#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(504)240-7768
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12300 I-10 Service Rd
New Orleans, LA 70128
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Customer Store Reviews

  • 4.5 out of 236 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (236)
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Showing 1-30 of 236 reviews
This store is conventionally located, that is so important because the is area is majority homeow...
This store is conventionally located, that is so important because the is area is majority homeowner based. Having having homedepot right next to us makes everything so accessible. The store is clean and neat and we get to know the associates , ask questions. If the associate doesn't know, no problem, they will find another associate who can help. Those who work there ,are always so helpful so friendly we laugh we talked and" How is your Mama "we say all those things to each other even though we don't know each other's mother but we just asked because that's a customary thing to do here .In New Orleans. Do I love my Home Depot that's in my area yes IN DEED!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Customer Service was perfect .They help me from the time I walked in the door until they placed m...
Customer Service was perfect .They help me from the time I walked in the door until they placed my items into my car .Thank y'all . GOD BLESS
by
  • Verified Purchase
  • Recommended
YOU CAN FIND HELP IN THIS STORE OR HELP WILL FIND YOU AS IT DID ME...
YOU CAN FIND HELP IN THIS STORE OR HELP WILL FIND YOU AS IT DID ME...
by
  • Verified Purchase
  • Recommended
Fastest Accurate Pickup Service, Hassle free returns, Excellent Customer service
Fastest Accurate Pickup Service, Hassle free returns, Excellent Customer service
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The workers were very friendly
The workers were very friendly
by
  • Verified Purchase
  • Recommended
I was in the gardening area, 3 different employees offered me assistance and was very helpful to ...
I was in the gardening area, 3 different employees offered me assistance and was very helpful to me when selecting my flowers,mulch,and lava rocks....Great job team Bullard....oh and by the way my flower garden looks awesome
by
  • Verified Purchase
  • Recommended
The employees, manager and security guard at this store are extremely rude with a bad attitude. T...
The employees, manager and security guard at this store are extremely rude with a bad attitude. They are not helpful and made me feel very uncomfortable.
by
  • Verified Purchase
CUSTOMER SERVICE AT IT'S BEST. NOW, THAT'S HOME DEPOT IN THE EAST. COME TO THE EAST AND VISIT WHE...
CUSTOMER SERVICE AT IT'S BEST. NOW, THAT'S HOME DEPOT IN THE EAST. COME TO THE EAST AND VISIT WHERE CUSTOMER SERVICE IS NONE LIKE IT!!
by
  • Verified Purchase
  • Recommended
it's very convenient
it's very convenient
by
  • Verified Purchase
  • Recommended
Employees were friendly and helpful. We came by to pick up some more tiles which online said were...
Employees were friendly and helpful. We came by to pick up some more tiles which online said were in stock for pick up. When we arrived for pick up we didn't see any on the show floor so we asked couple employees about it. It's instock but can't find the items. I had give an employee (Ms. Lacella/Lolly) my cell number when she do find them. Next morning she called and told me she had found them. So now we can finish up with our tiles installs thanks to Ms. Lolly!
by
  • Verified Purchase
  • Recommended
The Sale Associate Ms. Miller was very helpful , courteous and patience.
The Sale Associate Ms. Miller was very helpful , courteous and patience.
by
  • Verified Purchase
  • Recommended
Went to buy a washer, sales ladies was very helpful.
Went to buy a washer, sales ladies was very helpful.
by
  • Verified Purchase
  • Recommended
Store was easy to navigate. The employees are friendly and helpful.
Store was easy to navigate. The employees are friendly and helpful.
by
  • Verified Purchase
  • Recommended
Horrible customer service!
Horrible customer service!
by
  • Verified Purchase
Love this store. The staff is extremely pleasant and the overheard one of the associates informed...
Love this store. The staff is extremely pleasant and the overheard one of the associates informed another customer where she could find a product that Home Depot does not carry. I was impressed. 5 stars in my book!
by
  • Verified Purchase
  • Recommended
Flooring specialist Dwayne Kelley demonstrated expertise and knowledge of the products in the dep...
