genuine and I want to tell you that it means a lot. The pain never goes away no matter how old I get and my appreciation for what you did I will always remember.
        by
        • Verified Purchase
        • Recommended
        I am very disappointed with this store and it’s staff. It’s impossible to find help at this store...
        I am very disappointed with this store and it’s staff. It’s impossible to find help at this store. I never thought that ordering a window blinds would be such a hustle. I showed up on Monday to order some costume window blinds and after 1hr of waiting around I was told that there is no one at the store that knows how to order custom blinds. Also, I was told to leave all my information including measurements and someone would reach out to me first thing in the morning to place an order. I never got that call so I had to go back to the store where I ended up talking to assistant manager that was annoyed by my situation. There was no apology just excuses. I know these blinds were only $220 but please look up my purchases last 12 month at Home Depot. I spent over $30,000 and I did not deserve this treatment. I would recommend you to train your employees and managers. The assistant manager was not helpful at all. I would Not recommend this Home Depot especially if you need assistance from employees working there. I doubt that my review is going to be read. Thanks
        by
        • Verified Purchase
        1 found this review helpful
        Courtesy and Professionalism are above and beyond what is the normal expectations of a retail est...
        Courtesy and Professionalism are above and beyond what is the normal expectations of a retail establishment
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 677 reviews

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