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Filter Reviews By:Rating, Profile, Gender, Age (404)
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Showing 1-30 of 404 reviews
May 1, 2024
Excellent Customer Service!
I was shopping a paint and Glennys who works on paint department assisted me kindly, fast and very professional. He beautiful smile and happiness helped me to have a great shopping experience in this store. Thank you Home Depot for hiring employees like her.
by
Apr 18, 2024
Customer Service-Returned Cabinet
We had to return a cabinet we purchased online because the door was cracked. Franceska was the young lady who helped us. She was kind, courteous, and very patient despite the multiple obstacles she incurred during the return transaction. She is to be commended for her professionalism. Be sure to see her if you need help. She'll get the job done well.
by
Apr 7, 2024
Overall view!
Easy accessability, and good stock!
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Recommended
Mar 31, 2024
poorly staffed
I shopped here on Saturday before Easter and was extremely disappointed. Uninterested staff that were very undermanned. Not enough registers open and garden area locked up.
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Mar 12, 2024
Great store!
Always in stock items! Aida is very nice, friendly and helpful!
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Recommended
Mar 12, 2024
Great Gardening
Love ❤️ to shop for flowers 🌺!!
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Recommended
Mar 7, 2024
My to go store
Like to shop here, most of the time was able to find everything was looking for
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Recommended
Feb 27, 2024
Refrigerator purchase
Buying a large and expensive item such as a refrigerator can be a fearful and daunting experience. I was worried about high pressure salesman who woulfd force me to buy a product now. Also there so mant brands and types that one can feel overwhelmed. At the Home Depot in Lodi NJ , I foun=d the experience pleasant. The saleswoman was no pressure . She identified what our needs were and she was very knowledgeable. She quickly identified the brand and model that would fit our needs best. We didnt have to wait either. Once we decided what to buy , she made the process of filling out the paperwork easy. She went over the features of the refrigerator, the warranty and the delivery process
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Recommended
Jan 15, 2024
Helpful staff
Home Depot Lodi is my favorite store. From parking and store. It is really a one stop shop.
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Recommended
Dec 14, 2023
Awful experience
I bought a product and when I went to pick it up they told me it was in a different store
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Nov 22, 2023
Terrible Customer Service
The 2 ladies at the returns desk are the worst people i have seen working on a homedepot, I have seen all types of people and homedepot but they have willingness to help instead of being mean and intentionally not help you.
by
Nov 22, 2023
Great employees!
I have shopped at Home Depot all over the states and have had great experiences and not so great experiences, but this one will keep me coming back again and again.
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Recommended
Sep 30, 2023
Great customer service!!
Sue and Joe provided excellent and exceptional customer service.
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Recommended
Jul 23, 2023
Recent purchase
I was suppose to have my dishwasher installed today, but no. If customer service doesn’t have access to all info how can they possibly give the customer a proper answer? When the truth is found out the customer is left feeling frustrated and angry. Is that what you are shooting for?
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Jul 14, 2023
Great place for appliances
The Home Depot Lodi store was very good to shop in. I needed a new dishwasher and they made thge process easy, friendly and with no pressure. They gave me all the discounts that were advertised
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May 26, 2023
My favorite store
This is my favorite store in the area. It is easy to get in and out of, and it is cleaner and better organized than some others. It's also in a safe neighborhood. Love this place.
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Recommended
May 20, 2023
Had in stock what a plumbing supply store did not
For plumbing install I was doing I knew I needed waterproof grease. Home Depot had it in stock while a local plumbing supply store did not and seemed confused by my need for it.
by
May 10, 2023
The best time of my life.
They have the best service they can help you with anything you need.
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Recommended
Feb 11, 2023
Great place to shop
I'll always like to shop in homedepot, for all my cleaning supplies ,is good quality and great prices.
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Recommended
Jan 10, 2023
like my experience at the painting dept
Wally did great job helping me to select my paint, much appreciated
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Recommended
Dec 24, 2022
Horrible service
Horrible service from team members. Thomas, worst service. 4 people stood around while my wife and I waited for 20/30 minutes!
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Dec 14, 2022
always stocked and clean, usually great help
I have been going to this Lodi store for years. mainly because it's stocked well with better items and options than most other home depots. they are usually very helpful and staff usually goes above and beyond to help customers. the store is clean and organized and lines tend to move quickly. only reason I didn't give 5 stars is because I feel staff has been less helpful recently. im hoping its just an exception and not a sign of poor hiring. time will tell.
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Recommended
Nov 24, 2022
Appliance Wizzards
Chris in appliance & Rudy ASM worked together to try and apply the appropriate discounts for the appliance deals. great attitudes and wanted to make the purchase seamless. very helpful!
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Recommended
Oct 8, 2022
Great service
The customer service at the return counter were very helpful and courteous
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Recommended
Oct 7, 2022
Unhelpful employees / team members
I shopped the Paramus Home Depot and met a wonderful employee in the Paint Department. In the Lodi Store I again met a crappy employee in the Paint Department who did not even know what they sell
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Sep 26, 2022
Very Knowledegable
Chris, from Kitchen Design was a great help, I was purchasing stock Shaker Cabinets for my Daughter's 1st home . After speaking to him he told me that HD was in the process of changing suppliers for these cabinets and the door styles were different, he was able to locate and assure me I get all the same style cabinetry. extremely knowledegable and helpful.
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Recommended
Sep 20, 2022
Has what I need in stock
I bought base that I needed quickly and it was in stock
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Recommended
Sep 1, 2022
Customer service
I'm not a handy man, I rarely visit home depot but on occasion will stop in... last 2 times I've been here noone helps... 1st visit I needed some bathroom floor stuff went in and needed to locate stuff, I tried to approach several employees who don't even look at you when passing by them and I ask question I get a annoyed answer.. 2md time was for sheet rock.. approached 1st person I saw got a huff then pointed to where I needed to go. Get to area all I see is huge sheets which I don't need.. tried to locate someone but noone down this end of
Store had to walk to customer service across whole store to wait in line .. after waiting on line with 4 people before me and only one worker so I walked all the way back to section and found a worker asked about not needing whole sheet and person didn't know if they'd cut it so found some small pieces and purchased them and left.. this company sucks noone wants to help
by
Aug 18, 2022
Great customer service
Store was clean and workers were pleasant
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Recommended
Aug 11, 2022
Good Store, Terrible Cashiers!
So the cashier couldn't have been more smug, sarcastic and nastier.
I will NEVER go back to this store! I would travel as long as it took just to NOT go back to this store. Even if fuel is $6.00 a gallon. shame on her!