Reviews for Menomonee Falls #4940

The two staff members that assisted my wife and I were knowledgeable and passionate about their work. I felt that they sincerely cared about our bathroom remodel project. Marlene sold us a vanity. She took the time to show us several ideas and added her personal experience as well. She told us to talk with Doris in the paint department. Doris was very informative as she educated us on color shades. Those are two very valuable employees!!

Best Home Depot Store. Employees very nice. Store very clean. Beautiful and healthy houseplant selection.

I bought paint yesterday and the color turned out horribly bright on my bathroom walls. I brought my paint in, and Doris and Brian in the paint department were friendly, funny, and patient as they helped me adjust my paint color to my liking. Great experience there today!

The Menomonee Falls Home Depot is a really nice clean orderly store. Employees are very helpful and very friendly. The selection of indoor plants is awesome. Very beautiful and healthy.

Our cashier Frances was so very helpful and nice when we were checking out. Also this store is very nice and the people working were all helpful

I purchased carpeting and had an excellent experience. The prices are fair, the selection is tremendous, and especially Faith was son nice and helpful. The installation was included too. The install crew were on time, courteous, and did an excellent job. Very satisfied and would recommend to anyone.

Employees always helpful, friendly and know their merchandise.

Very nice and friendly employees.

I am generally not a fan of Home Depot, however on this trip I needed some help with some flooring materials, specifically leveling compound that I am not familiar with. I got help from a very nice lady who seemed to have the knowledge that I needed to point out the correct product. It worked perfectly as she suggested. I wish I could remember her name so she could get the recognition she deserves. Thank you

Great service. Attention to detail about what we were looking for and willing to research, down to the detail, every scenario we had.

If you want a store where the employees are busier looking at their phones than serving their customers, this is your store. Terrible service, and Inventory levels do not match the website. Employees were not phased by the difference in what their website said they had, and what the store actually had. Went to the store because they supposedly had 9 items in stock. There were Zero items in stock. Employees said it's very common and many times the numbers are off by over 50 units, so 9 items was pretty good.

I have shopped here at the Menomonee Falls Store many times. I have found it always to be clean and organized. The shelves are well stocked with product and if they happen to be out of a item they have been very quick in finding it at another location. We have rented frfrom them several times and the equipment has always been in good running order and easy to run. The staff is very friendly and willing to help you find what you need . They have many nice staff members at this location but Frances whom works as a cashier and has been a long time employee is exceptional at customer service and being friendly. Great store!!

In the spring, we come to Home Depot for plantings both annuals and perennials, along with buying seeds and garden supplies.. In the summer, we come for outdoor supplies of all kinds including bug spray, work gloves and tools. In the fall we come for sale plantings and prep for winter supplies. All year we come for needed household items, hardware, small home repair projects and paint. Most recently we bought an appliance. Throughout the year, regardless of department, our Home Depot personnel are ALWAYS kind, helpful and thorough. They give meaning to HELP in their helpfulness. Without that, it is difficult to shop anywhere. It's nice to be treated with kindness and respect. This store is the best.

Excellent customer service.

I go here mostly for tools and saw blades. I like getting a 10% military discount and I have come to know a few people that make shopping here easy. Fran, Gabby and Libby to name a few. Also those ladies that work the customer care desk are always on their A game with answering questions I have and dealing with returns. This is not true for all big box stores. I like good customer service and I can get it here most times.

Always great customer service. Love the kids kits. Thank you!

MENOFALLS STORE WAS NICE AND CLEAN ON MY VISIT 11/4/2020. THE ASSOCIATE (LATRECE} AT CUSTOMER SERVICE WAS NICE AND FRIENDLY . SHE WAS ABLE TO GET MY ONLINE ORDER QUICKLY.

Randy provided such friendly and helpful service! He went out of his way to offer several options for my project and showed me where to find everything until I decided what would work best.

I always have a great experience at this Home Depot. The employees have continually gone out of their way to assure that they understand what I'm trying to accomplish and show me products that meet the need.

Clean store with helpful people

Thanks Marsha in appliances for your knowledgable service and help making sure I got what I needed. Thanks Joe and Jim for helping me load my trailer safely. My new appliance looks great in my house and couldn't have been accomplished without all your help!

The store was very clean and the cashier Dominique was very nice and friendly

Everyone is great to work with. I was purchasing an upright freezer. Bill was outstanding and extremely helpful. I did purchase a frost free upright freezer. I get it in 2 weeks and looking forward to it. Free delivery and only $25 to remove old appliance that is being replaced

Doris in the paint department is very good and helpful. If you need paint I highly recommend seeing Doris at Home Depot

During my visit to this store the flooring department was not staffed. I was directed to the customer service desk to order my flooring. Watched for 12 minutes multiple customer service employees carry on a conversation about a dog a guy had in the store while I stood in line not even acknowledged. Then to top off my splendid shopping experience they rejected my 11% rebate match for no reason.

My husband and I have made shopping trips too numerous to mention for all our DYI projects and have [nearly] always been able to find what we need. Staff has always been friendly and helpful; sometimes I don't have to even approach - they note the confusion on my face and offer to help me find what I obviously cannot. We will continue to shop at this clean and usually well-stocked store.

Ron was an excellent employee that went out of his way to make sure my needs were met

Marshe, sales associate, was very pleasant and knew all the products. She did everything she could to explain, demonstrate, and prioritize our concerns about which refrigerator we'd be happiest with. I came to Home Depot as a customer and let as a friend.

The associate at the paint desk was super!

A great experience from entry to exiting. A friendly greeting upon arrival, help was offered immediately. My large purchase was loaded by staff in the store onto a cart and loaded into my car carefully. I did need help at customer service and Lynn was kind and knowledgeable. A great experience!Betty