#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(310)219-7487
Tool & Truck Rental(310)219-7400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
14603 Ocean Gate Ave
Hawthorne, CA 90250
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Customer Store Reviews

  • 4.6 out of 610 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (610)
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Showing 1-30 of 610 reviews
Everything I need is in this location.
My "go to" location for all my household and gardening supplies and I always find what I need. Employees always helpful and pleasant.
by
    • Recommended
    From Entrance to Exit
    90250 has it all for ME.
    by
      • Recommended
      Needs more disability carts
      The staff is wonderful but the accommodations for disabled people is low.
      by
        • Recommended
        Horrid experience
        racial discrimination and harrassment in store from employees. employees unattentive and rude, too busy chatting and giggling like they aren't being paid to ensure the customers they are there to help. puddles on main floor, i slipped. couldn't even find an employee or get a number to report issues to
        by
          Great. Customer Service
          Eric (In Electrical) is awesome and really looks for the answer when asked a question - Even if the question is not in his department. Also, the store manager made sure I was satisfied. Overall - Incredible customer service and support.
          by
            • Recommended
            The Best Customer Service
            I went into to purchase new appliances for our kitchen remodel & Leo Hamilton was the Appliance Specialist that helped me. Leo is Amazing!! He listened to what i wanted , he was patient & very calm. Leo never got irritated with me being indecisive. He waited patiently for me to call my husband and the contractor with questions. Leo saw that i was a bit anxious about the purchase and he said to me " This is the Zen Zone I gotcha" What he didn't know was that i am giving a Seminar in July and the topic is "The Zen Zone" I knew at that moment I had made the right choice with coming to Home Depot for my purchases and they had discounts for my items as well. Leo Hamilton is the Best and Thank You Leo for all of your help.
            by
              • Recommended
              Horrible!!!!!
              At this point just close this store….worst customer service!!!!
              by
                Daisy is the absolute BEST!
                Daisy seriously went above and beyond to help me—customer service just does not get any better than what she provided! Was so impressed by how quickly she was to help me, her wealth of knowledge, patience and her ability to assist other customers without skipping a beat…not to mention the genuine friendliness she did it all with! She is an absolute powerhouse and such a gift to Home Depot and us patrons—thank you so much again, Daisy!
                by
                  • Recommended
                  AWESOME TRIP ALWAYS
                  EVERY TIME I VISIT THIS LOCATION I'M GREEDED VERY NICE HELPFUL GUYS AND GIRLS, ITS JUST A GOOD PLACE TO GET ALL MY NEEDS. BEEN GOING TO THIS LOCATION FOR YEARS
                  by
                    • Recommended
                    Great and Friendly environment
                    Great and friendly environment
                    by
                      • Recommended
                      Great customer service
                      Daisy Cazares was super helpful and had such a great attitude! She
                      by
                        Price match only Lowe’s???
                        This store is spreading false information about THD’s price match policy telling me they only price match with Lowe’s… stop wasting my time.
                        by
                          Daisy to the rescue
                          Love having daisy help me. She always has a smile and is always happy to help get through the checkout process. I was so relieved to see her again on this shopping visit. Clone her!!
                          by
                            • Recommended
                            Great cx service
                            I was able to find was I was looking for, I got some items and I was going in to the self check out to see prices then some employees notice all the work I was putting in to and they offer to help me there names are Érica deeper and Heiner they help me look for the item not only in one isle multiples they check the top selfs etc they went above and beyond to help me I have never experienced this before so I am so happy that Home Depot has this employee thanks you,even manager and duty help
                            by
                              • Recommended
                              Such a great Home Depot trip
                              Brought the dog and had my hands full while shopping. Stopped by and cut some baseboards. And was so stoked to have daisy help me at check out. She wrangled everything with a smile. Such a great trip
                              by
                                • Recommended
                                service
                                Perfect experience on both trips to Home Depot today
                                by
                                  • Recommended
                                  Customer Service
                                  Laura A was very helpful . Excellent service
                                  by
                                    • Recommended
                                    Great staff huge store some clutter at the back
                                    At first I was joking with a customer that the store looked closed for inventory for how much clutter was pulled down on the floor & in our way. it seems like a storage location for displacing the front of the stores Christmas season inventory But in all seriousness I found the employees very attentive and caring and well above the norm standard. I would return to the store because of the friendly staff!
                                    by
                                      • Recommended
                                      Great Service!
                                      Raul is one of the best Home Depot employees with great customer service. Very friendly and helpful!
                                      by
                                        • Recommended
                                        Great customer service
                                        Nathan cashier was friendly and very helpful during checkout good customer service.
                                        by
                                          • Recommended
                                          She made up for the bad service
                                          Jessica in customer service is awesome? She went above and beyond in helping when the fella in appliance dept didn't want too.
                                          by
                                            • Recommended
                                            Great Experience
                                            I just purchased a home and needed new everything like refrigerator, stove and ect. Eve and Tony helped me tremendously. Made the process so much easier. I'm happy with my purchase! When I go back there , i will definitely look for them.
                                            by
                                              • Recommended
                                              Easy self check out experience
                                              Daisy made my self check out transaction a breeze. I was reluctant to do it but she made it easy. Her positive spirit topped off the experience! Great customer service
                                              by
                                                • Recommended
                                                Employee's here have good attitudes and are WILLING to help you.
                                                For the most part, all of the products here are neatly organized, staff are very helpful, and checkout process was easy.
                                                by
                                                  • Recommended
                                                  Excellent Customer Service
                                                  Excellent Customer Service . Thanks too Nicole Calzada for Helping me with my Milgard Windows ..
                                                  by
                                                    • Recommended
                                                    Amazing customer service
                                                    Went in because I had an issue with a previous purchase, the customer experience manager Antonio Gonzales took care of me and made sure I had an amazing experience. He is definitely what a manager is supposed to be and I can tell he leads his team with confidence. He is the definition of a leader and a customer service expert. Big kudos to him and Janet who helped me check out and made sure everything went smooth. Thanks Antonio.
                                                    by
                                                      GREAT STAFF!
                                                      GOT A KITCHEN FACELIFT. WHAT A GREAT JOB. CLEAN, EFFICIENT
                                                      by
                                                        • Recommended
                                                        Great customer service
                                                        Both Rafael AND the manager Roland were so very helpful and accommodating. They both showed me excellent customer service!
                                                        by
                                                          • Recommended
                                                          A Good Store but lacks help the help of aisle Managers
                                                          I bought a few good items that were readily available; being visible in adequate quantity, on the racks. However, my search for a Knife Sharpening Stone ended after about 45 minutes of search; without receiving any real help to get one; despite asking for help! The best, genuine suggestion that I got was "Sir, try looking for it in another store. It was a suggestion, that I believe, was freely offered and truly well meant. Moreover, I just couldn't find a Harware Help, nor could I be directed to a Store Manager who may have looked up the Stock Position and the specific aisle. I had searched several aisles that I was directed to.
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            Eve Martinez made my shopping at Home Depot the best experience I ever had. Thank you Eve for your assistance.
                                                            by
                                                              Showing 1-30 of 610 reviews

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