#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(623)873-5320
Tool & Truck Rental(623)873-5327
Store Hours
Mon-Sat: 5:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7333 W Mcdowell Rd
Phoenix, AZ 85035
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 314 reviews
86%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (314)
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Showing 1-30 of 314 reviews
Gabriel went out of his way to help us find the missing items. The machine said there were 15, bu...
Gabriel went out of his way to help us find the missing items. The machine said there were 15, but there were none. So he matched the price for a similar item. We had an in store gift card and he made it easy for us to use it It's people like Gabriel that make the world a better place Thanks
by
  • Verified Purchase
  • Recommended
If you need associates with knowledge and patience, Amber and Jan are the ones to see! I can't th...
If you need associates with knowledge and patience, Amber and Jan are the ones to see! I can't thank them enough for helping my cross-country, truck driver husband, with a 30 day warranty exchange! Thank you so much, ladies!
by
  • Verified Purchase
  • Recommended
I found the store employees to be rude and uncaring from the floor employees all the way to the c...
I found the store employees to be rude and uncaring from the floor employees all the way to the cashiers. The product that I was looking for had everything but the item in the corresponding bin. Someone needs to look at the bend placement and go through them
by
  • Verified Purchase
1 found this review helpful
Since 2005 I have never had a problem with this store or it's employees. I have to say I'm very ...
Since 2005 I have never had a problem with this store or it's employees. I have to say I'm very satisfied with these many years of their professional know-how and assisting me in getting my home projects done right. Thank you Home Depot.
by
  • Verified Purchase
  • Recommended
this location once again has disappointed me, I just hate going to this location Rude employees...
this location once again has disappointed me, I just hate going to this location Rude employees that swear at your in Spanish thinking you don't understand it. product listed in stock on the HD app only to get there not to be found.
by
  • Verified Purchase
1 found this review helpful
Clean. Great selections and friendly employees.
Clean. Great selections and friendly employees.
by
  • Verified Purchase
  • Recommended
Excellent
Excellent
by
  • Verified Purchase
  • Recommended
In my 14 yrs living in phx this store is well managed, kept nice & neat. Good customer service. R...
In my 14 yrs living in phx this store is well managed, kept nice & neat. Good customer service. Really friendly employees .Keep up good work!!
by
  • Verified Purchase
  • Recommended
Great store and great customer service
Great store and great customer service
by
  • Verified Purchase
  • Recommended
Bad customer service from an appliance girl named Kim. Just horrible.
Bad customer service from an appliance girl named Kim. Just horrible.
by
  • Verified Purchase
1 found this review helpful
Friendly environment and great employees
Friendly environment and great employees
by
  • Verified Purchase
  • Recommended
Friendly, helpful staff once I found someone to help me. Try and get Loretta as your cashier!! Sh...
Friendly, helpful staff once I found someone to help me. Try and get Loretta as your cashier!! She was fun. Edward (cut my lumber) was super!
by
  • Verified Purchase
  • Recommended
This store has things that some of the others don't.
This store has things that some of the others don't.
by
  • Verified Purchase
  • Recommended
This is one of two Home Depot locations that I shop at regularly. This one has actually become my...
This is one of two Home Depot locations that I shop at regularly. This one has actually become my favorite. I frequently order online, and when I arrive to pick up my orders, there is ample parking close to the entrance, and the pick-up location is right inside the door at the Customer Service station. I really like shopping here, and also love to browse the whole store looking for stuff I didn't know I needed. I've been going to this location either since it was built, or 40+ years now.
by
  • Verified Purchase
  • Recommended
The employees are not willing to help you with whatever you need. Everyone seems to be so eager t...
The employees are not willing to help you with whatever you need. Everyone seems to be so eager to go home.
by
  • Verified Purchase
2 found this review helpful
I was able to find what I was looking for easily, and the hardware associate in the morning knew ...
I was able to find what I was looking for easily, and the hardware associate in the morning knew his stuff. Decided to check out at customer service and the guy there was really helpful and knew the layout to the store so well. I love coming to this store
by
  • Verified Purchase
  • Recommended
The store was clean but couldn't find employees for help also only one check out line open.
The store was clean but couldn't find employees for help also only one check out line open.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The personnel were friendly and courteous and very helpful
The personnel were friendly and courteous and very helpful
by
  • Verified Purchase
  • Recommended
Close to my home and good assistance
Close to my home and good assistance
by
  • Verified Purchase
  • Recommended
It's a good store to shop at
It's a good store to shop at
by
  • Verified Purchase
  • Recommended
Poor customer service
Poor customer service
by
  • Verified Purchase
I've been shopping at this particular store for 20+ years, and it one of a couple that I go to on...
I've been shopping at this particular store for 20+ years, and it one of a couple that I go to on a regular basis. I think this is my favorite location. Before I went to the store, I called and spoke to a Rep in the department where I needed to go for my items. She checked, and they had 4, but I only needed two citronella plants to control mosquitos. Glad I called ahead, because other stores did not have any,
by
  • Verified Purchase
  • Recommended
The people were friendly, however there were many day workers out front and the stares were uncom...
The people were friendly, however there were many day workers out front and the stares were uncomfortable as I left.
by
  • Verified Purchase
  • Recommended
Dinah in tool rental definitely went above and beyond ! She helped me with charging my battery an...
Dinah in tool rental definitely went above and beyond ! She helped me with charging my battery and normally they do no do that ! My battery for work was dead first thing in the morning and she let me come in and charge my battery ! Such an amazing personality to go with it !
by
  • Verified Purchase
  • Recommended
The staff is beyond helpful and friendly. Deb helped us get everything we needed and escorted us...
The staff is beyond helpful and friendly. Deb helped us get everything we needed and escorted us to the register. Then she helped us load it into our vehicle. Amazing customer service. Thank you Deb!
by
  • Verified Purchase
  • Recommended
Staff is friendly and quick to help when needed. I have always had a great experience at Home Dep...
Staff is friendly and quick to help when needed. I have always had a great experience at Home Depot. Checking out is fast, no long waits. And there's hundreds of products to choose from for any home.
by
  • Verified Purchase
  • Recommended
The store was neat and organized.
The store was neat and organized.
by
  • Verified Purchase
  • Recommended
I have shopped at three different Home Depot stores in w. Phoenix over the last three decades, an...
I have shopped at three different Home Depot stores in w. Phoenix over the last three decades, and found that store #0455 Phoenix has always been very organized, well stocked with a very friendly staff, a large selection. And an all around rewarding experience.
by
  • Verified Purchase
  • Recommended
Store was clean
Store was clean
by
  • Verified Purchase
  • Recommended
This is one of my favorite store locations. for Home Depot I have shopped here for 25+ years, or ...
This is one of my favorite store locations. for Home Depot I have shopped here for 25+ years, or as long as it's been there. The store is always very well stocked, and there are numerous associates available for when I need their assistance. I order a lot of products online, and I appreciate the service I receive when I go there to pick up items. Store is always clean and so is the property outside the entrance and including the entire parking areas.
by
  • Verified Purchase
Showing 1-30 of 314 reviews

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