#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(207)893-7202
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
20 Franklin Drive
Windham, ME 04062
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 240 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (240)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 240 reviews
Store was nice but the cashier brenda was very helpful and had helped me find just what I was loo...
Store was nice but the cashier brenda was very helpful and had helped me find just what I was looking for
by
  • Verified Purchase
  • Recommended
the best! We will return for sure.
the best! We will return for sure.
by
  • Verified Purchase
  • Recommended
Great customer service. Very helpful staff always caring and personable. Store is clean and neat ...
Great customer service. Very helpful staff always caring and personable. Store is clean and neat and easy to find most products
by
  • Verified Purchase
  • Recommended
Dottie and Mason are the greatest!
Dottie and Mason are the greatest!
by
  • Verified Purchase
  • Recommended
Well stocked store and easy to get assistance on most of my visits there. Clean, orderly and easy...
Well stocked store and easy to get assistance on most of my visits there. Clean, orderly and easy to purchase what we need.
by
  • Verified Purchase
  • Recommended
I shop here all the time. I have not had a bad experience at all.
I shop here all the time. I have not had a bad experience at all.
by
  • Verified Purchase
  • Recommended
they are helpful, knowledgeable, directs to you to the correct location and explains products..
they are helpful, knowledgeable, directs to you to the correct location and explains products..
by
  • Verified Purchase
  • Recommended
Was a good experience.
Was a good experience.
by
  • Verified Purchase
  • Recommended
They take incompetence to a whole new level.
They take incompetence to a whole new level.
by
  • Verified Purchase
Employees are very helpful an store is in neat order an things are easy to find
Employees are very helpful an store is in neat order an things are easy to find
by
  • Verified Purchase
  • Recommended
Super friendly and knowledge staff. Great assortments of products. Very clean and everything was...
Super friendly and knowledge staff. Great assortments of products. Very clean and everything was clearly labeled and easy to find and if you needed direction was a staff member around a corner to tell you where to be.
by
  • Verified Purchase
  • Recommended
the staff were friendly and went above and beyond in service.
the staff were friendly and went above and beyond in service.
by
  • Verified Purchase
  • Recommended
Great choice for anyone doing some home improvement they have just about everything you're gonna ...
Great choice for anyone doing some home improvement they have just about everything you're gonna need. Went into get connecter for the the sink and some paint I was in an out with 10 min very polite employees fast at the check out I would recommend this store to anyone that's doing home improvement.
by
  • Verified Purchase
  • Recommended
for as long as i remember the entrance to the store has always been wrong. because when you exit ...
for as long as i remember the entrance to the store has always been wrong. because when you exit the store you have to walk all the way across the parking lot,to far to dangerous.
by
  • Verified Purchase
  • Recommended
Went to windham ,you showed 8 of 1002-856-741 Milwaukee drill kit had 0 ,was told Portland had 6 ...
Went to windham ,you showed 8 of 1002-856-741 Milwaukee drill kit had 0 ,was told Portland had 6 went to Portland they had 0 in stock,was told south portland showed 5 so I called ylrhey too have none,asosatte rick is going to check it out and call me back,very unsatisfied with this and all the running around
by
  • Verified Purchase
  • Recommended
My husband and I have been looking to replace our entire appliance set for months now. We were ...
My husband and I have been looking to replace our entire appliance set for months now. We were completely green to the products and have a limited budget. On multiple occasions, we stopped into the Windham store to assess the appliances and Bonnie couldn’t have been more knowledgeable, patient or kind. She never pressured us and always had a pleasant demeanor. This weekend we finally decided to make our purchase. Sadly, Bonnie wasn’t there to assist us, but to our great luck, we were helped by “Taylor the Terrific!!” She did not miss a beat! She could sense our uneasiness and took the time to walk through and triple check each of our selections with us. (She was so unbelievably patient!!!) She also escorted us to the checkout line and stayed with us through the entire purchase to make sure we got our appropriate discounts applied and our delivery paperwork organized. We felt like VIP’s!! Thank you Bonnie and Taylor!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The people are very courteous and and seem locate pretty much anything within the store .
The people are very courteous and and seem locate pretty much anything within the store .
by
  • Verified Purchase
  • Recommended
The associate at the paint desk was the best! All staff we encountered were friendly and helpful.