Flooring specialist Dwayne Kelley demonstrated expertise and knowledge of the products in the department and made appropriate recommendations. I was thoroughly satisfied with my purchase.
by
  • Verified Purchase
  • Recommended
Great place to shop for all your home needs.
Great place to shop for all your home needs.
by
  • Verified Purchase
  • Recommended
The store was extremely clean and very organized. The associate went an extra mile to make sure I...
The store was extremely clean and very organized. The associate went an extra mile to make sure I had everything that I needed.
by
  • Verified Purchase
  • Recommended
Shopped on 12/29/17 for some Christmas clearance. Every staff member I came in contact with that ...
Shopped on 12/29/17 for some Christmas clearance. Every staff member I came in contact with that day were so very nice and willing to go the extra step to help.The store was clean and straight in spite of the clearance sale going on.
by
  • Verified Purchase
  • Recommended
The store was very clean and the employees were very helpful. Especially one that help me to fin...
The store was very clean and the employees were very helpful. Especially one that help me to find a substitute epoxy for my special product while I was visiting my family in New Orleans. I live in Corona, CA.
by
  • Verified Purchase
  • Recommended
Ms.Lolly!! AWESOME customer service
Ms.Lolly!! AWESOME customer service
by
  • Verified Purchase
  • Recommended
This store is a pillard in this community pre Katrina and post Katrina and the employees are very...
This store is a pillard in this community pre Katrina and post Katrina and the employees are very helpfull and friendly. I have communicated with Terry Armstrong who is super knowledgeable and Sam and the whole staff seem to be good people employee's. There are times when my business associate and i go to the store looking for one thing and end up purchasing something else. The ladies in the kitchen are friendly also. I'm very happy that this Home Depot store is in our community being a home owner and Home Depot fan.
by
  • Verified Purchase
  • Recommended
We were very satisfied with the assistance given by Ms. Sandra Freemen, Millwork Specialist, du...
We were very satisfied with the assistance given by Ms. Sandra Freemen, Millwork Specialist, during our visit to this store.
by
  • Verified Purchase
  • Recommended
THE ASSOCIATES THAT HELPED ME STEVEN AND TUAN WERE PROFESSIONAL AND COURTEOUS.
THE ASSOCIATES THAT HELPED ME STEVEN AND TUAN WERE PROFESSIONAL AND COURTEOUS.
by
  • Verified Purchase
  • Recommended
I do not like shopping. However, if I have to shop for home products, this Home Depot is my pref...
I do not like shopping. However, if I have to shop for home products, this Home Depot is my preferred store. The prices are reasonable. I can easily find the products I want by using the signs that are hung around the store. Whenever, I ask associates for assistance, they are very friendly and helpful. The associates are knowledgeable of where to locate the products in the store.
by
  • Verified Purchase
  • Recommended
Customer service has improved
This store has improved their customer service greatly. The lady in appliance is exceptional, find her if you need assistance. I was very impress with her.
by
    • Recommended
    Great store
    Not so busy that they don't have time to help. Friendly staff and you can get in and out quickly.
    by
    • Verified Purchase
    • Recommended
    Customer Service
    Excellent Customer Service! District Manager is doing a great job!!
    by
      • Recommended
      The store is always clean and there are always lots of things to shop for. It's always well stock...
      The store is always clean and there are always lots of things to shop for. It's always well stocked. Kudos to Mr. Sam (I think that is his name). He is Johnny on the SPOT. Always there to assist and help. He's been there for as long as I can remember and always working Hard. Keeping busy. You have a HARD working man in your store. I'm sure there are others, but he is always visible and you see him working. Some (not all) of the rest of the crew need to take notes .I love home depot it's close and convenient. Thank you for your service!!! Oh, the format of the survey is much better. Short and to the point.
      by
      • Verified Purchase
      • Pro
      • Recommended
      I love this store. In the past 3 months I have spent nearly $10,000 and each time I visit, I fin...
      I love this store. In the past 3 months I have spent nearly $10,000 and each time I visit, I find the store clean and well stocked. The employees are very friendly and helpful. Just last night, a young lady came from another department (without being told) to assist me in the paint department when she learned the employee assigned to paint was on a lunch break. That's what I call outstanding customer service and what keeps me coming back.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 236 reviews

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