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Showing 1-30 of 644 reviews
May 4, 2024
Horrible Employees
The service desk lady is rude, it takes me a hour to get to a Home Depot. I ordered some trex that they wouldn’t deliver so I went to pick it up and she was talking to a customer like he was her 3 year old she started to talk to me the same way I advised her to change her attitude or get out of retail. She started to cuss and quickly stopped! It took a manager 30 minutes to unlock a door so a fork lift could come outside to load me. This is not the first time I have had issues at this store. Go to a different one if you can!
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Apr 16, 2024
Great experience!
Made a lumber purchase for the purpose of home construction. Jocelynn at the pro desk was really helpful and she made sure we were taken good care of!
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Recommended
Apr 8, 2024
Great supply of items
I went online to see if my Greenville Tx Home Depot had the O'Cedar bucket and plant hangers in stock. I can always find the aisle so I don't run all over the store. They had plenty buckets and could not find any planters.
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Recommended
Apr 5, 2024
Wonderfull shopping experience at pro desk!
John Tzic is everything that makes this store great. Willing to provide great customer service in store and not telling customers you can do it online. So many stores are automating their processes, whether it be check out or online-buying, but there’s something great about experienced associates providing great customer service!
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Recommended
Jan 24, 2024
Wonderful Employee
I so appreciate the kindness and help I received from Jen. It means so much to me now that I am alone and getting older. She didn't have to be as pleasant and do all she did for me.
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Recommended
Jan 19, 2024
Nick is amazing
If you are in the Greenville Home Dept, make sure and find Nick! Super helpful and knows his stuff.
Thanks Nick for helping us today, we will be back!
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Recommended
Jan 16, 2024
Greenville, TX
I have no complaints about customer service, product availability, accessibility, etc. I've been totally satisfied with the service!
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Recommended
Dec 1, 2023
Preferred Home Depot
Nick went above and beyond. We were under a hard deadline and needed materials pulled and under a 2 hour window. Nick took our order over the phone and had the order waiting for us. He was very courteous and helpful.
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Recommended
Nov 18, 2023
Great associates, when they are available
Spent two hours waiting for a fork lift operator to retrieve my purchase. All the front line associates were great, but the poor driver was run ragged because he was the only aisle lift operator in the store. Lost half a day of work on a home project.
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Oct 22, 2023
Great service
Had to buy 1000ft of network cable & the staff were very helpful. Friendly staff from the garden department to customer service.
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Recommended
Oct 10, 2023
Beautiful & sturdy.
I love my new storm door.
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Recommended
Sep 28, 2023
Found the products!
Thank you so much to Jennifer at corporate,David at the Pro Desk in Greenville,TX and Carolyn at the customer service desk in Greenville,TX. We are stressed with buiding out home and they made the experience delightful!!
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Recommended
Sep 27, 2023
Friendly and helpful associates
Bought on 9/17/23 and delivered on 9/22/23 and very satisfiled with my purchase.
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Recommended
Sep 23, 2023
Best Home Depot hands down
I myself travel another 30-45 mins just to go to this store because the one closest to me is a joke and gives Home Depot a bad name the Greenville store definitely makes up for it, anyone I know needing to go to Home Depot I all but beg them to go here instead of the one closer, will make your Home Depot experience will be much better going to the right store and this is the one.
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Recommended
Sep 12, 2023
Christmas Tree Return
Finally got around to return a xmas tree purchased in Dec 2022, in Sep of 2023. Was worried that I would need to return to the manufacturer, but with my receipt, Home Depot honored it's 365 day return policy and gave me a full refund and returned the credit to my Home Depot CC. AWESOME!
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Recommended
Sep 9, 2023
Greenville Home Depot is awesome
The employees are so helpful, friendly and professional. Such a great shopping experience. Elva in cabinets is so great.
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Recommended
Aug 24, 2023
The friendliest, knowledible cashier I have ever had.
I ordered a part for my ring doorbell!
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Recommended
Aug 14, 2023
Excellent Customer Service!
I recently had to return a weed eater that malfunctioned. The lady at Customer Service (Haley) was extremely helpful and quickly replace the unit. The next day I returned with questions about the new weed eater, and the manager (Jansen) was also very helpful and reinforced my view that Home Depot people really do care about the customer! Great job!
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Jul 31, 2023
Excellent customer service
Almost every one at this store greets you and makes you feel at home.
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Recommended
Jul 23, 2023
Great Sevice
Quick service - in and out in 20 minutes
Deep freeze not in stock - employee offered free delivery
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Recommended
Jun 25, 2023
Great experience
Daniel,Sheila,Yaz,Dennis,Dustin and Sonja were exemplary in creating a positive experience during our shopping
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Recommended
Jun 8, 2023
Looking at Tuff Sheds
Carolyn Johnson was so very helpful and knowledgeable! She made the difference of buying it at Home Depot
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Recommended
May 17, 2023
Paint Department
Pita is amazing - go see her! She helped us with a paint decision, she made sure we liked our choices.
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Recommended
May 11, 2023
Very helpful
Returned some merchandise that I was not happy with, they never questioned anything & provided a prompt credit & very helpful!
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Recommended
May 3, 2023
Great Store
Employees are friendly. Yes, they are busy but every time go go they are helpful and friendly.
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Recommended
Apr 30, 2023
Great Staff and great service in a clean well stocked store.
Always find bargains in the Greenville Texas store. Most of all always find friendly and dedicated staff on duty.
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Recommended
Apr 20, 2023
Store Management goes above and beyond in customer service
Having a construction company that covers the DFW metroplex makes visits to Home Depot a daily occurrence for our company. Our in house rule is that all of our crews must purchase their items at the Greenville Location prior to heading out for the day. Reasons: employee knowledge of products, availability of the products we need and use on the daily, a pro desk that is equipped to handle our orders efficiently and effectively every time. And mostly the management team: Patrick, Jeannie, Daniel, Cynthia, Shanna and every other one! They go out of their way to make sure that every single time that I am in there it was worth it. The Greenville Management team has by far the strongest presence of any that we visit in the Metroplex. They are on the floor interacting and assisting customers and employees continuously letting you know that your choice to shop at Greenville Home Depot is more than appreciated.
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Recommended
Apr 12, 2023
Cashier Haley 5 stars
Returned an item and picked up a shipped item. Haley was great!
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Recommended
Mar 16, 2023
Needed air conditioner before Texas heat
We recently spoke with Madison at Greenville Tx Home Depot, she helped us get a window air conditioner ordered to be delived to our home.
She was very nice and helpful.
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Recommended
Mar 7, 2023
Very helpful employees. Best Home Depot experience we have had in years.
Very helpful employees. Best Home Depot experience we have had in years.