The associate at the paint desk was the best! All staff we encountered were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Always have a good experience there. The employees are knowledgeable and helpful.
Always have a good experience there. The employees are knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
The store was clean. There were adequate store employees available to assist me when I needed it....
The store was clean. There were adequate store employees available to assist me when I needed it. I found what I needed after I asked where it was located. The associates were helpful although they did not know the answers when I first asked them. A female store employee researched the product I was inquiring about and was able to find it and show it to me so I could purchase it if I wanted to . I was very appreciative.
by
  • Verified Purchase
  • Recommended
Nice
Nice
by
  • Verified Purchase
  • Recommended
Cashier Deborah was very helpful in helping find exactly what i needed. The whole store is this w...
Cashier Deborah was very helpful in helping find exactly what i needed. The whole store is this way. No employee walks by me without asking if I need their help. Have been to other stores in New England, this one tops all in cleanliness and availability of product.
by
  • Verified Purchase
  • Recommended
I'm always able to find what I'm looking for at The Home Depot in North Windham, and if I'm havin...
I'm always able to find what I'm looking for at The Home Depot in North Windham, and if I'm having trouble there's always a friendly store employee to help me. This is really nice since I only moved to Windham this past summer, so it was kind of daunting. I've bought paint, a grill, lights, rented a truck; you name it. They have a bell at the front of the store you can ring if the associates have been especially helpful, and I ring it every time I'm there!
by
  • Verified Purchase
  • Recommended
The Home Depot #2412 Windham store was clean with clearly marked aisles and had helpful personnel...
The Home Depot #2412 Windham store was clean with clearly marked aisles and had helpful personnel who assisted. They generally always seem to have what I need and the prices are very reasonable.
by
  • Verified Purchase
  • Recommended
I HAVE JUST COMMENTED ABOUT THIS SPRCIFIC STORE IN THESURVEY I FILLED OUT.
I HAVE JUST COMMENTED ABOUT THIS SPRCIFIC STORE IN THESURVEY I FILLED OUT.
by
  • Verified Purchase
  • Recommended
I would have rated this store a 5 star but I went to purchase some boards and at first the male e...
I would have rated this store a 5 star but I went to purchase some boards and at first the male employee didn't know what I was talking about but after he asked me another name of the boards he showed me where they were but then left. I had to go get him because I couldn't reach the boards. He provided me with a utility cart with steps and then left again and I had to get the boards down myself. He never offered to get them down for me. The cashier was very friendly.
by
  • Verified Purchase
  • Recommended
Better staffed than competitors with experienced and friendly staff.
Better staffed than competitors with experienced and friendly staff.
by
  • Verified Purchase
  • Recommended
We love this store. They have what we need and if they don't have it they will find it for us. Ev...
We love this store. They have what we need and if they don't have it they will find it for us. Everyone is so friendly and so helpful.
by
  • Verified Purchase
  • Recommended
Always get help when needed. Majority of the time I can get what I am looking for. Great location.
Always get help when needed. Majority of the time I can get what I am looking for. Great location.
by
  • Verified Purchase
  • Recommended
The evening Asst. Store Manager is one of the rudest, nastiest persons I have ever encountered. H...
The evening Asst. Store Manager is one of the rudest, nastiest persons I have ever encountered. Her customer service skills on a scale of 1-10 are a 0. She refused to allow me to return flooring that had been purchased two days earlier despite the fact that I was replacing it with a flooring from Home Depot that was far more expensive. Her refusal came after one of her staff told us she would be happy to make the exchange and after we had already unloaded the truck and stacked it where we were told to do so. The Asst. Store Manager was clearly angry and for reasons that remain unclear told me to take the flooring and get out of the store. She literally pointed to the door and said "out". I have always shopped at Home Depot but will definitely reconsider this.
by
  • Verified Purchase
1 found this review helpful
Showing 1-30 of 240 reviews

Nearby Stores

245 Riverside St

Portland, ME 04103

12.18 mi

Tool & Truck Rental

(207)822-4800

Pro Service Desk

(207)822-4808

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

300 Clarks Pond Pkwy

South Portland, ME 04106

15.59 mi

Tool & Truck Rental

(207)771-0400

Pro Service Desk

(207)771-0404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

149 Mt Auburn Ave

Auburn, ME 04210

21.93 mi

Pro Service Desk

(207)755-1404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm